Brainly is an educational technology company based in New York City, New York, United States.If you need help, send an email to [email protected].
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Is Brainly legit?
Brainly (brainly.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the mobile application for its clean design, highly structured layout, and ease of navigation during intense study sessions. Consumers note that the platform makes completing homework significantly less stressful by offering clear, step-by-step guidance from peers and tutors. Additionally, people really appreciate the artificial intelligence tools, describing them as accurate, prompt, and exceptionally useful for understanding difficult academic concepts.
Some reviewers were not happy with occasional advertisements, login inconveniences, or unexpected subscription renewal charges on their accounts. A few other people also felt that certain features could be improved to better support higher education students needing advanced topics.
Auto-generated from all reviews of this business. For reference only.
SCAMMERS! Never got sent login link. Wrote them right there and then. They said they would get back to me. All they said was go to website. Never refund the money. Then they charged me again 80. Never used their services.
Reply from Brainly2026-08-26
Hi Maria, sorry this has been frustrating. Per our most recent email, your subscription has been cancelled and fully refunded (refunds can take up to ten business days to appear on a statement). Please feel free to reply to our last email or reach back out at [email protected] if you have any further questions or outstanding issues, and we'll pick it right up.
Thank you so much for your kind words! 😊 We're thrilled to hear that you find the app amazing and helpful. We really appreciate your support and hope it continues to make studying easier for you!
It helps me with completing my homeworks and assignments quickly without waiting for someone else to help me. I simply upload my problems and it gives me a detailed explanation and also helps me identify my mistakes.
Reply from Brainly2026-07-27
Thanks for sharing your feedback!! 😊 We're glad that you find the app helpful and easy to use. Your support means a lot to us, and we hope you continue enjoying the app!
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying Brainly and that it's been a great experience for you. Your support means a lot to us and motivates our team to keep improving. Thanks for being part of the Brainly community!
This app has helped me through a very rough freshman year of college.
Reply from Brainly2026-07-08
Thank you so much for sharing this with us. 💙 We're truly glad to hear the app was able to support you through a challenging freshman year of college. Wishing you all the best in your studies - we'll be here to help whenever you need us!
Thank you so much for your kind words and recommendation! 😊 We're delighted to hear that you find the app smooth and easy to use. Your support means a lot to us, and we hope you continue enjoying the app!
SCAM! They charged my account after I asked them not to and refused a refund. I have not had service with them since 2024.
Reply from Brainly2026-07-02
Hello Kathy, and thanks for your review.
We’re sorry to hear about your experience. As outlined in our subscription terms, memberships renew automatically unless canceled before the renewal date. As mentioned by our support team, we do not provide refunds once a subscription has been charged, in line with our policy.
We understand this can be disappointing and appreciate you taking the time to share your feedback.
Best,
Brainly Team
Thank you so much for your wonderful review! 😊 We're delighted to hear that you consider our app one of the best AI tutors for studying. Your support means a lot to us, and we hope to keep helping you learn and achieve your goals!
Brainly Is one of a few Apps that really helps me with my study. I really enjoy working with they're AI study tutors And honestly a great way to make studying a little more enjoyable than normaly. It saved me so much for a huge test in maths.
Reply from Brainly2026-06-17
We're so glad to hear Brainly is helping you along your academic journey, thanks for sharing your feedback!
i like how there’s different things you can do on there, it’s not just an ai like chatgpt. the only thing i dislike is logging in. i hate doing that for almost everything.
Reply from Brainly2026-06-15
Thanks for the review! I'm glad you're finding our various study tools useful. Thank you for providing feedback! We will pass this on to our product team.
Best,
Sarah
Brainly
This id amazing app solve my mathematics questions so hardly. Thank brainly team
Reply from Brainly2026-06-10
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly has helped you succeed in your exams and classes. Thanks for your support and for sharing your experience 🚀
Best,
Brainly Team
It’s a good app for me because it’s help me in philosophy class!
Reply from Brainly2026-06-10
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly has helped you succeed in your exams and classes. Thanks for your support and for sharing your experience 🚀
Best,
Brainly Team
It is a great study tool with amazing results. It has a quick response time which is great for a last minute study session.
Reply from Brainly2026-06-10
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly has helped you succeed in your exams and classes. Thanks for your support and for sharing your experience 🚀
Best,
Brainly Team
Brainly always helps me ALWAYS! I love how they give you free trials to try it first and then you get to decide if you like it enough to buy it.
Reply from Brainly2026-06-10
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly has helped you succeed in your exams and classes. Thanks for your support and for sharing your experience 🚀
Best,
Brainly Team
Brainly was very helpful in helping me interpret my notes about anatomy and breaking down the harder concepts which I wasn’t able to grasp.
Reply from Brainly2026-06-10
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly has helped you succeed in your exams and classes. Thanks for your support and for sharing your experience 🚀
Best,
Brainly Team
It was easy to register and the sections were clear and not cramped up which makes it hard to find and helpful notes as well
Reply from Brainly2026-05-25
Hello, and thanks for your review! 💚
We’re so happy to hear you found the registration process easy and the app organized and clear to navigate. It’s great to know the notes and layout helped improve your experience 🚀
Best,
Brainly Team
Brainly has been very helpful i love using it so useful
Reply from Brainly2026-05-25
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly has been so useful and helpful for you. Thanks for your support 🚀
Best,
Brainly Team
I love Brainly because it was very insightful and helped me learn.
Reply from Brainly2026-05-25
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly has been insightful and helped you learn more effectively. Thanks for your support 🚀
Best,
Brainly Team
Love brainily and has actually helped me pass many exams and classes!
Reply from Brainly2026-05-25
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly has helped you succeed in your exams and classes. Thanks for your support and for sharing your experience 🚀
Best,
Brainly Team
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