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Beauty & Well-being

Brello Health

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196 reviews

4.6196 reviews
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About Brello Health

Data updated
Website
brellohealth.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
196 reviews
Replies to negative
100% (12/12)
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About this business

Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.

Written by the business, not verified by us.

Is Brello Health legit?

Brello Health (brellohealth.com) has a 4.6 out of 5 rating on OK.one, based on 196 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the highly affordable pricing structure and the exceptionally helpful support team that consistently guides people through every step of their health journey. Consumers often note that the enrollment process is entirely smooth and professional, while the provided quality medications help individuals successfully achieve their personal wellness goals. Some reviewers were dissatisfied with the limited effectiveness of certain medications or experienced slower support responses when trying to resolve complicated account and renewal issues. A few people also mentioned facing unexpected hurdles regarding changing pharmacy providers or dealing with less responsive communication channels during their experience.

Auto-generated from all reviews of this business. For reference only.

What people say

S
Shari L · 4 reviews · Experienced 2026-07-11 ·

I absolutely enjoy all of the lives

I absolutely enjoy all of the lives! They are informative and give us besties a chance to give tips and tricks that we do to get through some of life’s challenges. We love Deborah Ann and Mercedes. Best part of my week

Reply from Brello Health2026-07-13

This is so wonderful to read—thank you! We're absolutely thrilled to hear that our live sessions are informative and provide a supportive space for sharing tips and tricks. It means a lot to know that they're the best part of your week. We truly appreciate your kind words and your continued support!

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John Yablonsky · 3 reviews · Experienced 2026-07-09 ·

Great communication

Reply from Brello Health2026-07-11

Thank you! We truly appreciate you taking the time to share your positive experience. Your support means a great deal to our team, and we're grateful to have the opportunity to be part of your wellness journey. Thank you for choosing us!

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Beth O'Riley Weaver · 1 review · Experienced 2026-07-09 ·

Love whenever I reach out to Brello…

Love whenever I reach out to Brello with a question and I get an answer back so fast! Always prompt and always helpful! Thanks Brello!

Reply from Brello Health2026-07-10

Thank you for sharing your positive experience! We're so glad to hear that our team has been prompt and helpful in answering your questions. We truly appreciate your kind words.

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Judy Knipp · 1 review · Verified · Experienced 2026-06-12 ·

Brello is amazing

Brello is amazing. The dose goes up gently and the price stays the same. There is 24/7 help and everyone is so helpful!

Reply from Brello Health2026-07-10

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our approach to dosage gentle and appreciate our consistent pricing. It's fantastic to know that our 24/7 support and helpful team have made a positive impact on your experience.

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Julie Music · 2 reviews · Experienced 2026-06-30 ·

Ordered on the 1st of July and have yet…

***Update: Caulen and Brello have more than impressed me with their follow through and communication getting my issues resolved. I'm overwhelmed with gratitude for their one on one support and commitment. They have made me a loyal customer and one that wont hesitate to recommend Brello. THANK YOU Caulen! Ordered on the 1st of July and have yet to receive any updated shipping information. I've tried to message and contact customer service and other than an AI bot I've received no actual clear information regarding my specific shipment. Im in Ohio and website says no delays. They won't even respond to how I can get a refund since it doesn't appear that my shipment has been picked up? Very poor customer service. Wish I had the experience of these others.

Reply from Brello Health2026-07-13

Thank you for sharing your experience. We are truly sorry to hear about the difficulties you've encountered with your order and the lack of clear communication from customer service. It's completely understandable how frustrating it is to not receive shipping updates or specific information about your shipment, especially when the website indicates no delays. We recognize your efforts to contact us and the disappointment of only receiving automated responses when seeking a refund or clarity on your order's status. This is not the experience we want for our customers. We've requested additional information through Trustpilot so we can look into your specific situation and address these concerns directly.

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Patrick · 1 review · Experienced 2026-06-29 ·

Renewal process is simple

Renewal process is simple. Speedy delivery. And customer service was immediate and helpful! Great experience with this company!

Reply from Brello Health2026-07-09

Thank you for sharing your wonderful experience! We're delighted to hear that you found the renewal process simple, and that our delivery was speedy. It's especially great to know that our customer service team was immediate and helpful. We truly appreciate your kind words!

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lidj · 2 reviews · Experienced 2026-07-03 ·

Great unless something goes wrong (2 out of 3 IS bad)

Yet again, service and support are nonexistent. I received a late shipment and contacted as soon as I received the delay notification. Followed up again when it arrived three days after the original date. The temperature indicator showed the medication was unusable. I provided images and did not receive a response for another two days. I also contacted their pharmacy with no response. This is the second major issue I've had out of three orders total from Brello.

Reply from Brello Health2026-07-08

We are truly sorry to hear about the significant issues you've experienced with your recent orders, especially the late shipment and the unusable medication. We understand how frustrating and concerning it must be to not receive timely responses, particularly when dealing with health-related matters. This is not the experience we want for our customers, and we sincerely apologize for the lack of support you've encountered. We are committed to improving our communication and service.

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Cynthia M · 1 review · Experienced 2026-07-07 ·

Brello has been life changing

Brello has been life changing. I stayed in January 2025 and 24 weeks later I've lost 30 lbs and dropped at least 2 sizes in clothes. The community support is so amazing. I recommend Brello to all my friends.

Reply from Brello Health2026-07-08

Thank you for sharing your incredible success story! We are absolutely thrilled to hear about your amazing progress and the positive impact Brello has had on your life. It's wonderful to know that our community support has been so beneficial.

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Heather · 1 review · Verified · Experienced 2026-06-10 ·

Often difficult to get a response from…

Often difficult to get a response from customer service in a timely manner.

Reply from Brello Health2026-07-09

Hi Heather, we apologize for the delays and difficulty you had reaching our team—that’s not the experience we want for you. We understand how important timely communication is, especially when you have questions about your order or next steps. Your feedback helps us identify where we need to improve. We’d really like to take a closer look at your experience and make sure everything was handled appropriately. To protect your privacy & discuss the specifics of your account securely, a member of our team will be reaching out to you directly via the contact information on file. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than a public forum.

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Harriet · 3 reviews · Experienced 2026-07-08 ·

Everyone has been very pleasant & helpful

Everyone has been very pleasant, professional, and supportive. A few times I’ve had to speak with 2-3 people about an issue, but everyone has always been helpful and directed me where I needed to go. ( I’m an RN of 45 yrs) Very impressed with customer service.

Reply from Brello Health2026-07-08

We truly appreciate you sharing your positive experience! It's wonderful to hear that our team has been pleasant, professional, and supportive. We understand that sometimes an issue might require speaking with a few different people, and we're glad to know that everyone you've interacted with has been helpful and guided you effectively. Your kind words about our customer service mean a lot to us.

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Tony · 1 review · Experienced 2026-07-08 ·

Excellent Company to Work With

The process from start to finish was easy and legitimate. Due care was taken to ensure medical necessity, and the time frames from start to finish was fast. Delivery was prompt and with professionally packaged products. And then lastly, the product *works*. I have lost 53 pounds over the course of a year and my overall health has been measurably improved. Use Brello with confidence !!!

Reply from Brello Health2026-07-08

We're so thrilled to hear about your positive experience! It's wonderful that the process felt easy and legitimate, and that you appreciated the care taken to ensure medical necessity. We're especially delighted to know you've achieved such significant weight loss and improved your overall health. Thank you for sharing your success!

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Krissi Moore · 2 reviews · Experienced 2026-07-06 ·

This Journey has been life changing for…

This Journey has been life changing for me. Brello has the best communication and support. I wouldn’t change anything with them. I’m on my 3rd shipment and I couldn’t be happier. Thank you Brello

Reply from Brello Health2026-07-07

Thank you so much for sharing your experience! 💛 We're incredibly thrilled to hear that your journey has been life-changing and that you're so happy with our communication and support. It means a lot to know that you wouldn't change anything and that you're enjoying your third shipment. We truly appreciate your kind words!

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Holly · 1 review · Experienced 2026-07-07 ·

Thank You!

I lost 60 pounds in 10 months and I couldn't have accomplished my goal without Brello. They are reasonably priced and their product absolutely did what they said it would. The process of getting started was easy, customer service was always helpful when I had questions, and the support I found through their Facebook group kept me informed and upbeat throughout the journey. Thank you, Brello! Thank you, thank you, thank you!

Reply from Brello Health2026-07-07

Thank you so much for sharing your incredible success story! We are absolutely thrilled to hear that you've achieved your 60-pound weight loss goal with our support. It's wonderful to know that our product, pricing, and customer service made such a positive impact on your journey. We're especially happy that our Facebook group provided a supportive and uplifting community for you. We truly appreciate your kind words and are so proud to have been a part of your transformation!

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Jennifer Miller · 1 review · Experienced 2026-07-06 ·

Great customer service, quick response!

I have been very happy with my GLP1 script through the brello program. Customer service was outstanding when I needed to change my payment date. They worked with me and were very prompt in their response.

Reply from Brello Health2026-07-07

Thank you so much for sharing your experience. We're delighted to hear that you've been happy with your GLP1 script through our program. It's especially wonderful to know that our customer service team was able to assist you promptly and effectively with your payment date change. We truly appreciate your kind words and are glad to have you as part of our community.

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Julie M · 3 reviews · Experienced 2026-06-10 ·

Gave me Gastroparesis but not the good…

Gave me Gastroparesis but not the good side effects of less food noise, or feeling fuller faster, and definitely no weight loss, even when I tried to increase my water and protein and decrease my carbs amd sugars.

Reply from Brello Health2026-07-06

We are truly sorry to hear about your difficult experience and the adverse effects you've described. We understand your frustration with the lack of expected benefits. We are taking your feedback seriously as we continuously strive to improve.

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jane kelley · 2 reviews · Experienced 2026-07-05 ·

I have been with Brello off and on for almost 3 years

I have been with Brello for about 3years. There were times when I had to put them on hold due to no$$. When I do have the extra I reopen my account. They always help me get going again.

Reply from Brello Health2026-07-06

We truly appreciate you sharing your experience with us over the past three years. We are glad we could assist you in getting back on track each time you've reactivated your account.

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Victoria · 1 review · Experienced 2026-06-25 ·

Brello cannot be beat!

Brello has been awesome! I started with them for Tirzepatide because the price was great, and they even offer free shipping to my little podunk town in Alaska. When they came out with MICC, I figured I’d give it a shot (pardon the pun!) too. Same great pricing, same easy shipping, and wow—it really works! I’ve had a great experience with everything I’ve ordered from them so far. Definitely happy I found them.

Reply from Brello Health2026-07-06

Thank you so much for sharing your wonderful experience! We're absolutely thrilled to hear that you've been so happy with everything you've ordered and that our pricing and free shipping to your town have been beneficial. It's fantastic to know that both products have worked so well for you. We truly appreciate your kind words and are delighted you found us!

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Susan Hermanson · 3 reviews · Experienced 2026-07-02 ·

Brello product is my favorite so far

Brello product is my favorite so far. I lost weight and would recommend them. They also didn’t make me as sick as other products out there

Reply from Brello Health2026-07-06

Thank you so much for sharing your positive experience! We're so happy to hear that our product has been your favorite and that you've achieved your weight loss goals. It's especially wonderful to know that you've had a more comfortable experience compared to other products. We truly appreciate your recommendation!

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Brook Dale · 1 review · Experienced 2026-07-05 ·

I love Brello

I love Brello! They have helped me loss weight I was struggling to lose while being affordable. Their customer service is top notch and super helpful when i had questions. I wish I could rate this company higher!!

Reply from Brello Health2026-07-06

Thank you so much for sharing your experience! We are absolutely thrilled to hear that Brello has been instrumental in your weight loss journey and that you've found our services affordable. It's wonderful to know that our customer service team has been top-notch and helpful whenever you've had questions. We truly appreciate your kind words and are so glad to be a part of your success!

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Cherylee · 7 reviews · Experienced 2026-07-05 ·

I was not taking the ripe dosage…

I was not taking the ripe dosage however I have just changed it and should see results within the next couple of weeks. Let you know how I am doing then.

Reply from Brello Health2026-07-06

We appreciate you sharing your experience and updating us on your dosage adjustment. We look forward to hearing about your progress in the coming weeks.

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