Budget Mailboxes (budgetmailboxes.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
J
Jennifer · 3 reviews · Verified · Experienced 2023-08-08 ·
★★★★★
Fantastic experience
Fantastic experience! From the information on the website to the customer service rep who was very friendly and answered all of my questions to the easy ordering process to delivery and easy install instructions (for those who have some level of handyman skills) - also a call prior to delivery to confirm details and a call after delivery to check on us - every step of the way I felt supported in being in charge of something new for our HOA. It is an experience rare from a large company today. I really appreciated it so much. Thanks to everyone at Budget Mailboxes!!
Reply from Budget Mailboxes2023-08-28
Thank you for your fantastic review, Jennifer! We are thrilled to hear about your positive experience with our service, from browsing our website to delivery and installation. We take pride in offering top-notch service and support to our customers, and your feedback reassures us that we are on the right track. We truly appreciate your kind words and your support. Thank you for choosing Budget Mailboxes, we look forward to serving you again in the future.
Budget Mailboxes Support | 866.707.0008 | [email protected]
A
AB · 2 reviews · Verified · Experienced 2023-08-02 ·
★★★★★
Customer Service was great
I ordered the wrong color and the customer service representative was very responsive and kept in touch over the weekend to help me with returning and ordering the new one. Fast delivery and the mailbox is very nice quality.
Reply from Budget Mailboxes2023-08-25
As a small team, we love hearing feedback like this! We passed the message along to Cindy, and we thank you for your review!
Budget Mailboxes Support | 866.707.0008 | [email protected]
Very pleased with how I was handled, they actually split my shipment to accommodate my tight schedule. Good customer service good insight certainly on my list in future purchases.
Reply from Budget Mailboxes2023-08-25
We greatly appreciate you sharing your experience, Steve! We will make sure to pass along your feedback to our team so we can continue to offer our best service to all of our customers. Thank you!
Budget Mailboxes Support | 866.707.0008 | [email protected]
J
Jim · 1 review · Verified · Experienced 2023-08-01 ·
★★★★★
Great mailbox
Great mailbox. Once installed very solid. Would give it a 5 if I wasn’t missing a screw for the front plate.
Reply from Budget Mailboxes2023-08-23
Thanks for your review, Jim! Our sincere apologies about the missing hardware. We've emailed you just in case you would like us to work on sending that out. We work closely with our vendors to make sure our customers have everything they need, and if something's ever missed, we're more than happy to assist!
Budget Mailboxes Support | 866.707.0008 | [email protected]
Awesome group to order from, always willing to help with my orders and make sure everything is done right.
Reply from Budget Mailboxes2023-08-23
We love hearing about experiences like this, and we'll continue to strive for high-quality service for all of out customers. Thank you for your review, Pam!
Budget Mailboxes Support | 866.707.0008 | [email protected]
Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it before the end of the week). The post came in a long, thin, box. I bought a new mailbox Saturday morning, assembled (simple) everything by myself, and mailbox and post were vertical and secured in ~75 minutes. I like the additional decorative attachments beyond the simple cross bars. Quite happy with the post and final result.
Reply from Budget Mailboxes2023-08-24
We love hearing a good mailbox success story, thank you for sharing your review with us! We hope you enjoy your new mailbox post for many years to come!
Budget Mailboxes Support | 866.707.0008 | [email protected]
Thank you for your review! We know some items have longer lead times than others, so we strive to provide the most updated information from our vendors that we possibly can, and we appreciate you sharing your feedback, Salvatore!
Budget Mailboxes Support | 866.707.0008 | [email protected]
The mailbox arrived as expected. It looks great and we get loads of compliments on the new addition to our driveway landscaping.
Reply from Budget Mailboxes2023-08-23
We are so glad you are happy with your new Whitehall mailbox, thank you for sharing your review with us, April!
Budget Mailboxes Support | 866.707.0008 | [email protected]
L
Laura Kelly · 1 review · Verified · Experienced 2023-07-10 ·
★★★★★
The staff was courteous on the phone…
The staff was courteous on the phone ordered me the correct mailbox and it came in a timely manner.
Reply from Budget Mailboxes2023-08-21
Thank you for sharing your experience with us, Laura!
Budget Mailboxes Support | 866.707.0008 | [email protected]
Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything arrived and was undamaged. Installation instructions were easy but you didn't even need them because it was just 4 bolts.
Reply from Budget Mailboxes2023-08-21
Thank you so much for your detailed review, Joel! We love hearing from our customers and we will continue to strive for high quality service. We hope you keep us in mind for any future mailbox needs!
Budget Mailboxes Support | 866.707.0008 | [email protected]
We needed to replace our mailbox after having ours ran over. This was almost identical to the one we had and all of our neighbors'. The first one I found similar to ours was over $600. This one saved us a couple hundred dollars and looks just as good! Highly recommend!
Reply from Budget Mailboxes2023-08-18
We take pride in offering quality products at affordable prices, and we are so glad we could provide a mailbox to suit your needs! Thank you for your review!
Budget Mailboxes Support | 866.707.0008 | [email protected]
M
Michael · 5 reviews · Verified · Experienced 2023-07-25 ·
★★★★★
Great quality very attractive mailbox
Reply from Budget Mailboxes2023-08-17
We're so glad you are pleased with your new Whitehall mailbox! Thank you for your review, Michael!
Budget Mailboxes Support | 866.707.0008 | [email protected]
When I go to websites, I hope but don’t expect that companies and their products will perform as well as the marketing hype suggests. In this rare case Budget Mailboxes did it!!!
Product exactly as advertised. Shipping and delivery as promised. A pleasure. Thanks
Reply from Budget Mailboxes2023-08-04
We love hearing that you are satisfied with your new purchase just as much as we love providing the best experience possible for our customers! Thank you for your review, Jeff!
Budget Mailboxes Support | 866.707.0008 | [email protected]
Product was delivered on time and in tact and also a quality product. We classed up the neighborhood.
Reply from Budget Mailboxes2023-08-03
We are glad to hear you are satisfied with your new mailbox! Thank you for writing us a review, Philip.
Budget Mailboxes Support | 866.707.0008 | [email protected]
