Very nice tutor
Very nice tutor. Communicated well with me about my child.
About Brighterly
Data updated- Website
- brighterly.com
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 73% (8/11)
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About this business
Brighterly is an online math and reading platform offering live 1-on-1 classes for students in Grades 1–12.
Written by the business, not verified by us.Is Brighterly legit?
Brighterly (brighterly.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Education & Training and its reputation is good. 84% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Parents frequently mention that the tutors are extremely patient, friendly, and engaging, helping children build strong confidence and significantly improve their academic skills across different subjects. Families deeply appreciate the well-structured lessons and the fun, interactive activities that make the overall learning process truly enjoyable for their children. Some reviewers were not happy with the language barrier, noting that tutors sometimes had rather strong accents or noticeable pronunciation issues during their teaching sessions. Some other customers also mentioned occasional scheduling difficulties, punctuality problems, or unexpected communication issues with some of the instructors.
Auto-generated from all reviews of this business. For reference only.What people say
PROUD GRANDMA/BETTER READER
I'M SO HAPPY THAT I HAVE CHOOSEN BRIGHTERLY TO HELP WITH MY GRANDSON READING. HE WAS A LITTLE QUITE AT FIRST, BECAUSE THIS WAS SOMETHING NEW FOR HIM. HIS TUTOR IVAN RUFO IS THE BEST, MY GRANDSON AND HIM ARE THE BESTFRIENDS WHEN THEY SEE EACH OTHER. HE'S PATIENCE, KIND, AND HAVE GIVEN MY GRANDSON/HIS STUDENT CONFIDENT TO WANT TO READ MORE. WHEN HE FIRST STARTED HIS CLASSESS WITH IVAN, HE WANTED ME TO SIT IN ON HIS CLASS WITH HIM, BUT NOW AS SOON AS HIM AND HIS TUTOR SEES EACH OTHER, HE SAYS YOU CAN LEAVE GRANDMA WE GOT THIS. SO BIG SHOUT TOO YOU IVAN!!!!!
Tutor Mark has been an amazing teacher…
Tutor Mark has been an amazing teacher for my son. He is patient, encouraging, and explains math in a way that is easy to understand. He always makes sure my son fully understands each lesson before moving on. What I appreciate most is that after every lesson, he gives homework to reinforce what was learned, and during the next lesson, he reviews and discusses it with my son. This has really helped build my son's confidence and understanding. Because of Tutor Mark, my son and I wanted to continue learning math with Brighterly. I only wish he also taught ELA because, unfortunately, I haven't found an ELA tutor like Tutor Mark-someone who identifies a student's weakness and works on them step by step. His teaching approach is truly exceptional. We truly appreciate everything he has done and highly recommend him!
We liked the class
We liked the class, the teacher Rayan was very nice! Little bit expensive for us.
Hello
Hello , I would like to say thank you for all your time and effort you Gus have be done with my girl is was a good experience and encouragement to her to have a good success in her future in ELA, Math .
Extraordinary
The supervisor reached out to me and helped craft an affordable plan. I was eager for my daughter to have a tutor over the summer, and thanks to their support, it became possible.
great teachers
great teachers, and kept my daughter attention . she loved it and asked for more !
worst tutor ever
This tutor is giving my child hard questions and kept rushing my child to do things. His name is Ivan. He wanted to talk to me if my child was okay, and of course I said yes. But NO, she wasn't at all. She has a bad memory, and the tutor could see that. And she kept telling her "If you don't know the question just tell me" But she has shy and she wanted to prove that she knows the answer. I wish I could unsubscribe and get a different sub.
Reply from Brighterly2026-07-13
Hi Hanadi, Thank you for sharing your experience with us. We're sincerely sorry that the lesson didn't meet your expectations. We've already assigned a new tutor for your daughter, and we hope she'll enjoy a learning experience that's better suited to her needs and learning style. Our Customer Care team will also reach out to you to learn more about your experience. We'd really appreciate the opportunity to better understand what happened during the lesson so we can carefully review the situation and continue improving the quality of support we provide to every family. Best regards, Brighterly Team
I liked the experience
They are engaging
They are engaging, helpful.
My son hasn’t had a lesson all month
My son hasn’t had a lesson all month and half if last month ! It’s not fair and your payments are made on time! I would like a new tutor before my card is charged again!
Reply from Brighterly2026-07-13
Hi Chelsey, Thank you for sharing your feedback, and we're truly sorry for the experience you've had! Unfortunately, your previous tutor experienced a series of unexpected emergencies, which led to the canceled lessons. While emergencies can happen, we know this doesn't make the situation any less frustrating for you or your son. We've already arranged a new tutor for your family, and we sincerely hope the new tutor will bring back the consistency and positive learning experience your son deserves. If you have any concerns along the way, please reach out to us - we'll be here to make sure everything goes as smoothly as possible. Best regards, Brighterly Team
BEWARE OF PRICING
When I signed my daughter up I thought I was paying for a year but come to find out that the price is monthly which was disappointing because my daughter loved the tutoring and customer service is amazing and they will work with and the tutors are great also.
Staff teachers are excellent
The kid that doesn’t like math loves it…
The kid that doesn’t like math loves it now
Phenomenal program
Working hard towards reaching grade level before the new academic year begins. Grateful for the additional math support for my rising 4th grader.
Teacher Mark Shane Cinco is amazing!
I enjoy how Mark keeps my daughter engaged the entire session by giving her brain breaks and telling her to repeat the math concepts back to him. I also like how he encourages her to take notes and to look back to what she wrote when answering questions.
My experience with Brighterly is good
My experience with Brighterly is very positive. My kids love its she improved a lot. She shows excitement when there a meeting. I highly recommend this to your kids.
The teachers are excellent and the…
The teachers are excellent and the material is excellent in stimulating the student’s creativity and ability. It leaves the student wanting more
I had a very disappointing experience.
I had a very disappointing experience. Canceling the subscription is nearly impossible. Even after requesting to cancel, they continued charging my card. My teacher frequently had internet connection issues, which took time away from my lessons. That lost time was never made up. Another teacher used lesson time to pressure me into purchasing additional subscriptions instead of teaching. The missed lesson time was never compensated either. On top of that, they constantly contacted me by text, phone, and email—more than five times—which became excessive and disruptive, making it difficult to focus on my work. I would not recommend this service.
Reply from Brighterly2026-07-09
Dear Svetlana, Thank you for sharing your experience! We're truly sorry that your time with Brighterly left you feeling this way. Reading about the difficulties you faced - from the cancellation process and lesson interruptions to the amount of communication you received - is genuinely upsetting, and this is not the experience we want our families to have. We're especially concerned by your comment that lesson time was used to discuss additional subscriptions. Lessons should be focused on learning, and we'd like to better understand what happened. The same goes for the technical issues you experienced during lessons. We also understand that, after everything you've been through, receiving repeated calls, messages, and emails only added to your frustration. We're sorry for that. We understand that this experience has already been overwhelming, and the last thing we want is to add to your frustration. However, if you feel comfortable sharing the details of your case with us directly, we would truly appreciate the opportunity to review everything carefully and make sure your concerns are fully addressed. Your feedback helps us improve, and we'd be grateful for the chance to learn from your experience: WhatsApp: +1 (725) 227-8660 Text: +1 (909) 655-5569 Email: [email protected] Best regards, Brighterly Team
Great platform to help our students…
Great platform to help our students learn by engaging in lively meaningful discussions.
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