California Casualty Auto and Home Insurance (calcas.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 84% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
Two years ago I had several auto claims and most companies would have canceled me. However due to me being with Calcas for a long time they choose to simply raise my rates. I appreciate this and will gladly pay these high rates for another year.
Dont get hit by these guys they wont pay you what your owed either bc they dont have enough money or are just to cheap ive had been interactions with geico or triple aaa and ive never have them tell me that they cant authorize a payment and They will just keep calling me every month Excuse me what I didnt cause this accident and my perfectly great car is now totaled and my niece was with me after losing her mother and brother and my son her cousin were hit and the emotional trauma is still effecting both of us and they actually said so thats the lowest ??? Like really wow after everything i just told thats the only thing he heard and he refuses to settle Shawn .... As if our grief wasent bad enough now my vehicle is totaled. Both my niece and I are experiencing distress, pain and suffering, humiliation, sleep loss, anxiety, ptsd, depression And that bc we are already going through all this the accident was more traumatic for us than it would be for others. They offered us nothing they bearly covered my vehicle and now they want to refuse to pay anything they will just keep calling till I agree to their number which is a nuisance offer not an appropriate settlement
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Your dedication to easy, reliable service is outstanding. I appreciate your ability to be ready when I need your care.
Knowledgeable, friendly, professional customer service.
All the customer service reps are easier work with very knowledgeable and always help.
Quick to the point professional
Whenever talking with someone at California Casualty they are always professional and willing to help. We once had a fire close bye and California Casualty called to ask if we needed anything?
Customer service is always excellent- very caring and always a wonderful outcome. The insurance coverage and cost is reasonable.
Rates have increased but are still reasonable.
Always responsive to any questions. Automobile rates seems a bit high, but understand they are, for me, due to my daily 76 mile round trip work commute which should go down when I retire in June 2027.
Have loved CA Casualty for near 40 years. The service has been consistently excellent by way of wonderfully mannered, well-spoken service representatives, who are super efficient and helpful.
Very responsive and helpful customer service.
California Casualty has consistently been easy to work with. Their customer service is quick, responsive, and helpful. When I had claims, they paid them promptly and hassle-free. When many of my neighbors were getting dropped by their homeowners’ insurance because of fire risk, California Casualty stuck with me, earning my lifelong loyalty.
Having a company who listens to your issues and is really helpful.
I have been with this insurance for many years.Both auto and home. They have been very reliable and their service is excellent.
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