BruntWork makes it easy for companies to outsource their most important roles to a distributed workforce who can perform these tasks virtually, in any language, anywhere in the world.
Written by the business, not verified by us.
Is BruntWork legit?
BruntWork (bruntwork.co) has a 4.6 out of 5 rating on OK.one, based on 257 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and the quick response times when coordinating various projects. People truly love how exceptionally smooth the onboarding process is and how talented the assigned professionals are. Client success managers are often described as extremely supportive and always ready to help resolve issues.
Some reviewers were not happy with the initial management overhead, noting occasional delays or finding that the first candidate was not entirely suitable. However, most consumers emphasize that once everything is properly set up, the ongoing collaboration runs smoothly and efficiently.
Auto-generated from all reviews of this business. For reference only.
I’ve had a great experience with Bruntwork and remote working - my contractor has been beyond amazing and we have a really good working relationship- I would highly recommend Bruntwork as they find you the best people possible for your business and then you chose. I’ve never used the service before but highly recommend it.
Reply from BruntWork2026-06-05
We're so pleased to hear that you've had such a positive experience working with Jhona and that your contractor has become such a valuable part of your business. Building strong working relationships is exactly what we hope to achieve when matching clients with talented professionals who fit their needs and goals.
It's especially meaningful to hear this was your first experience using a service like ours and that the process exceeded your expectations. We truly appreciate your recommendation and look forward to supporting your business as it continues to grow.
The BruntWork Team
Gene has been an outstanding addition to our team. He is professional, dependable, and consistently demonstrates a positive attitude in his work. As our Virtual Assistant/Receptionist, he handles patient interactions with kindness and professionalism, helping create a welcoming experience for everyone who contacts our office.
Gene is a quick learner, communicates effectively, and is always willing to go the extra mile to ensure tasks are completed accurately and efficiently. His attention to detail, reliability, and dedication have made a significant impact on our daily operations. He takes initiative, adapts well to new challenges, and is always eager to help wherever needed.
We truly appreciate Gene's hard work and commitment to our team and would highly recommend him to anyone looking for a skilled, dedicated, and professional team member.
Reply from BruntWork2026-06-05
We're delighted to hear how much of an impact Gene has made on your team. Knowing that his professionalism, kindness with patients, attention to detail, and willingness to go the extra mile have helped create a positive experience for your office is incredibly rewarding to hear.
At BruntWork, we strive to connect businesses with talented professionals who become true extensions of their teams, and Gene sounds like a wonderful example of that. We appreciate your kind words and your recognition of his hard work and dedication.
The BruntWork Team
The BruntWork team is great to work with, very understanding about my needs and the direction I am taking my agency. The team they have assembled for me are incredible and it's not only reassuring that my clients are in good hands, it's actually fun to work with just thoughtful and talented people.
Reply from BruntWork2026-06-05
We're delighted to hear that our team has been able to support your agency's growth and understand the direction you're taking your business. Knowing that the professionals we've matched with you not only take great care of your clients but are also thoughtful, talented people you genuinely enjoy working with means a lot to us.
Building strong, long-term teams is at the heart of what we do, and we're grateful to be part of your journey. We look forward to continuing to support you as your agency grows.
The BruntWork Team
I work with Jeremiah G. my BruntWork client success manager. He is extremely professional and polite. He has made the hiring process extremely easy and has consistently found great matches to my employee criteria.
My hires have been extremely professional and reliable.
I have worked with other agencies before. But will stay with BruntWork going forward because of the streamlined process and the great relationship I have formed with Jeremiah.
Reply from BruntWork2026-05-29
We’re grateful for your continued trust and for sharing your experience with Jeremiah. It’s wonderful to hear that he has made the hiring process seamless and consistently helped you find professionals who align with your criteria and business needs. Knowing that your experience with BruntWork stands out compared to other agencies means a great deal to us, and we’re proud of the strong partnership you’ve built with Jeremiah. We look forward to supporting your team’s growth for many years to come.
The BruntWork Team
Anne has been an incredible asset to our team. She is reliable, proactive, detail-oriented, and always willing to go above and beyond to help wherever needed. Her communication is excellent, she learns quickly, and she consistently handles tasks with professionalism and care. Beyond her skills, Anne brings such a positive attitude to the team and makes day-to-day operations run so much smoother. We truly appreciate all of her hard work and highly recommend her.
Reply from BruntWork2026-05-29
We’re thrilled to hear how much of an impact Anne has made on your team. The way you described her reliability, proactive approach, attention to detail, and positive attitude reflects exactly the kind of professionals we strive to connect with our clients. It’s especially rewarding to know she has helped make your day-to-day operations smoother while bringing both professionalism and care to her work. We truly appreciate your kind words and will be sure to share them with Anne.
The BruntWork Team
I am new to Bruntwork so far so good Hilda M is great and seems that she will be there always to help in whatever she can.
Reply from BruntWork2026-06-05
We're so glad to hear that your experience with BruntWork is off to a positive start. It's wonderful to know that Hilda has already made such a strong impression and that her support has helped you feel confident moving forward.
Providing responsive guidance and building lasting partnerships are important to us, and we're happy that you're experiencing that firsthand. We look forward to supporting you and your business as you continue your journey with BruntWork.
The BruntWork Team
Highly recommend Bruntwork for finding solid offshore accountants
I’ve had a very positive experience with BruntWork. The process was smooth, professional, and well-organized, and I’ve been very happy with the support I’ve received.
In particular, Rika Coronado has been a great addition to my business. She is reliable, responsive, and professional, and she has quickly become a valuable part of my workflow. I appreciate her attention to detail and her willingness to help wherever needed.
Overall, I’m very pleased with my experience with BruntWork and would recommend them to other businesses looking for dependable remote support.
Reply from BruntWork2026-06-05
We're so glad to hear that the process was smooth and well-organised for your business. It's especially wonderful to hear that Rika has become such a valuable part of your workflow through her reliability, responsiveness, and attention to detail.
Helping businesses connect with talented professionals who can make a real impact is at the heart of what we do, and we're grateful for the trust you've placed in both Rika and the BruntWork team. We appreciate your recommendation and look forward to supporting your continued growth.
The BruntWork Team
Great company to work with. We have been very please with responsiveness, quality of work and organization!
Reply from BruntWork2026-06-05
We're delighted to hear that you've been pleased with our responsiveness, quality of work, and organization. Those are areas our team works hard to deliver consistently, and it's rewarding to know they've made a positive impact on your experience.
Supporting businesses with reliable talent and attentive service is at the heart of what we do. We truly appreciate your trust in BruntWork and look forward to continuing to support your growth.
The BruntWork Team
We at Herschel have had a wonderful experience working with Erica at BruntWork. The onboarding process was extremely smooth and professional. Erica has been a huge help in assisting with various tasks from customer support, social engagement and seeding out gifted orders. The BruntWork team has been supportive of our needs and are very responsive and timely. I highly recommend them for any company that requires remote assistance.
Reply from BruntWork2026-05-29
We’re delighted to hear that Erica has been such a valuable part of your team at Herschel. From customer support and social engagement to managing gifted orders, it’s wonderful to know her contributions, along with a smooth onboarding experience, have helped support your business goals. Providing responsive support and matching clients with talented professionals who feel like a true extension of the team is exactly what we strive for. We sincerely appreciate your recommendation and look forward to supporting your continued growth.
The BruntWork Team
Happy to always to be able to connect with team and have all my needs taken care of. The founders and customer success team are very genuine. They are attentive, pay attention to my company’s needs. In fact, they were referred to me through another associate of mine. Highly recommend them to anybody who is in need
Reply from BruntWork2026-05-29
We’re grateful for your trust and for sharing such kind words about the BruntWork team. It means a lot to hear that our founders and Customer Success team have been attentive to your company’s needs and that you always feel supported when you reach out. The fact that you came to us through a referral makes this especially meaningful, and we’re glad we’ve been able to deliver the level of service your associate recommended. We look forward to continuing to support your growth with dedicated people who genuinely care about your success.
The BruntWork Team
Marvin is a pleasure to work alongside. He is professional and quick to respond.
Reply from BruntWork2026-05-29
We’re delighted to hear that Marvin has made such a positive impression. Being professional, responsive, and easy to work with are qualities we value highly, and it’s wonderful to know that has been your experience. We’ll be sure to pass along your kind words to Marvin, and we appreciate the opportunity to support your business.
The BruntWork Team
Worked with Chloe, who was incredible. She supported my business in social media and was organized, reliable and easy to work with throughout the process. Will be back again.
Reply from BruntWork2026-05-29
We’re so pleased to hear that Chloe was able to support your business and make a positive impact on your social media efforts. Being organised, reliable, and easy to work with are qualities we look for in every team member, so it’s wonderful to see those strengths reflected in your experience. We’ll be sure to share your kind words with Chloe, and we look forward to working with you again when the time comes.
The BruntWork Team
The initial conversation was good; everything that followed was very, very, very poor. Missed by a country mile, and the follow-up was a shambles.
Reply from BruntWork2026-05-27
Hi Darren,
Thank you for taking the time to give this feedback. We’re really sorry to hear that your experience after the initial conversation fell so far short of expectations. What you’ve described is not the standard we hold ourselves to, especially when it comes to communication and follow-up.
We are currently reviewing the process as it stands to better understand where the gaps occurred and where we need to improve going forward.
Our Head of Sales has also reached out to you personally to better understand the shortcomings in the process and hear directly from your side where we could have delivered a better experience.
Thank you again for the honest feedback.
We are a new Real Estate Company who needed assistance in marketing & Administration.
We reached out to BruntWork and thanks to Hilda who was nothing short of fantastic we found a suitable employee in no time. Thanks Hilda !
Reply from BruntWork2026-05-27
We’re so happy to hear that Hilda was able to support your new real estate company during such an important stage of growth. Finding the right person quickly for marketing and administrative support can make a huge difference, and we’re glad the process felt smooth and helpful for your team. We’ll be sure to share your kind words with Hilda, who truly cares about creating strong client and staff matches that last. Wishing your business continued success as you grow.
The BruntWork Team
I’m updating my review because Bruntwork did ultimately step in and take care of the issues we were having.
The process started off well, and the staff member we worked with was very good. Bruntwork also seems strong on the recruiting side, which was one of the positives of the experience.
There were some communication and account support issues along the way that made the process more frustrating than it needed to be. At times, it was difficult to get timely responses or clear follow-through, especially once questions and concerns came up.
That said, they did eventually address the situation, and I appreciate them making it right. Overall, I’d say Bruntwork is strong at recruiting and finding good talent, but the account support experience could be more consistent. Four stars.
Reply from BruntWork2026-05-27
We appreciate you taking the time to share this and for giving BruntWork the opportunity to address the issues you encountered. It’s great to hear that our recruiting process and the quality of talent stood out positively, especially since finding the right long-term fit is something our team works hard to deliver. We also understand your concerns around communication and account support consistency, and improving responsiveness and follow-through is an area we’ve continued strengthening internally. We’re grateful you stayed with the process, and we’ll continue working to provide both great talent and a smoother support experience moving forward.
The BruntWork Team
We’ve had a really great experience working with BruntWork. We hired two remote marketing managers and an accountant through them, and all three have been absolutely fantastic.
The hiring process was smooth, communication has been great, and the quality of talent they’ve connected us with has exceeded our expectations. Our team members are professional, reliable, proactive, and truly feel like an extension of our in-house team.
Highly recommend BruntWork for anyone looking to grow their business with strong remote talent.
Reply from BruntWork2026-05-22
We’re really happy to hear your experience with BruntWork has been such a positive one. Knowing that your two marketing managers and accountant have become trusted extensions of your in-house team means a lot to us, especially since strong client and talent matching is something we put a great deal of care into. We appreciate your kind words about the smooth hiring process and communication, and we’re grateful to support your business as it continues to grow.
The BruntWork Team
Bruntwork helped me upgrade my staff to the next level. The process was simple and the employee has exceeded our expectations. Would highly recommend.
Reply from BruntWork2026-05-22
We’re so glad to hear the process felt simple and that your new team member has exceeded expectations. Helping businesses level up with reliable, high-quality remote talent is exactly what we strive for, and it’s rewarding to know the partnership has made a real impact for your team. We truly appreciate the recommendation and look forward to continuing to support your growth.
The BruntWork Team
We hired multiple people through BruntWork. The first was an overpromise and underdeliver situation and I can't fault them too much for that one. The second was a developer, and we still chose someone who was 2x the cost of the competition on their platform. We gave ample opportunity, worked with them for months, and even at the end they couldn't explain what we did for work. So no wonder nothing was getting built in a timely manner.
On top of that, I noticed we were getting billed a perfect 9 hours every single day instead of 8. Then the cherry on top, the straw that broke the camel's back, was 3 sick days within 2 weeks where he asked for the days off, yet his timesheet still showed 9 hours worked on each of those days.
We let him go promptly after that. Everything was documented. I had even given him 2 weeks prior to that specifically to learn what our company does so he could build more effectively. When I finally had a meeting with BruntWork and showed them the full proof, date and timestamped emails and Slack messages, they told me I was more generous than they would have asked me to be. They also told me I would be reimbursed for all of the hours that were lied about.
Instead, I have paid in full. No refund. No response. Nothing.
To say I'm frustrated is a gross understatement. I will never work with this company again, and I would never refer anyone to them.
Reply from BruntWork2026-03-11
Hi David,
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating this situation has been.
We take concerns like this very seriously. Following your previous discussions with our team, the billing issue relating to the disputed hours has now been reviewed and corrected on our side, including the reimbursement that was discussed.
We have been trying to get in touch with you to confirm the details and ensure the matter is fully resolved, but we have not yet been able to reach you. Please feel free to contact us directly at your convenience so we can make sure everything has been properly addressed and answer any remaining issues you may have.
Our goal is always to support our clients effectively, and we would like an opportunity to make things right and rebuild your confidence in working with us.
We appreciate you bringing this to our attention and hope to resolve this with you as soon as possible.
Kind regards,
BruntWork Team
Great Experience!
Eloiza is a true pleasure to work with. She is attentive, asks thoughtful questions, and is always polite. We feel confident that we can continue to rely on her. We also appreciate the check-ins from Bruntwork to ensure we’re maintaining a positive overall experience.
Reply from BruntWork2026-02-13
We’re so glad Eloiza has been such a thoughtful and reliable partner for your team. Her attentiveness and the way she asks meaningful questions are exactly the qualities we look for when matching talent with clients. It’s also great to hear that our regular check-ins have helped maintain a positive experience, and that ongoing support is something we care deeply about. We truly appreciate the partnership and look forward to continuing to grow with you.
The BruntWork Team
Shout out to Grace Payuran! She is very nice and professional while handling escalated customers and more often than not is able to fully handle any situation that is thrown her way. Very fun and easy to work with!
Reply from BruntWork2026-02-09
We really appreciate you sharing this—Grace will be so happy to know her calm approach with escalated customers and her upbeat energy are making a difference for your team. Supporting clients with reliable, people-first service is something we care about deeply, and it’s great to see that reflected in your experience with her. We’re glad to have her contributing to your success.
The BruntWork Team
Wing Assistant
Remote Leverage
micro1
Onlinejobs.ph
Remote
evirtualassistants.com
Somewhere
VirtualStaff.ph