BOSSCAT Home Services (bosscathome.com) has a 4.1 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 83% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-31.
Scam, BossCat is not a real company. They take money. They do not show up.
AVOID ! After reading the Bosscat response I feel that I must clear the record.. After much trouble getting an estimate from Bosscat I got one three weeks ago and booked an appointment for Jan. 9th at 9:00. I called Bosscat at 8:00 AM that morning. Tyrell at Bosscat confirmed that the pros would be at my new home at 9:00 Am just as we agreed. They did not show up. At 10:00 AM 01/09 I called Bosscat and Tyrell told me that he had not correctly confirmed the appointment. I called his boss, Jay who said he would work on it but after a few more calls they admitted that no one would come. The estimate will show that there was no roof work- some attic work, indoor grout, clearing a dryer vent. So any reasonable person can see that Bosscat's response is BS and it fails to recognize that weather in no way would have prevented the original schedule. BTW it snowed on jan 10 not on jan 9 - the date of the appointment. I requested a call from the Charleston leadership but they blew me off.
One final word. IMO the google reviews rating of 2.3 is well earned.
Reply from BOSSCAT Home Services2025-01-10
Hi Sam, the full amount of your $102.40 payment has been promptly refunded to you. This may take up to 3-5 business days to be applied to your account, depending on your credit card company.
As we discussed with you, the complexity of requiring roof access during a week of snow storms in Atlanta was too high of a risk for our team and Pro partners. We apologize for any inconvenience this may have caused, but these events happen from time to time and are not always in our control.
Please note for future communications, we do not tolerate abusive or racist comments to or about our team in emails or verbal communications. Thank you.
Great customer service and they are true to their word and warranty they will always get my recommendation!!!
Reply from BOSSCAT Home Services2025-01-02
Hi GrlGod, thank you for taking the time to leave us a 5-star review! All of our work comes with a one-year warranty to ensure peace of mind for all BOSSCAT customers. Please keep us in mind for any renovations or maintenance this spring!
They say the estimate is free but it’s a lie. The cost is $100. Don’t waste your time
Reply from BOSSCAT Home Services2025-01-02
Hi Oleg, thank you for sharing your feedback; it helps us improve. We offer free estimates for all requests within our 12 service areas. For estimates outside these zones, a fee is required. (1 Business Day $99, 2 Business Day $49) This fee allows us to provide a detailed line-item estimate that you can use for negotiating the best prices with local contractors and during your real estate closing.
New windows and basic repair work took 6 months, missed large patches in nearly $9,000 paint job which I highly doubt was two coats as listed, damaged hard wood flooring, damaged bottom floor carpet, did some "magic math" with repair items they didn't even complete to cover extra labor charges they didn't even get my approval for, I do not trust the head contractor or management one bit. I had the worst experience and have pictures to prove everything.
Reply from BOSSCAT Home Services2025-01-09
Hi Mike, We apologize for your negative experience with us and appreciate your feedback. We understand that delays in required permitting and custom materials can be frustrating; however, we have made every effort to ensure that the updated pricing fairly reflects the work and materials provided.
Adam was very Informative and knowledgeable. My buyer appreciated his insight with the repairs and we were able to negotiate an agreement between the buyer and seller because of the help we received!
Reply from BOSSCAT Home Services2024-11-22
Hi Kim, thank you for your wonderful review! We take pride in providing exceptional customer service, and our technology helps make decision-making smoother for you and your clients. We look forward to working with you on the next project.
**Edit** Bosscat contacted us and sent out a field team manager to review the work. They determined it needed to be fixed under warrantee and now we have more than just glue holding up our siding. I appreciate them fixing it and hopefully all will stay on the house this time!
We used this when we bought a new home and it was Punchlist. It is a crap shoot who you get sent. Two of our bigger projects- the deck and the house siding needed to be redone. After 3 more 'fixes' the siding is still falling off the house. We are now past warrantee for something that was never actually completed and the siding is falling off the house.
Reply from BOSSCAT Home Services2024-10-29
Hi Kari, Thank you for sharing your concerns. Your feedback is invaluable in helping us improve. We apologize for any frustration this may have caused and appreciate the chance to make things right. Our team will review your account and contact you within 24 to 48 hours.
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Kari, we truly appreciate the opportunity to return to your home and address your concerns. Your feedback is essential for our development and success, driving us to continually improve and evolve. Thank you for your business and support. Wishing you a wonderful holiday season!
Great information regarding the repairs and very knowledgable of all aspects needed too get repairs done.
Reply from BOSSCAT Home Services2024-10-04
Hi Jamar, thank you for taking the time to leave us a review. We pride ourselves on making a hassle free home repair experience. We are looking forward to work with you on your project.
Charmaine has been extremely helpful and responsive. As a realtor, getting a quick answer is so important to keep the transaction moving forward! I look forward to the job being completed on schedule and without issue.
Reply from BOSSCAT Home Services2024-09-25
Hi Anne, thank you for taking the time to leave an amazing 5-star review! We are pleased to hear that you had an amazing experience. We look forward to working with you and your client on this project and more in the future.
Adam Wade's follow-up call made all the difference by clarifying the options available to my clients.
Reply from BOSSCAT Home Services2024-09-19
Hi Marcus, thank you for taking the time to leave us an awesome review. Providing solutions for you and your clients is a top priority, and we are happy to hear that we exceeded your expectations. We look forward to working with you again soon!
SCAM!!! This company is a scam and they try everything they can not to pay their contractors. They don’t have any knowledge on how to manage a job and the fact that they claim they are a tech company is laughable. They have one IT guy and they don’t know how to run their own portal. Save yourself a lot of trouble and go with a reputable contractor. The last 5 project
managers have been fired. That should tell you something!
Reply from BOSSCAT Home Services2024-09-05
Hi Jennifer, we apologize for the experience you had with us. It's clear that you had a frustrating time, and we are committed to making it right for you.
Rest assured that we are actively reviewing your project to gain a deeper understanding of the situation and to identify opportunities for improvement. In the meantime, don't hesitate to contact us at 1-877-426-7722 or [email protected].
Bosscat is a great option for…homeowners who want to sell their home quickly.
Bosscat is a great option for homeowners who would like to put their home on the market swiftly without having to come up with the funding for important repairs before putting their home on the market. The contractors that work them a home were professional and did an amazing job. I was well pleased with my experience and what recommend them to anyone who is in need of their specialized service.
Reply from BOSSCAT Home Services2024-09-05
Hi Crystal, thank you for taking the time to share your feedback with us. Your satisfaction is our top priority, and we are thrilled to hear that you had a great experience with our home repair and renovation solutions. Our team is dedicated to providing hassle-free services that save you time and effort.
We are looking forward to the opportunity to extend our exceptional service to anyone you refer to us. Thank you once again for choosing us, and we hope to serve you again in the future.
Bosscat was recommended through our realtor and we were very happy with the work they did for us. They were professional, did a good job, and pleasant to work with. I would definitely use them again if the need arises.
Reply from BOSSCAT Home Services2024-08-20
Hi Karen, all of us at BOSSCAT are pleased to be the home repair and renovation company you and your realtor can rely on. We look forward to working with you again in the future and providing exceptional service to any friends or family you may refer to us. Thank you!
Keep in mind: I have not received completed service. My review is for a phone consult with Adam Wade, who was very helpful in organizing an estimate for my clients.
Reply from BOSSCAT Home Services2024-08-09
Hi Caitlin, Thank you for sharing! We are thrilled to hear you had a great experience with our pricing specialist.
Adam was very helpful and knowledgeable. He was able to walk through the inspection report with me and make suggestions.
Reply from BOSSCAT Home Services2024-08-09
Hi Katie, thank you for reaching out! We're absolutely delighted to hear that you had a fantastic experience with our pricing specialist Adam. Your positive feedback means a lot to us!
Ronnie has been a true blessing during this transaction serving my client who is a seller. From the very beginning, Ronnie was able to walk thru the home with us pre-listing to help identify repairs necessary to get the home list ready! He and his crew did an excellent job renovating the home with an extensive list of repairs including a new roof, new flooring, new hardy siding, new water heater, to name a few. The before and after transformation pictures are incredible! The home went under contract during the first week. My client also moved out of the country during this time. We negotiated repairs and once again Ronnie and his crew were right there, ready to work and knock out the repair list and my client was at ease knowing it would all be handled professioinally. We've added items throughout the process and have had no issues getting the work to completion! Thank you so much Ronnie, Tyrell and Bosscatt for your impeccable service!
Reply from BOSSCAT Home Services2024-07-23
Hi Layla, thank you for taking the time to leave us an awesome review. We are excited to hear that Ronnie, Tyrell, and the team exceeded your expectations and were able to deliver for you and your clients. We are looking forward to working with you again in the future!
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