Review Horse Ring
It's wonderful to be able to purchase nice things in installments when normally you could not afford something
About Bradford Exchange
Data updated- Website
- bradfordexchange.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 212 reviews
- Replies to negative
- 74% (39/53)
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Is Bradford Exchange legit?
Bradford Exchange (bradfordexchange.com) has a 3.8 out of 5 rating on OK.one, based on 212 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 65% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 74% of negative reviews. Last updated 2026-08-10.
What people say
A beautiful pearl and diamond bracelet
The gift I chose was a beautiful pearl bracelet for my step daughter on her wedding day. The order process was seamless and I can’t wait to see it in person. I’d love to have one for myself so I hope she loves it as much as I do.
Be upfront about actually cost
Be upfront about actually cost. Cancel my mrmbership
Reply from Bradford Exchange2026-08-06
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Gillian
So many choices! Love selection!
So many choices!
Ordered by phone
Ordered by phone. Ordered a set of earrings and necklace. Keep getting a different pair of earrings each month that I didn't order.
Reply from Bradford Exchange2026-08-05
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! -Layne
Great products
Great products, service and value
Fraudulent charges
Reply from Bradford Exchange2026-08-05
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Layne
The product was easy to order and I had…
The product was easy to order and I had no problem finishing the order
Quality products
Quality products; easy ordering system; have always delivered on time. I've ordered from this company a number of times. I've always been satisfied with the service.
I appreciate the variety of their…
I appreciate the variety of their products and the quality. I also appreciate the option to pay in payments as some of the products are pricey. However, I have always found them to be well worth the money.
It has always been easy to purchase…
It has always been easy to purchase items from Bradford. My niece has always collected Rudolph and you always have delivered quality products as I have ordered many over the years as gifts for her.
It was very easy placing my order and…
It was very easy placing my order and everything went smoothly.
Really like all the different options .
I had a hard time finalizing the…
I had a hard time finalizing the purchase after I selected the option to view the bracelet. Very frustrating.
Reply from Bradford Exchange2026-08-04
Hello, I am sorry for your experience! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Not what they used to be..
I ordered "Hope Shines" Breast Cancer Awareness Cultured Pearl Pendant with a shipping promise that it would be delivered in time for my wife's 'ringing of the bell' as she was declared 'all clear'. Here it is a week after said delivery date and it shows as delivered, yet still nothing but a dent in my bank account! The Bradford Exchange is not what it was back in the day of honest commerce.
Reply from Bradford Exchange2026-08-04
Hello, I am sorry to hear that you have not received your order! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
A total scam company!
A total scam. I bought one coin. The next thing I know a month later they are sending another coin and charging my credit card. I called to get it stopped and said they corrected it. Then they charged me again for another coin. I researched them and discovered there is a class action suit for this. I had to cancel my credit card to stop them. DO NOT BUY from these scammers. Update: Responding to Bradford's response...I did that and was still charged. And no where did I see it was a subscription.
Reply from Bradford Exchange2026-08-04
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Great looking website that’s easy to…
Great looking website that’s easy to navigate. Fairly priced merchandise in a wide variety of interests. Good looking products.
Great catalog but high priced.
Reply from Bradford Exchange2026-08-05
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Layne
Good selection and quality products
Representive kept updates posted during…
Representive kept updates posted during the fires and delayed shipments to New Jersey. I truly appreciated their timely notifications.