Marley responded quickly and clarified…
Marley responded quickly and clarified some questions I had. Great customer service!
About Wellmedr
Data updated- Website
- wellmedr.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 110 reviews
- Replies to negative
- 0% (0/2)
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About this business
WellMedr is a U.S.-based telehealth platform built to make accessing care simple, discreet, and trustworthy.We connect adults with licensed healthcare providers who review each patient individually to determine if treatment is clinically appropriate—no shortcuts, no one-size-fits-all prescribing.From online intake to provider review, prescription approval, and pharmacy fulfillment, our process is designed to be seamless, secure, and easy to follow. Patients also receive ongoing support throughout their treatment, so they’re never left guessing about what comes next.WellMedr operates with a strong focus on compliance, patient safety, and transparency. We adhere to strict telehealth and pharmacy standards, and our website is independently reviewed through LegitScript verification.Learn more about LegitScript standards here: https://www.legitscript.com/websites/Our goal is simple: make high-quality care more accessible—without compromising professionalism, safety, or trust.
Written by the business, not verified by us.Is Wellmedr legit?
Wellmedr (wellmedr.com) has a 4.9 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and helpful staff for providing prompt and polite support, making daily interactions pleasant and deeply reassuring throughout their weight loss journey. Consumers also deeply appreciate the effective health products, noting clear physical results and the comprehensive explanations provided by knowledgeable representatives. However, some reviewers were not happy with communication issues, mentioning significantly delayed email responses, unreturned phone calls, and persistent difficulties reaching a medical doctor. A few people also noted frustrating experiences regarding unwanted subscription renewals, recurring automatic charges, and receiving unhelpful automated messages instead of personalized assistance.
Auto-generated from all reviews of this business. For reference only.What people say
He was very fast at getting me logged…
He was very fast at getting me logged into my patient portal.
I am very impressed with this company
I am very impressed with this company. Their customer service personnel, Zia in particular, should be commended. I was afraid I would have to stop my medication due to financial reasons and Zia was able to work out a revised plan for me which worked out to a lower rate. There was no pressure to accept the revised offer, but because of it I have been allowed to continue my weight loss efforts which, I'm killin'!
Very helpful answering all my questions
This is not against toward the CS who…
Review Update: Rob reached out to me immediately and explained how the GLP1 works. He even way go beyond to ensure my issue was taken care of. Again thank you Rob for prompt assistance and I really do appreciate it!!! Rest assured I will be recommending you guys and your impeccable customer service! This is not against toward the CS who helped me. Romeo was amazing. But lately I have been having a hard time communicating with them. I message them multiple times and called the number but it was just telling me to send an email. I’m on my almost 7 weeks now and I only lost 5lbs. And it seems like my appetite is going back. Isn’t when going up the dosage, I should see the results more? I don’t want to pay $270 every month and lose as little as 5lbs in almost 7 weeks. I even requested a phone call from a provider and never got a call. They charge my card two days ago and never got a confirmation if it got shipped. They were so good from the beggining with communication and now I felt like they ignored me. I hope they ship my item soon or at least give me an update.
Helpful team
Everyone has been helpful in customer service, thank you to Skyler for helping me most recently.
This company was very professional and…
This company was very professional and extremely helpful. I filled out the intake & within 4 days had been approved & meds shipped & received. All went very smoothly. I start this coming Saturday. They even continued my weight loss journey at the dose that was needed. I am impressed that there was no problems whatsoever with dosage, time approved, meds received (everything in shipping was as promised) as of today I have alot of confidence this companies process. Thank you.
kaitlin cooperUnited States · 1 review · Experienced 2026-08-07 ·
I was assisted by Skyler by chat-…
I was assisted by Skyler by chat- Throughout this entire process, interacting with Skyler has been the least frustrating part. It’s very difficult to convey empathy over text in general, and it’s hard to remember that there is an actual human being on the other side of a message, but Skyler has done an amazing job. It’s a skill, and I very much appreciate the attentiveness.
Markus Pennington from customer service…
Markus Pennington from customer service was amazing! Took care of my issue promptly! Thank you!
VALERIE BISHOPUnited States · 7 reviews · Experienced 2026-08-09 ·
Attentive and responsive
Easy process. Great communication. Got the approval quickly. They prescribed a lower dose than I was on so I contacted them. Within minutes, Manny called me and corrected the problem I just can't say enough about how great this company has been to me.
Grace WolfUnited States · 1 review · Experienced 2026-08-11 ·
Very helpful
FAST reply and helping me change meds…
FAST reply and helping me change meds easily…..now lets see if I loose any weight, the original med was compromised during shipping….
Judy TullUnited States · 3 reviews · Experienced 2026-08-11 ·
All my questions were answered
All my questions were answered. He was also very nice and polite. Thank you very much.
Malcolm took care to assure me all my…
Malcolm took care to assure me all my concerns were covered. So my experience with Wellmedr customer service is topnotch.
Malcolm was very patient where with all…
Malcolm was very patient where with all of my concerns. Very much appreciate his time and mannerism. Thank you,Scott.
Top notch customer service!
Very helpful and explained all that I was confused on. Enjoyable interaction!
Marcus Pennington
Marcus Pennington - was lovely and very helpful on my call when I reached out about a tracking number and status.
Marcus Pennington gave me great…
Marcus Pennington gave me great customer service.
Wow! Customer service was wonderful
Romeo was very helpful in working with his peers. I had a double order corrected within a couple minutes. It's great to have good customer service and especially on a Monday morning!
I haven’t started the program yet but…
I haven’t started the program yet but the customer service rep, Marcus Pennington answered all my questions and made it easier to decide on this company.
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