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Is Bikham Healthcare legit?
Bikham Healthcare (bikhamhealthcare.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 7% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Consumers appreciate the reliable account management that keeps them well-informed throughout the entire enrollment journey. Customers frequently praise the helpful staff for providing prompt and clear communication, making interactions pleasant and productive. People note that the service is smooth, seamless, and significantly reduces the stress of handling complex administrative tasks independently.
However, some reviewers were not happy with severe delays and a complete lack of response to their follow-up emails over extended periods. A few other people also experienced prolonged difficulties and did not receive the promised results after waiting for years.
Auto-generated from all reviews of this business. For reference only.
What people say
Crystal DriggsUnited States · 1 review · Experienced 2025-09-29 ·
★★★★★
Bikham stated they could help me submit…
Bikham stated they could help me submit my applications and get credentialed with two insurance companies in about 45 days. From the beginning I have had to continuously email them to make sure they were following through with getting my applications submitted. They submitted a wrong NPI2 number and a wrong phone number on one of my applications. I had to make them aware of the mistake and fixed it myself. They did not notify me that my DMAS application had been returned and required additional information. Its been 60 days and I am still waiting to be credentialed. Bikham has not responded to any of my emails following up or checking the status of my applications in over two weeks. Do NOT use them as credentialing specialists if you actually want to get credentialed.
L
LaSurma PippinsUnited States · 1 review · Experienced 2025-09-26 ·
★★★★★
My LaSurma Pippins with People R People…
My LaSurma Pippins with People R People Compassionate Care. I am writing this review to share my experience Amlesh Mandal at Bikham Healthcare. Amlesh has been great, patient, knowledgeable and very responsive to my needs. Thank you so much and I look forward to continuing our work together!
J
JakeUnited States · 1 review · Experienced 2025-09-24 ·
★★★★★
Seamless Process
I am in the middle of working with Bikham on many credentialing applications. To this point, the process has been smooth and simple. My specialist, Vikas, has been quick to respond to my questions, provide guidance, and execute the process.
Barek SharifUnited States · 1 review · Experienced 2025-09-25 ·
★★★★★
Working on the credentialing...
I'm still in the process of getting credentialed. I will be updating my review once it's all completed. Thus far, things have been positive. Communication with the teem has been good. Overall I'm happy with the collaboration between the team and me.
I was stock trying to register my home health agency, Bikham answered my calls, emails and directed me step by step.
O
OTUnited States · 1 review · Experienced 2025-04-09 ·
★★★★★
FRAUDULENT COMPANY
The company operates under the facade of client advocacy, presenting with the appearance of diligent service in the beginning, while in reality engaging in deliberate delays and obstructions. Their practice is designed not to advocate for the client's interest but to stall the process until reimbursement becomes unattainable. Services are never rendered, although it will appear that effort is being made. Reimbursement offers are made but not followed through. Written communication is circular and meant to keep the customer in perpetual motion without ever advancing towards the actual product.
Small claims is perhaps the best course of action if your CC company is unable to assist.
Mr. Harman Dhawan, Founder/CEO
Bikham Healthcare
99 Wall St # 158
New York, NY 10005
Refer to BBB REVIEWS
Bello LamadieuUnited States · 1 review · Experienced 2025-09-15 ·
★★★★★
She provide Amazing customer service.
She provide Amazing customer service. Very understandable person. very calm and sweet . recommend her service 100%
Stephen CalvitUnited States · 1 review · Experienced 2025-09-12 ·
★★★★★
I had a great experience working with Rachita
I had a great experience working with Rachita at Bikham Healthcare. She was always quick to respond to my questions and inquiries, and her positive attitude made every interaction easy and pleasant. Her professionalism and excellent customer service truly stood out, and I greatly appreciate her support.
Zachary RolandUnited States · 1 review · Experienced 2025-07-28 ·
★★★★★
I run a small practice and time is…
I run a small practice and time is tight. They stayed on top of things for me—I never had to chase them. It felt like having another staff member in my corner.
George WilsonUnited States · 1 review · Experienced 2025-06-30 ·
★★★★★
What I liked most was the continuity
What I liked most was the continuity. One person handled my case, and when she took a couple days off, her backup already knew everything. No repeating myself, no frustration.
Caleb GilliamUnited States · 1 review · Experienced 2025-07-10 ·
★★★★★
I was nervous about delays
I was nervous about delays, but they beat the timeline they originally quoted. Our approval came in about a week earlier than expected. Couldn’t have asked for better.
L
Linda DukeshireUnited States · 2 reviews · Experienced 2025-09-02 ·
★★★★★
Bikam Healthcare has made thing easy…
Bikam Healthcare has made thing easy with the online system. They are responsive when I have questions. Set up is easy.
Branden Jared HeathPortugal · 2 reviews · Experienced 2025-08-29 ·
★★★★★
Rahul Debnath has been very responsive…
Rahul Debnath has been very responsive and helpful in the credentialing process. I would highly recommend and work with them again.
Experience with Bikham Healthcare, Prabhat Singh.…
I signed up with Bikham Healthcare on 8.6.24. I have had several interactions with several staff members and currently I've been working with Prabhat Singh. He has responded to my inquiries promptly, been patient with me and answered my questions when asked.
steve janicakUnited States · 1 review · Experienced 2025-08-25 ·
★★★★★
Great experience. Good choice for network contracting
Great experience. My contact, Vikas Singh has been a pleasure to work with. He is responsive and knowledgeable.
K
KANU PATELUnited States · 1 review · Experienced 2025-08-26 ·
I had a good experience and although it took longer time than what I thought it will take, I think that's because the insurance companies delayed the process in reviewing the applications. But the different people who worked on my case were very helpful and it was nice to talk to them each time. Thank you.
c
customerUnited States · 2 reviews · Experienced 2025-08-25 ·
★★★★★
Poor customer service with limited results
I am not sure what is up with this company, As a therapist, I tried to be very thoughtful about hiring a credentialing company and did alot of research because I have heard horror stories about the credentialing process. I am somewhat familiar with credentialing and have gotten myself credentialed on my own with insurances panels before, so I know how tedious and time consuming it can be, but in an attempt to be more efficient and diligent with my my time and resources I decided to outsource this service, assuming a specialist could be better at it than me me, but when I tell you it has been over 1, year and almost 2 since I hired them to get me credentialed with BCBS and a few others. Not only that, there is no communication after promising I would get regular updates. Also, my rep (my personal point of contact person) has changed multiple times and every time that happens, I have to express my frustrations over and over again only to be told, this time it will be different. I have also left messages to speak to a manager to express my concerns, but no manager every calls me back. I know credentialing can be tedious, which is why I hiring an "expert" but this is ridiculous, I surely could have done this myself, i.e. submit the forms and just wait. I was hesitant to write a negative review, because I thought it would make them slow the progress on my case, but holy comoly (sp?) I don't think it can get any worse than this. If you are a therapist trying to get credentialed with an insurance company, please save your hard earned money and try another company. This one is the worst
A
AleciaUnited States · 2 reviews · Experienced 2025-08-22 ·
★★★★★
I had an excellent experience working…
I had an excellent experience working with Bikham Healthcare. From start to finish, their team demonstrated professionalism, efficiency, and a deep understanding of the credentialing process. They made what is typically a stressful and time-consuming task feel smooth and manageable.
Communication was always prompt and clear, and they were proactive in keeping me informed of every step. Their attention to detail ensured that all paperwork was completed accurately and submitted on time. I truly felt supported throughout the entire process.
Thanks to their expertise, I was credentialed faster than I expected, allowing me to focus on my practice without administrative delays. I highly recommend Bikham Healthcare to any healthcare professional or organization looking for a reliable and knowledgeable credentialing partner.
FelixUnited States · 1 review · Experienced 2025-08-15 ·
★★★★★
I was amazed at how organized the…
I was amazed at how organized the entire credentialing process was. No repeated document requests, no miscommunication—just a smooth, well-coordinated experience with real experts.
Reply from Bikham Healthcare2025-08-18
Dear Felix,
Thank you so much for your kind words! We're thrilled to hear that your credentialing experience was smooth and well-coordinated. Our team takes great pride in maintaining a streamlined process and clear communication every step of the way, so it's incredibly rewarding to know it made a positive impact.
We truly appreciate your trust in Bikham Healthcare and look forward to supporting you again in the future!
Warm regards,
Bikham Healthcare Team