About Bradford Exchange
Data updated- Website
- bradfordexchange.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 212 reviews
- Replies to negative
- 74% (39/53)
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Is Bradford Exchange legit?
Bradford Exchange (bradfordexchange.com) has a 3.8 out of 5 rating on OK.one, based on 212 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 65% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 74% of negative reviews. Last updated 2026-08-10.
What people say
It's hard to log in
It's hard to log in. Need more updates on status of items
Reply from Bradford Exchange2026-08-04
Hello, I am sorry to hear that you have not heard anything regarding your order! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Your product is true to your word
It is always great and the quality of your items are top for me.
Easy ordering
It was easy to place an order online.
I ordered the bob mackie ring it says I…
I ordered the bob mackie ring it says I have no recent transactions but I get an email telling me when my ring will arrive ! And I’m not happy with the eta so I want to cancel this order but you don’t make that easy!
Reply from Bradford Exchange2026-08-05
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can look into this for you! -Layne
I ordered Christmas ornaments
I ordered Christmas ornaments! Can't wait for them to arrive.
I ordered a ozzy lighter set
I ordered a ozzy lighter set . Wasn't sure how often I was going to be charged and my card kept denying because it was a charge I usually don't get. But I paid for two and got two just don't have the rest because there was no schedule to the charges coming in.
Reply from Bradford Exchange2026-08-05
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Layne
Beautiful doll & happy customer
I ordered a God bless America cross and…
I ordered a God bless America cross and it took way too long to receive it. I notified the company and they made sure I got it right away. I should have gotten it much sooner in the first place. I do love the cross and would order from them again.
Reply from Bradford Exchange2026-08-05
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Layne
The ordering was easy
The ordering was easy. Hopefully the quality of merchandise will be satisfactory
Haven’t received product and customer…
Haven’t received product and customer service will not get back to me
Reply from Bradford Exchange2026-08-05
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can look into this for you! -Layne
I DO NOT PAY OKLAHOMA STATE TAXES
I DO NOT PAY OKLAHOMA STATE TAXES. EXM-10196329-02. I have been buying from you all for over 40 Years. Please Deduct all Taxes. Thank You Willis. a 100% Disabled Viet-Nam Veteran
Reply from Bradford Exchange2026-08-05
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Layne
I had no idea it was going to be…
I had no idea it was going to be September before I received the item that I purchased. Had I known that I would’ve never purchased it and I don’t recall seeing anywhere in the order that that is how long it was going to take. I wanted it as a birthday gift and now it’s not going to be here.
Reply from Bradford Exchange2026-08-05
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can look into this for you! -Layne
Specific purchases
Good for what I was purchasing. I look for specific purcases such as the Americas 250 year Celebration or the 25th Anniversary of 9/11.
George was amazing he helped me five star 10 star he went above and beyond but your company has a lot of hidden things
The person that helped me was amazing but your company is horrible apparently I am signed up for membership I wasn't aware of you should indicate it before placing the order that they are shipment every month I do not wish to be enrolled thank you
Reply from Bradford Exchange2026-08-05
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Layne
Excellent quality and there when you…
Excellent quality and there when you need them.
That their jewelry Is real, it’s beautiful, & I highly recommend them
Me & my fiancé ordered my wedding rings from Bradford Exchange & we love it!!!
Beautiful Seattle Seahawks Football
The Seattle Seahawks won the 2026 Superbowl. The Bradford Exchange put out a beautiful commemorative football that I bought. It was recently delivered, and it's even better in person than the pictures showed. Great craftsmanship! I have it positioned right under the TV. Great job, Bradford Exchange! I'll definitely be doing business with you again when the time arises.
I liked what I viewed and purchasing…
I liked what I viewed and purchasing was made easy
Was very easy to place my order
Was very easy to place my order. I am not a computer person