优质的安装服务
我们的技术超越了一切。无论在炎热的天气里遇到多少障碍，他都完成了工作！他值得加薪！
Reply from Brightspeed2026-08-01
Hello Danielle, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. - Richard
About Brightspeed
Data updated- Website
- brightspeed.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 273 reviews
- Replies to negative
- 95% (20/21)
Do you own Brightspeed? Claim this profile for free and start replying to reviews.
Is Brightspeed legit?
Brightspeed (brightspeed.com) has a 4.6 out of 5 rating on OK.one, based on 273 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
What people say
他们非常有礼貌并且…
他们非常有礼貌和有礼貌。他们知道如何对待顾客。
Reply from Brightspeed2026-08-01
Hello Penny, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. - Richard
技术人员出现在浇注现场……
技术人员冒着倾盆大雨赶到现场。 更换了该公司用半尺寸箱式卡车撞到的城市排水管内的纤维线。
Reply from Brightspeed2026-08-01
Hello Jon, Thank you for sharing your experience! We’re grateful for your kind words about our technicians. It’s wonderful to hear that they were able to respond and replace the damaged fiber line, even in challenging weather conditions. We truly appreciate your support and trust in Brightspeed. Feedback like yours means a great deal to our team and motivates us to continue providing reliable service when our customers need it most. Thank you for being a valued Brightspeed customer! -Joseph
推销员和安装技术人员……
销售人员和安装技术都很棒！
Reply from Brightspeed2026-08-01
Hi Andy, Thank you for taking the time to leave such wonderful feedback. We’re grateful for your support and are happy we could provide a great experience. -Ian
服务技术人员非常有礼貌
他们回答了我的所有问题并确保我理解了一切
Reply from Brightspeed2026-08-01
Hi Jesse, Thank you for taking the time to leave such wonderful feedback. We’re grateful for your support and are happy we could provide a great experience. -Ian
好的，不错，很好
Reply from Brightspeed2026-08-01
Hello Traci, Thank you for your feedback! We’re glad to hear you had a positive experience. We truly appreciate your support and thank you for choosing Brightspeed. Your kind words mean a lot to our team, and we look forward to continuing to serve you in the future. -Joseph
到目前为止，我已经获得了可靠且快速的......
到目前为止，在我使用 Brightspeed 的 4 个月内，我已经获得了可靠且快速的互联网服务。我遇到了一个问题，一名承包商正在隔壁挖掘并切断了光纤布线，Brightspeed 立即安排专人在第二天来解决该问题。第二天，有人来了，在 3 小时内修复了我的互联网（光纤在两个不同的区域被切断，所以修复起来并不容易）。希望我能继续享受良好的服务，因为我只享受了很短的一段时间，但到目前为止我印象深刻。
Reply from Brightspeed2026-08-01
Hello Chiquita, Thank you for your wonderful feedback! We're thrilled to hear you've been enjoying reliable and fast internet service. We're especially glad our team was able to respond quickly and restore your service after the fiber line was accidentally damaged. We truly appreciate your support and trust in Brightspeed, and we look forward to continuing to provide you with a great experience. Thank you for being a valued Brightspeed customer! - Wayne
佩奇太棒了
佩奇太棒了！他立即发现了问题并在 1 小时内修复了问题。他很友好而且知识渊博。
技术人员非常及时，而且…
技术人员非常及时和专业。在他离开之前，他确保一切正常。
Reply from Brightspeed2026-08-01
Hello Angela, We love hearing about experiences like yours. Thank you for your support and for trusting Brightspeed with your service needs. -Gemma
品质好
第一次拥有明亮的速度喜欢它
Reply from Brightspeed2026-08-01
Hi Shanika, Thank you for your review and for sharing your positive experience. Your feedback means a great deal to our team. -Ian
看来他们真的很关心！
我对 Brightspeed 的一个批评是，他们并不总是知道公司的另一个部门在做什么，但弥补这一点的是，与我交谈的每个人似乎都非常关心帮助我，他们确实解决了我的问题（技术，获得完整的 8 Gig 服务），并且他们成功了。 呼吸来自康卡斯特的新鲜空气。
Reply from Brightspeed2026-08-01
Hi Randy, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. -Ian
感谢您及时出现并……
感谢您及时出现并迅速恢复我的服务。瑞安技师非常棒！
Reply from Brightspeed2026-08-01
Hello Kimberly, Thank you for your review and for sharing your positive experience. Your feedback means a great deal to our team. - Wayne
10/10 经验
库珀快速高效！合作非常愉快。互联网正在正常运行！
Reply from Brightspeed2026-08-01
Hello Kaylee, Thank you for taking the time to leave such wonderful feedback. We’re grateful for your support and are happy we could provide a great experience. -Gemma
大量停电
这是我一年内第五次无法上网。我以前在其他公司从未遇到过这个问题。我很庆幸有一名军人能够很快赶到这里，但如果再次发生这种情况，我会去其他地方寻找。
Reply from Brightspeed2026-08-01
Hi Carolyn, Thank you for taking the time to share your feedback. We're sorry to hear about the repeated service interruptions and understand your frustration. We appreciate the opportunity to help and would like to look into your concerns further. Please contact us through our official Brightspeed Facebook page: https://www.facebook.com/gobrightspeed. -Elijah I.
技术提前 2 天到来
技术提前两天来了。已解决的问题和已完成的工作
Reply from Brightspeed2026-08-01
Hello Donna, We love hearing about experiences like yours. Thank you for your support and for trusting Brightspeed with your service needs. -Gemma
技术很棒
技术很棒。安装看起来很干净。零投诉
Reply from Brightspeed2026-08-01
Hi Daniel, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. -Ian
伟大的工作和专业……
从电话服务人员到现场维修线路的技术人员，自始至终都表现出出色的工作和专业的态度。 这就是我使用并转向 BrightSpeed 的原因。 谢谢中士。戴维斯·布拉德肖 美国陆军（退役）
Reply from Brightspeed2026-08-01
Hi Davis, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. -Ian
技术人员非常专业、知识渊博、高效。
技术。以赛亚非常有礼貌，知识渊博，信息丰富，高效。我不能说太多！..一切都按预期进行。我相信 Brightspeed 这就是我和我的家人一直在寻找的东西。谢谢你！
Reply from Brightspeed2026-08-01
Hi Isaac, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. -Ian
服务人员知识渊博，而且…
服务人员知识渊博而且很有礼貌。他完成了工作。他希望在到达那里之前更多地了解整个过程。不知道需要一根电线从外到内，但他做得很好。
Reply from Brightspeed2026-08-01
Hello Erin, Thank you for taking the time to share your feedback. We're grateful for your support and are pleased to hear you had a positive experience. Thank you for being a valued Brightspeed customer, and we look forward to continuing to serve you. -Gemma
从打电话报告我的停电到……
从打电话报告我的中断到修复我的中断，这真是太棒了，在过去的 25 年里，我接触过几家互联网公司，但没有一家像 Brightspeed 那样及时解决我的问题。 感谢您成为一家专注、可靠的公司
Reply from Brightspeed2026-08-01
Hi Teresa, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. -Ian