Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.
Written by the business, not verified by us.
Is Brello Health legit?
Brello Health (brellohealth.com) has a 4.6 out of 5 rating on OK.one, based on 196 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the highly affordable pricing structure and the exceptionally helpful support team that consistently guides people through every step of their health journey. Consumers often note that the enrollment process is entirely smooth and professional, while the provided quality medications help individuals successfully achieve their personal wellness goals.
Some reviewers were dissatisfied with the limited effectiveness of certain medications or experienced slower support responses when trying to resolve complicated account and renewal issues. A few people also mentioned facing unexpected hurdles regarding changing pharmacy providers or dealing with less responsive communication channels during their experience.
Auto-generated from all reviews of this business. For reference only.
What people say
c
customer · 2 reviews · Experienced 2026-03-01 ·
★★★★★
Great customer service
Great customer service. Did not need further medication and they quickly corrected the auto reorder. Price exceeds other companies. Thank you!
Reply from Brello Health2026-07-06
Thank you for your wonderful feedback! We're so pleased to hear that our customer service team was able to assist you quickly with your auto-reorder. We understand your comment regarding pricing, and we appreciate you bringing it to our attention. Your satisfaction is very important to us, and we're grateful for your kind words.
L
Lori O'Brien · 1 review · Experienced 2026-07-06 ·
★★★★★
I was hesitant when this NEW DRUG came…
I was hesitant when this NEW DRUG came out a few years ago but waited and watched and then discussed in detail with a friend whose husband is a pharmacist who spoke highly of Tirzepatide so I jumped on the bang wagon. I've been taking GLP-1 for 4.5 months and have lost 33.6 lbs. I feel better and love the way people see me. Thanks Brello!
Reply from Brello Health2026-07-06
Thank you so much for sharing this!
We're truly delighted to hear about your positive experience and the wonderful progress you've made on your health journey. It's fantastic that you're feeling better and seeing such great results. We appreciate you trusting us to be a part of your transformation!
M
Mark Olabarrieta · 2 reviews · Experienced 2026-07-06 ·
★★★★★
Brello Health has changed my Life
Brello Health has changed my Life! I've been with Brello for a little over a year now and I can truly say that it works! I have lost close to 100 lbs over the year and Brello has given me my "old look" back, given me my previous energy back and my motivation as well. I am rounding near 47 years of age and I haven't been this thin since my high school years. It is a little pricey, not gonna lie, but well worth it. Just follow the instructions and you will be fine. Thank you Brello Health!
Reply from Brello Health2026-07-06
Thank you for sharing your incredible journey and positive feedback! We are absolutely thrilled to hear how Brello Health has made such a significant impact on your life, helping you regain your energy, motivation, and "old look." It's truly inspiring to learn about your success and how you've achieved such fantastic results. We appreciate your honesty about the pricing and are so glad to know that you feel it's well worth it. Your dedication to following the instructions is clearly paying off, and we are honored to be a part of your wellness transformation.
I absolutely love Brello as a company, but I’m still disappointed that they no longer ship to Washington State.
My first order arrived incredibly quickly, was packaged beautifully and securely, and was still well chilled when it was delivered. The entire experience was excellent.
When it was time to order my refill, I placed my order and patiently waited about six weeks. Unfortunately, it was ultimately refunded because Brello had stopped shipping to Washington and couldn’t provide an estimated timeline for when service would resume.
I would absolutely still be ordering from Brello if they shipped to Washington. I truly hope they’re able to resume service here in the future.
Reply from Brello Health2026-07-07
We truly appreciate your kind words about our company and your initial excellent experience with our product and delivery. We understand your disappointment regarding the current shipping limitations to Washington State, especially after such a positive first order. We genuinely value your continued interest and hope to resume service in your area in the future. We are actively working on solutions to expand our shipping capabilities.
I do and have recommended Brello to a number of friends and relatives. I like that I can speak with a provider when I need to but am not bothered by constant communication. Because of my food issues I don't anticipate stopping a GLP1 anytime soon and have no reason to look elsewhere for a provider. Brello is an great fit for me.
Reply from Brello Health2026-07-06
Thank you for sharing your positive experience. We're so happy to hear that Brello is a great fit for you and that you appreciate the balance of communication. It's wonderful to know you've recommended us to friends and relatives. We're glad to be a part of your journey.
C
Customer david · 4 reviews · Experienced 2026-07-06 ·
★★★★★
Hello
Affordable and excellent service.
Reply from Brello Health2026-07-07
We're so glad to hear you found our service both affordable and excellent. We truly appreciate your positive feedback!
R
Robert Skellen · 2 reviews · Experienced 2026-07-06 ·
★★★★★
Easy online questions
Easy online questions , great customer service, and fast processing. Over all great company.
Reply from Brello Health2026-07-07
Thank you so much for your feedback! We're thrilled to hear that you found our online questions easy, our customer service great, and our processing fast. We truly appreciate you taking the time to share your positive experience.
D
Dan Parkton · 1 review · Experienced 2026-07-05 ·
★★★★★
310 to 230 in 8 months
I am 45, 6'2" and started at 310, 3x shirts and 44" waist, in November of 2025. As of today, July 5th, 2026 I weigh 230 and no longer have Xs in the sizes of my clothes. I walk the dog and do yard work, but haven't really had a regular exercise routine. I have started eating more healthy since I don't get to eat as much, I try to make it count towards needed nutrients so I can keep the hair I have. My BMI has gone from 40% to 29%, and I am very happy with the results from my terzepitide from Brello. Customer service has been great, product has been consistent, with all supplies, and well refrigerated.
Reply from Brello Health2026-07-06
We are so glad to hear about your incredible progress and positive experience with our product! It's truly inspiring to learn how our terzepitide has supported your health journey and contributed to such significant changes in your well-being. We appreciate you highlighting the consistency of our product and the quality of our customer service. Your feedback about the supplies and refrigeration is also very valuable to us. We are committed to providing reliable products and excellent support to all our customers. Thank you for sharing your success story; it motivates us to continue our work.
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Lynn · 3 reviews · Experienced 2026-07-05 ·
★★★★★
The price is very affordable
The price is very affordable. You do have to fill your own syringe, but once you know how to do that, it’s no big deal. I do think it would be great to actually speak with someone but I’ve made do. I have met my goal and now I’m on maintenance. Thank you Brello.
Reply from Brello Health2026-07-06
We're so happy to hear that our pricing has been affordable for you and that you've successfully reached your goal! It's wonderful to know that our service has been a positive part of your journey. We appreciate your feedback regarding speaking with someone and will certainly keep that in mind as we continue to improve.
P
Phil Norman · 1 review · Experienced 2026-07-05 ·
★★★★★
It has helped me loose 60 lbs
It has helped me loose 60 lbs. I did clean my diet up and exercise more. I took a cycle off to clean out come back and go for the last 15 lbs. Stated over 260 I am around 205 going for 195. It stopes the food chatter in my head, and I have zero side effects.
Reply from Brello Health2026-07-06
We're so thrilled to hear about your incredible progress and how well your journey is going! It's wonderful to know that you've found something that helps you achieve your goals and stops the "food chatter." We wish you the best as you continue toward your target!
B
B Goodman · 2 reviews · Experienced 2026-07-05 ·
★★★★★
The price and product were great...but
The price and product were great, but the last 2 refills my product never got delivered. No problem getting refunds - but not being able to consistently use the products has been a real setback. I had to discontinue my membership and look for a more consistent supplier.
Reply from Brello Health2026-07-06
We're truly sorry to hear about the delivery issues you experienced with your last two refills, and we understand how frustrating it must have been to not receive your products consistently. It's clear this caused a significant disruption, and we regret that it led to you discontinuing your membership. We value your feedback and are always working to improve our service reliability.
W
Willow · 5 reviews · Experienced 2026-07-05 ·
★★★★★
Life Changing
Brello has been a life changer from the medications to the support on the Facebook page. I never feel alone when I'm struggling because the support group has been so amazing. I love the weekly educational lives and the monthly cooking lives. Ive learned so much from the lives from weight loss to skin care, to supplements, hydration, and movement, to how to travel with my meds, and plus so much more. I've gotten some amazing recipes and tips by watching the cooking lives. The app has helped me track my medications and reminds me to take my shots, measurements, and weight.
Brello customer service was amazing at answering my questions via phone. They were also quick to fix any bugs on their app.
I am very happy and thankful to be a part of the Brello community while on this journey.
Reply from Brello Health2026-07-06
Thank you for sharing such a wonderful and detailed review! We are so happy to hear that Brello has been a life-changer for you. It's fantastic to know that our Facebook support group, weekly educational lives, and monthly cooking lives have provided so much value, from weight loss and skincare to medication management and travel tips. We're also thrilled that our app has been helpful for tracking your progress and that our customer service team has been amazing. We truly appreciate you being a part of our community on this journey!
H
Heather E · 3 reviews · Experienced 2026-07-05 ·
★★★★★
Brello has been fantastic
Brello has been fantastic, been a patient for over a year now. Customer service can be slow at times but I’ve found they always resolve any question/issue I have. Product and pharmacy can be trusted!
Reply from Brello Health2026-07-06
We truly appreciate you sharing your experience and your continued trust in us over the past year. We understand that response times can sometimes be a bit slow, and we're always working to improve. It's wonderful to know that despite this, you feel confident in our product, pharmacy, and our commitment to resolving your questions.
C
Carol · 3 reviews · Experienced 2026-07-05 ·
★★★★★
I am so fortunate to have found a…
I am so fortunate to have found a Brillo over a year ago. I have been with them ever since and I have lost 25 pounds. They have been there with encouragement when needed to get over rough spots and have allowed me to order when necessary now that I’m on maintenance. You can’t ask any more than that, oh I forgot they’re the least expensive too!
Reply from Brello Health2026-07-06
It's wonderful to hear about your journey and the significant progress you've made over the past year. We're so glad that our support and flexibility have been helpful, especially as you've transitioned to maintenance. It's fantastic to know you're feeling positive about your experience.
E
Erika · 2 reviews · Experienced 2026-03-01 ·
★★★★★
I have been with Brello for awhile
I have been with Brello for awhile. Their packaging and tracking is great. You receive everything you need to be successful on your health journey. I will say since the company has grown conversation between customer service and physician can fall through the cracks. You may have to contact someone a couple of times. Other than that great company that wants you to be successful with your health journey with many added tools.
Reply from Brello Health2026-06-29
Hi Erika,
Thank you so much for taking the time to share your thoughtful feedback 💛
We’re happy to hear that your experience with Brello Health has been positive overall and that you’ve appreciated the packaging, tracking, and the tools and resources available to support your health journey.
We also truly appreciate your honest feedback regarding communication. We understand how important timely and seamless interactions are, and we’re sorry to hear that there have been times when communication may not have been as smooth as expected. Feedback like yours is valuable and helps identify areas where we can continue improving as we grow.
Thank you again for your continued support and for sharing your experience 😊💜
Just into my 3rd week, no side effects to speak of yet. Hoping it remains. Recommended by a good friend. What stinks is my insurance company required a higher BMI than I have to cover some of the cost. Hoping to start setting results in the next month.
Reply from Brello Health2026-06-21
Hi Deborah, thank you for taking the time to share your experience with us.
We’re glad to hear that your first few weeks have been going smoothly. We understand that navigating insurance requirements can be frustrating, and we appreciate you sharing that part of your journey as well.
Every wellness journey is unique, and progress can look different for everyone. We’re excited to be part of your journey and appreciate you keeping us updated along the way.