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Education & Training

Brighterly

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104 reviews

4.4104 reviews
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About Brighterly

Data updated
Website
brighterly.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
73% (8/11)
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+16627932350[email protected]brighterly.com

About this business

Brighterly is an online math and reading platform offering live 1-on-1 classes for students in Grades 1–12.

Written by the business, not verified by us.

Is Brighterly legit?

Brighterly (brighterly.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Education & Training and its reputation is good. 84% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Parents frequently mention that the tutors are extremely patient, friendly, and engaging, helping children build strong confidence and significantly improve their academic skills across different subjects. Families deeply appreciate the well-structured lessons and the fun, interactive activities that make the overall learning process truly enjoyable for their children. Some reviewers were not happy with the language barrier, noting that tutors sometimes had rather strong accents or noticeable pronunciation issues during their teaching sessions. Some other customers also mentioned occasional scheduling difficulties, punctuality problems, or unexpected communication issues with some of the instructors.

Auto-generated from all reviews of this business. For reference only.

What people say

D
Dovey BenuSalasUnited States · 1 review · Experienced 2026-07-26 ·

Need to speaking English well.

Hello, I would like to give a brief overview of our experience with Brighterly. The tutor did not now English well and that was a big issue. She didn’t know how to pronounce the word in the math lesson. I am hopeful that the next tutor teacher would know how to pronounce words and speak English well because that a huge part of learning the material.

Reply from Brighterly2026-07-28

Hi Dovey, Thank you for taking the time to share your experience with us! We're truly sorry to hear that communication during the lesson was difficult; we completely understand why this would be concerning for you. Our Customer Care team will reach out to you to learn more about what happened and better understand your experience. We'd be happy to help find a tutor who is a better fit for your child and make sure you feel comfortable with the learning experience moving forward. We really hope we can make this right for you and your child. Best regards, Brighterly team

Busola OshidekoUnited States · 2 reviews · Experienced 2026-07-27 ·

Brighterly’s customer service and teachers are Outstanding

Brighterly’s customer service agents and teachers are absolutely amazing. They respond timely to all my requests and questions. From the very first call to every lesson, the support has been exceptional. My daughter started a year ago and thanks to the dedication and hard work of the teachers, she made Double A Honor Roll and exceeded her target for Math. They truly care and go above and beyond for each student. The results were so clear that I just registered my 7-year-old going into 1st grade today. I’ve seen the benefits firsthand and I want that same strong foundation for her too. If you want real results and a team that invests in your child, choose Brighterly. Highly recommend!

Felicia WhitelawUnited States · 1 review · Experienced 2026-07-24 ·

Tutor Czarina Relleve

I would really like to write a review for Ms. Czarina Relleve, my daughters tutor. She has been tutoring my daughter for about a month now, and I have never seen her so excited to start her next tutoring session, and she's learning what she's being taught. She's so kind and patient with her. My daughter even wanted to let her know that she's the best tutor and she likes her.

c
customerUnited States · 3 reviews · Experienced 2026-07-21 ·

My daughter love the idea of doing…

My daughter love the idea of doing ready online. However the persons you have doing it. Doesn’t speak clear English.

Reply from Brighterly2026-07-27

Hi there, Thank you for taking the time to share your feedback! We're sorry to hear that your daughter's experience didn't meet your expectations. We'd really appreciate it if you could contact our Customer Care team so we can review your experience in detail and find the best solution for your family. Your feedback is very important to us, and it helps us continue improving the learning experience we provide. WhatsApp: +1 (725) 227-8660 Text: +1 (909) 655-5569 Email: [email protected] We hope to have the opportunity to make this right. Best regards, Brighterly Team

A
Aida RamirezUnited States · 1 review · Experienced 2026-07-23 ·

I’m so happy that I found Brighterly

I’m so happy that I found Brighterly. My son’s tutor teacher Miss. Kinah has been amazing with teaching him. She is very patient and very understanding and takes her time with each lesson. My son Joshua enjoys his tutor sessions with Miss. Kinah. Joshua has learned so much in the past month, and has also showed improvements on the areas that he has been struggling with. Can’t wait to see more growth!

J
JessicaUnited States · 1 review · Experienced 2026-07-21 ·

I barely started ELA & Math for my son…

I barely started ELA & Math for my son this week. We’ve change tutors because of the schedule conflict. There’s not a lot of options on hours. It’s either early in the mornings at 2-3 am or 7-9 pm at night time. All of them have a strong accent. It is very hard to understand them myself. Overall, my son is learning. But I think it’s very time consuming to try to understand what they are saying to fully understand the concepts. I’ll try for a few more weeks before canceling. I’ve requested for a US based tutor and still have not gotten one.

Reply from Brighterly2026-07-22

Dear Jessica, Thank you for bringing this to our attention. We’re glad to hear your son is already making progress, but we completely understand how frustrating it is when schedule constraints and communication barriers slow things down. One of our support agents will reach out to you ASAP today to review your schedule preferences and hand-pick a clear, easy-to-understand tutor who fits your hours perfectly. We appreciate your patience while we get this sorted out for you! Best regards, Brighterly Team

S
Sheona WhitfieldUnited States · 1 review · Experienced 2026-07-15 ·

We loved the ela tutor… Definitely not…

We loved the ela tutor… Definitely not the math tutor an never want her again. Didn’t like her English either couldn’t understand..

Reply from Brighterly2026-07-20

Dear Sheona, Thank you so much for sharing your feedback! We are absolutely thrilled to hear that you loved your ELA tutor. We’re very sorry to hear that the math session didn't live up to the same standard due to a communication barrier. We want every lesson to be clear and comfortable for your child. Our team will reach out to you directly to arrange another complimentary math session with a different tutor from our team who will be a much better fit. We look forward to speaking with you soon! Kind Regards, Brighterly Team

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