Budget Mailboxes (budgetmailboxes.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
Very good customer service and follow up. Called me back and assisted in escalating delivery timeline
We take pride in providing quality customer service, and we greatly appreciate your feedback and kind words! Budget Mailboxes Support | 866.707.0008 | [email protected]
Great customer service when is needed, easy access to your website and understandable, quick steps to purchase your products.
Thank you so much for sharing your kind words, Valerie! Budget Mailboxes Support | 866.707.0008 | [email protected]
I did not receive mountain hardware and sent an email and left a voicemail over a week ago with no response. I originally left a one star review and was immediately called by the company. they actually had responded to my email and I just had not seen the response. They are helping me remedy the situation and I am changing this to a 5 star review.
We are very grateful for the chance to support you! We love hearing feedback from our customers and we will do our best to use it to improve. Thank you for sharing your experience, Allison! Budget Mailboxes Support | 866.707.0008 | [email protected]
I love my mailbox! It was packaged beautifully with no issues. It was shipped fast to! Thank you!
We are glad to hear you love your new Whitehall mailbox, thank you for your review, Darla! Budget Mailboxes Support | 866.707.0008 | [email protected]
Delivered promptly and communicated well. Readily available to assist us by phone. Friendly and knowledgeable.
Thank you for sharing your experience and kind words. We hope you enjoy your purchase! Budget Mailboxes Support | 866.707.0008 | [email protected]
The mailbox is made of quality materials and looks great. It was easy to assemble and the neighbors commented on how nice is looks. It really stands out in a world of boring mailboxes.
Brian, we're delighted to hear that you love your new Whitehall mailbox! Thanks for sharing your review! Budget Mailboxes Support | 866.707.0008 | [email protected]
Finest materials. Sturdy well made. If one part is broken can replace that part only. Personalized. Extra large magnetic closing. Love it. Better made than the one it is replacing. Wish you had install service. Love it!
We are so glad to hear you are pleased with your new Whitehall mailbox! While our installation service is for Commercial Mailbox units only, we greatly appreciate your kind words and detailed feedback. Thank you for your review, Carlene! Budget Mailboxes Support | 866.707.0008 | [email protected]
It was a quick email when we ordered a new mailbox(personalized). Process was simple and I received and email right away with what I purchased. The mailbox came when they said it would. Great quality.
We always prioritize a positive customer experience, and we love hearing your feedback! Thank you for your review! Budget Mailboxes Support | 866.707.0008 | [email protected]
Easy to order, high quality, fairly quick shipping
Thank you for leaving us a review, Allison! Budget Mailboxes Support | 866.707.0008 | [email protected]
Thank you for sharing your review, Dwight! Budget Mailboxes Support | 866.707.0008 | [email protected]
Wes of support services was very helpful and very responsive . Product was delivered in a reasonable amount of time
Thank you so much for your kind words, Darya! We made sure to relay the feedback to Wes, and we hope you enjoy your new mailbox! Budget Mailboxes Support | 866.707.0008 | [email protected]
It is a great and very solid mailbox. My parents are very happy about it. My dad was so concerned about someone stealing his mail but this locked and super solid mailbox prevents that. It was easy to install.
We love that you are satisfied with your new MailBoss mailbox! Thank you for sharing, Roy! Budget Mailboxes Support | 866.707.0008 | [email protected]
Thank you for bringing this to our attention! We appreciate your business and sincerely apologize for the inconvenience caused by the item not fitting properly. We understand how frustrating it can be to receive an item that doesn't meet your expectations. Rest assured, we are here to assist you. We have reached out to you via email to get started with the return process, and we look forward to supporting you. Budget Mailboxes Support | 866.707.0008 | [email protected]
Item arrived in great shape and looks terrific installed!
Thank you for your kind words about your new Whitehall mailbox, Justin! We strive to offer quality products that will keep looking great for years to come. Budget Mailboxes Support | 866.707.0008 | [email protected]
EVERYTHING WAS GOOD...FOLLOW UP ON ORDER WAS OUSTANDING
Thank you for your feedback, Ron! We're delighted to hear that everything went smoothly, and we pride ourselves on providing outstanding service to our customers. Budget Mailboxes Support | 866.707.0008 | [email protected]
Thank you so much for sharing your review, Tom! Budget Mailboxes Support | 866.707.0008 | [email protected]
I ordered the mailbox and post separately, because I needed a green mailbox and a white post to comply with our Home Association. However, I was sent a green mailbox and post and had to return the post in order to receive the correct post.
We love hearing your valuable feedback, and apologize for any inconvenience caused by the incorrect color being sent. It has been a pleasure supporting you through the resolution process, and we thank you for sharing your experience! Budget Mailboxes Support | 866.707.0008 | [email protected]
Great customer service, informed me of incompatible products, quick shipping, products matched images
Thank you so much for leaving a review for us, T! Budget Mailboxes Support | 866.707.0008 | [email protected]
Great customer service. They helped a lot when I needed to exchange the product.
Thank you for sharing your experience with our team! It is our pleasure to provide quality service and we appreciate your feedback and support. Budget Mailboxes Support | 866.707.0008 | [email protected]
I appreciate being able to call in and place my order. The customer service is friendly and helpful. This last order took longer than expected but at least they finally arrived.
We're very proud of our live support team we're pleased to hear that we provided friendly and helpful assistance. We apologize for the delay you experienced with your most recent order, and we appreciate your patience and understanding. Budget Mailboxes Support | 866.707.0008 | [email protected]
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