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Public & Local Services

Bradford Exchange

212 reviews

3.8212 reviews
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About Bradford Exchange

Data updated
Website
bradfordexchange.com
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
212 reviews
Replies to negative
74% (39/53)
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Is Bradford Exchange legit?

Bradford Exchange (bradfordexchange.com) has a 3.8 out of 5 rating on OK.one, based on 212 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 65% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 74% of negative reviews. Last updated 2026-08-10.

What people say

s
scott c wheeler · 5 reviews · Verified · Experienced 2026-08-06 ·

I am very familiar with Bradford…

I am very familiar with Bradford Exchange. Great products

c
customer · 3 reviews · Verified · Experienced 2026-08-06 ·

I am appalled that your company relies…

I am appalled that your company relies on cheap tricks to make a buck. Shame on you!

R
Randy Myers · 1 review · Verified · Experienced 2026-08-06 ·

Great experience with customer service

Great experience with customer service! Top notch

R
RITA GERSTNER-FUENTES · 3 reviews · Verified · Experienced 2026-08-06 ·

Inspired me to give my spouse this…

Inspired me to give my spouse this beautiful 8th year anniversary gift! The belt buckle too.

C
Carmen Dye · 2 reviews · Verified · Experienced 2026-08-06 ·

Easy to navigate

Easy to navigate, no problems

D
David E.Lujan · 1 review · Verified · Experienced 2026-08-04 ·

I've received my orders and I'm very…

I've received my orders and I'm very satisfied with your products. Thank you again and I'm looking forward to receiving my next orders. Thanks again. David.

D
Douglas Conley · 1 review · Verified · Experienced 2026-08-04 ·

Great

Very good service

B
Bernardine Marinari · 1 review · Verified · Experienced 2026-08-04 ·

Easy to order

C
Cheryl Maupin · 1 review · Verified · Experienced 2026-08-04 ·

I have always loved and trusted…

I have always loved and trusted Bradford Exchange. You never fail to come through for me. This will be epic for my granddaughters

B
Ben Butler · 1 review · Verified · Experienced 2026-08-04 ·

I’ve ordered 5 different coins and…

I’ve ordered 5 different coins and collections and have only received 1 of 5. My first order was July 1st 2026 and my recent order was August 3rd 2026. It’s been difficult to get support from anyone who can help or assist me with this issue. The 1 of 5 that I did get they had to reship it and the second time I finally received the coin which was nice, but I’m still waiting for my other coins and collections to get here! Some are 3 weeks old and still waiting.

Reply from Bradford Exchange2026-08-05

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can look into this for you! -Layne

D
Doo Orellana · 1 review · Verified · Experienced 2026-08-05 ·

Really nice stuff

a
awesome · 4 reviews · Verified · Experienced 2026-08-05 ·

Fast and easy

a
am · 4 reviews · Verified · Experienced 2026-07-30 ·

it's a nice company but expensive...

A
Anthony Thomas · 1 review · Verified · Experienced 2026-07-21 ·

Never received item

Reply from Bradford Exchange2026-08-06

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can look into this for you! -Gillian

S
Scott Bruce · 1 review · Verified · Experienced 2026-08-05 ·

EASY TO USE SITE

c
customer · 1 review · Verified · Experienced 2026-08-05 ·

Easy ordering .

G
Glynda · 1 review · Verified · Experienced 2026-08-05 ·

Seemingly missing order

It is hard to create account and order, my email says I have a successful order and I have been charged but I go into my account and it says no orders found

Reply from Bradford Exchange2026-08-06

Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Gillian

M
Mario · 5 reviews · Verified · Experienced 2026-08-05 ·

Quick/Easy to navigate through the…

Quick/Easy to navigate through the website. I found exactly what I was looking for. At a very low price. Ordering was quick/easy.

E
Elroy · 1 review · Verified · Experienced 2026-08-04 ·

Easy to use and check out was fast

J
Joseph H · 14 reviews · Verified · Experienced 2026-08-05 ·

Order Not Received Yet

I just placed an order. It has not been confirmed. It has not been shipped. It has not been received. So I don't understand why you are asking for a review at this time. I don't have much to say other than I hope the product arrives soon and I hope I love it. That's all for now.

Reply from Bradford Exchange2026-08-06

Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Gillian