Make yourself comfortable.☁️ Underwear, loungewear and apparel🌱Certified Organically Grown Bamboo Viscose🌎 Proudly B Corp and 1% For The Planet
Written by the business, not verified by us.Boody US (boody.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, remarkable softness, and breathability of the bamboo fabric used in their comfortable everyday undergarments. Consumers constantly highlight the incredibly helpful and efficient customer service team, noting that representatives consistently provide fast solutions and very friendly support. Some reviewers were not happy with frequent order discrepancies, mentioning missing items, incorrect sizes received, or clothing sizing that ran quite small even when ordering a larger size. A few other people also felt that navigating the returns process was frustrating, alongside experiencing occasional delays or missing promotional gifts in their packages.
Auto-generated from all reviews of this business. For reference only.I first ordered Downtime Lounge Pants a few years ago and loved them so much and now have ordered 3 more pairs along with 4 sleep tops and a pair of sleep pants. I still have and wear the first pair of pants. The products are amazing.
Boody has exception customer service. I'm always worried about ordering from a new company, and whether I'll be able to make returns easily. Both shipping and returns were quick and smooth. The product was well made, and although it wasn't the right fit for me, it was a great mail order experience, and I'll keep shopping there based on the customer service alone.
Boody's customer service swiftly resolved an error that occurred with my order and even went above and beyond to ensure my satisfaction. It was easy to contact them (no meandering around their website), and a friendly automated message confirmed my response was in the queue. Based on my experience, this is a reliable company!
I was looking to switch to natural and ethical clothing. I came across Boody, read up about them, and gave them a try. I LOVED my first purchase! The socks and briefs are the best I have ever worn in my life. They are the comfiest, softest, and most breathable. These are amazing for hot, humid, summer days. No more stick, no more sweat! The bra I tried is great as well, the only thing that was not 5 stars is that the seam on the shoulder straps were bothersome, but my skin is super sensitive and I would still 100% recommend. I soon made my second purchase and tried the lounge tee and joggers. I LOVE them for all of the same reasons above. Unfortunately I ordered the wrong size, and it wasn't able to be returned or exchanged. I emailed Boody. They were very quick to respond, very helpful, very kind, and went above and beyond. Georgette is the best! 5+ stars for customer service. I am hooked, will be buying again, and recommending to my friends.
Efficient and genuine customer service that made my day easier and a positive experience overall. Love the products!
I was so excited to find bamboo bras that I hastily ordered the wrong style and size. I reached out to customer service for help exchanging my items, and they were so helpful and accommodating! Riley asked me a few simple questions, and had replacement recommendations that fit perfectly. Returning the original items was also very easy. I am so happy with these bras- they’re extremely comfortable and really supportive for a DD cup. 10/10 recommend this company!
I am a return customer - having purchased 2 bras last year, 2025. Your wireless tee shirt bras are super comfortable, superior quality, and the strap clip option is perfect when wearing deep cut tank tops. My recent order I was pleasantly that you have redesigned the tee shirt bra making the cup inserts removable. Brilliant move!! Thank you for having such a fantastic sale!
The underwear is amazing! I had ordered some underwear from a different brand because of a sale, but it was not as good as Boody, so I knew I had to get more. It’s so soft and the fit is great. I don’t think I’ll be buying underwear from anywhere else!
An excellent exchange—characterized by prompt and constructive responses. A solution was found, and they were highly attentive to my needs.
I truly like how the bras feel against my skin. Very soft and comfortable. The only thing I would suggest would to make them a little cooler for the hot temperatures.
I am a new Boody customer. When one of my new purchases had a problem, I was concerned. I reached out and was immediately guided through a process to correct the issue. The problem was resolved quickly with only a minor inconvenience - that being the time it took the replacement to arrive - which is NO inconvenience at all. I am extremely impressed with Boody US. I love my new bras, and I love how Boody conducts business. Thank you!
There was a small manufacturing fault in my bra, which up till then was my favourite nursing bra to use. They helped me resolve it and get a replacement within 48 hours. Their costumer service team was excellent.
I never expected to be writing a review for underwear or an underwear company! I want to share, however, that the men’s seamless boxers by Boody are the most comfortable underwear I have ever worn. The fit and fabric weight are perfect. Additionally, the sizing is consistent on every order(yes I’ve had some surprising experiences with other companies!) Furthermore, everything is easy when ordering or interacting with Boody’s team.
The products and customer support are phenomenal. Finally decided to splurge and treat myself to new bras for nursing—they’re breathable, comfortable and supportive while still being easy to breast feed in. A true win! Can’t wait to buy more.
for over a year, i have been on a quest to find bamboo base layer. i have developed a skin condition that makes wearing synthetic or the finest of marino wool closer to wearing barbed wire. i confess, at the age of 65, i was put off a bit by the name "boody" but gave it a shot anyway. i was able to find the perfect base layer tank that works for me. it should be noted that i live in a mile high town which means temps dip to 10 degrees in the winter and up to 110 in the summer. and (!!) during the summer, the nights can dip into the 40's. so what i wear has to be able to adapt to changes in temperatures just in a day not just a season. I was fortunate to obtain the high wasted, flare bottom pants, mid length leggings, crop bra and 6in "shorts" and i have been in heaven! my mother has a surgery coming up and needed something "light" and comfy that she could wear during surgery. i got her the padded crop bra. as a reference, my mother is 91. she tried it on and called me later that evening to tell me she forgot it was on and had gone to bed! the other proof of how much she loved it is when she wore it to church and to a night out on the town! she said this is the most comfortable bra she has ever worn! the bra is light weight, doesn't make you sweat, doesn't ride up, nothing to adjust or clasp. i can't say enough about boody, not only the comfort of the cloths, the styles and the quality but the customer service is second to none! they are kind, supportive and extremely helpful. if you have been on the fence about this brand, you need to get off the fence and get some boody!
Boody has proven to be a very compassionate company.....putting empathy before the all mighty dollar! Boody sent an email asking if subscribers want to opt out of certain emails with possibly sensitive topics to some individuals (i.e. Specials on Father's Day, if someone is going through a sensitive time around "fathers"). I thought that to be very thoughtful of them & will support this company whenever I can in the future.
The customer service was amazing. There was a mistake made on their end and I accidentally received a discontinued version of a product. The response after reaching out was very prompt and the HUMAN (very important) assisted me and kindly sent me the correct product to replace the mistaken one. They were very understanding and I feel like the problem was taken seriously and steps will be made I’m sure to prevent the same thing from happening to other customers. I will be gladly ordering from them again in the future!
Boody is the real deal: stellar products, fast shipping and they stand by their product. When I had an issue with one of the bras I purchased it was an easy process to report the issue and a new bra was sent out to me. Love companies that stand by their products and also work to satisfy their customer. (They also support their products with environmental messaging- please recycle this shipping material, please recycle the old bra or consider taking it to a tailor for repair....)
Great company. I have a number of pieces that are staples in my rotation. Very comfortable and well made. The customer service is exceptional. I had a small issue and it was handled seamlessly and efficiently. The platform is guest friendly.
They are a great selection of products and a good customer service team
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