Brainly is an educational technology company based in New York City, New York, United States.If you need help, send an email to [email protected].
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Is Brainly legit?
Brainly (brainly.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the mobile application for its clean design, highly structured layout, and ease of navigation during intense study sessions. Consumers note that the platform makes completing homework significantly less stressful by offering clear, step-by-step guidance from peers and tutors. Additionally, people really appreciate the artificial intelligence tools, describing them as accurate, prompt, and exceptionally useful for understanding difficult academic concepts.
Some reviewers were not happy with occasional advertisements, login inconveniences, or unexpected subscription renewal charges on their accounts. A few other people also felt that certain features could be improved to better support higher education students needing advanced topics.
Auto-generated from all reviews of this business. For reference only.
I’ve used it many times before for many study sessions and I will say that I enjoyed it a lot and love using it to help study. It’s extremely easy to use and very helpful such as explaining answers which helped me improve a lot, because if it I got a A in my classes!
Reply from Brainly2026-05-25
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly has been part of your study sessions and helped you improve in your classes. Congratulations on getting an A, that’s an amazing achievement 🚀
Best,
Brainly Team
They want to charge me for a whole year even though I cancelled the membership. Don’t fall for them stay away. And brainly leadership/owners: you’re just like spirit airlines - an airline you flew only once! Just like them one uses brainly only once and I can’t wait to see your outcome being any different than spirit.
Reply from Brainly2026-05-11
Hello Aayush,
We’re sorry to hear about your frustration. As outlined in our subscription terms, memberships renew automatically unless canceled before the renewal date. We understand this experience was disappointing for you and appreciate you taking the time to share your feedback.
Best,
Brainly Team
Brainly is very helpful for studying! The app it’s very organized and easy to navigate and does step-by-step instruction which is amazing! I love that you can collaborate with other students as well.
Reply from Brainly2026-05-11
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly is helping you study with clear step-by-step explanations and an easy-to-use experience. It’s also great to know you enjoy collaborating with other students! 🚀
Best,
Brainly Team
The UX flow was simple and very intuitive! It was super easy to add my assignments and get real and valuable help. I’ll totally use this again!
Reply from Brainly2026-05-11
Hello Julia, and thanks for your review! 💚
We’re so happy to hear you found the experience intuitive and easy to use, and that Brainly helped you get valuable support with your assignments 🚀
Best,
Brainly Team
Super easy to navigate the app. I’ve been looking for a more organized way to study and this feels very structured.
Reply from Brainly2026-05-11
Hi Arden, and thanks for your review! 💚
We’re so happy to hear you found the app easy to navigate and helpful for creating a more organized study routine! 🚀
Best,
Brainly Team
I experience using Brainly is good because it works good when I need help with my homework
Reply from Brainly2026-05-06
Hello, and thanks for your review! 💚
We’re so happy to hear Brainly has been helping you whenever you need support with your homework 🚀
Best,
Brainly Team
Super easy to use and a great way to help study. I’m a business student in college and I found that it was super helpful to uses brainly for my classes
Reply from Brainly2026-05-07
Hello Tanya, and thanks for your review! 💚
We’re so happy to hear Brainly has been easy to use and helpful for your college business classes, thanks for sharing your experience! 🚀
Best,
Brainly Team
Hello Stephen, and thanks for your review! 💚
We’re so happy to hear Brainly is making studying for finals easier for you! Best of luck with your exams 🚀
Best,
Brainly Team
Brainly has helped me with a homework that can’t be explained any more better in seconds compared to a asking a person that takes hours or days and lots of effort.
Reply from Brainly2026-05-07
Hello Rhaine, and thanks for your review! 💚
We’re so happy to hear Brainly is helping you get quick and clear homework support whenever you need it, thanks for sharing your experience! 🚀
Best,
Brainly Team
A great app to receive easily accessible help at your fingertips. It is smart and efficient and helps minimize the time I would normally spend studying.
Reply from Brainly2026-05-07
Hello Kevin, and thanks for your review! 💚
We’re so happy to hear Brainly is giving you quick and efficient support while helping you save time studying. Thanks for your support! 🚀
Best,
Brainly Team
First, I like how in-depth the AI tutor goes into with the questions you ask. It provides a very detailed answer and breaks down the question piece by piece. I also like how you do have an option to get a shorter answer from the AI. The AI presents the information in a way that is organized and easy to understand. My only issue here is that there is a very limited amount of topic to choose from with the AI. I think adding more topics would be very beneficial, especially for college students who have classes that aren’t as broad as the topic. The AI right now I feel is more geared towards high school and middle school students. Adding more topics could also make Brainly extremely useful to college students even past gen-ed classes. Overall, I like the functionality, but would like to see more options.
Reply from Brainly2026-05-07
Hello Julia, and thanks for your review! 💚
We’re so happy to hear you’re enjoying the detailed explanations and flexibility of the Brainly AI tutor. We also really appreciate your thoughtful feedback about adding more advanced and specialized topics for college students, as feedback like yours helps us continue improving the experience for all learners 🚀
Best,
Brainly Team
Hello Anita, and thanks for your review! 💚
We’re so happy to hear Brainly has been helpful with your assignments. Thanks for your support 🚀
Best,
Brainly Team
Hello Khalilah, and thanks for your review! 💚
We’re so happy to hear Brainly has been helpful with your assignments, thank you so much for your support 🚀
Best,
Brainly Team
Hello Noah, and thanks for your review! 💚
We’re so happy to hear you’re finding Brainly helpful and enjoying the AI features as part of your experience 🚀
Best,
Brainly Team
I love Brainly!! As a college student, I've used this for two years and there's no app or website out there that gives reliable answers along with tutoring and explanations. It doesn't just do the work for you, it helps you understand the concepts completely and learn from it.
Reply from Brainly2026-05-07
Hello Abigail, and thanks for your review! 💚
We’re so happy to hear Brainly has been a reliable study tool for you throughout college and that it’s helping you truly understand concepts, not just find answers 🚀
Best,
Brainly Team
Brainly has honestly made studying so much easier for me. Whenever I get stuck, I can find clear explanations that actually help me understand the topic instead of just memorizing answers. It’s like having extra support anytime I need it!
I really like how fast it is to find help and how simple the app is to use. It saves time and makes studying feel less stressful, especially before tests.
Definitely a great tool if you want to study smarter and feel more confident with your work!
Reply from Brainly2026-05-07
Hello Violina, and thanks for your review! 💚
We’re so happy to hear Brainly is helping make studying easier, less stressful, and more effective for you. It’s great to know the explanations and support are helping you feel more confident with your work 🚀
Best,
Brainly Team
I signed up for a trial. I was under the impression that I canceled. The reminder emails went to spam. I never ended up using the app, as it was not helpful to me. The company refused a refund or a partial refund. As other reviews have mentioned, it is stated in their policy. There are better study apps. Do NOT pay. This is a SCAM. Do not send a fake apology response. Grifters.
Reply from Brainly2026-05-05
Hello Lisa,
We’re sorry to hear about your experience. As mentioned in our policy, subscriptions renew automatically unless canceled before the trial ends, and we do not provide refunds once a charge has been made.
We understand this can be frustrating and appreciate you taking the time to share your feedback.
Best,
Brainly Team
It's a great place to actually understand the answers by experts. It's also so good that, if I give any question on Google, the first website that usually comes up is Brainly. The team is also excellent here and really dedicated to maintaining the quality of the answers. To those who have issues with subscription, I gotta tell you it's there nearly in all freemium models, so you can't really vent out your frustration on Brainly. The fact that you were willing to pay for Brainly itself speaks a lot about how good the platform is.
So, all in all, paid or not paid, this is really the best educational platform. Ofcourse, there is always room for improvement, I'm not saying there isn't; but to just see the millions and millions of students Brainly has touched, atleast once, is heart warming :)
Reply from Brainly2026-05-05
Hello Arnav, and thanks for your review! 💚
We truly appreciate your kind words and thoughtful perspective, it means a lot to hear that Brainly is helping you and so many others understand answers better. Thanks for recognizing the work behind the platform and being part of our community! 🚀
Best,
Brainly Team
Fast response and detailed when asking for the necessary information.
Reply from Brainly2026-04-20
Hello Diana, and thanks for your review! 💚
We’re glad to hear you’re getting fast and detailed responses when you need them. Thanks for sharing 🚀
Best,
Brainly Team
This app is so helpful for studying! I honestly don’t know how I would’ve studied for my tests this week without Brainly. Whenever I’m stuck on a problem it helps provides step by step explanations that’s way easier to digest.
Reply from Brainly2026-04-20
Hello Emily, and thanks for your review! 💚
We’re so happy to hear Brainly is helping you study and making explanations easier to understand! Wishing you the best on your tests 🚀
Best,
Brainly Team