California Casualty Auto and Home Insurance

California Casualty provides excellent…

California Casualty provides excellent customer service.

Good coverage and fair prices

Good coverage and fair prices - California Casualty lucked out as well, can't even remember how long it has been since we've made a claim.

Women make claims too, stop sexist service.

Women make insurance claims too. Dealing with a catalytic converter theft claim. My claims representative refuses to email me (the woman who submitted the claim) and insists on contacting my husband. The rep has been repeatedly, asked both by myself and my spouse to contact me, but he refuses..women make claims too and deserve equal service. He also treated my mechanic (also a woman) rudely. I have been with CalCas for 25 years. Do better CalCas, get some equity training for your Reps. Sexism is not cool.

Last year

Last year, my van has a flat tire so I called for a towing service from your company. I got a quick response and the issue was resolved quickly.

Absolutely zero problems

Absolutely zero problems, rates are reasonable - any time I have called with questions I am treated with respect, all my questions answered - I feel 100% safe and protected with Calif Casualty

Best Insurance company every!!!

I have had California Casualty for 30 years and have had nothing but great experiences. Sadly, I can no longer use you for my homeowners insurance because I live in a modular home built before 1976.

California Casualty an Insurance you can Depend On

I have found California Casualty to be very expedient and reliable in following through with processing your auto claims . Also, allowing you to use body shops that you know have a great reputation for great reliable work.

Great insurance insights!

I've been very happy with CalCas insurance. I've been a customer for over 15+ years. The employees are honest, hard working, and help to save you money with premiums/and other concerns.

Generally easy to communicate with

Generally easy to communicate with. No problems to rate the claims process yet but so far so good.

confidence

My longest experience with California Casualty insurance has been always a smooth and reliable process in my thirty and something years that I’ve been a loyal customer I haven’t had any issues or complaints my only concern is the yearly increase of my premiums letting me to consider to stop driving

When a need arises

When a need arises, it is taken care of.

CC never fails to provide prompt

CC never fails to provide prompt , polite , comprehensive, and professional service. I highly recommend them to friends and neighbors who ask me about my insurance carrier.

I have been with Cal

I have been with Cal. Casualty for quite a few years now. They are just great folks to deal with and will help you get what you need in both auto and home insurance. Anytime I have had question one call is all it takes, they have trained there employee's well.

Saved me money on my auto policy…

I noticed that my auto insurance premium had increased substancially compared to that of the previous year. I realize that this situation is industry wide and didn't really expect your very helpful customer service agent to be able to do much. To my surprise, she was able to reduce my premium substancially. I even received a refund for a portion of this year's premium. I wish I could remember her name, but I unfortunately cannot. I have contacted California Casualty customer service in the past, and on each occasion received excellent service. In an age where poor customer service seems to be norm, California Casualty really shines. Please keep up the high standard.

Gratitude

I just turned 80 and have been with California casualty for over 40 years. Claims for my auto and household have been handled with immediacy and resolutely. Customer service representatives are always personable, professional, patient, and knowledgeable. I’m grateful to California casualty for covering me and for having representatives who have always served me and represent the organization so well.

California Casualty is the best!!

Calling my insurance company with confidence and knowing it’s going to get done right, the first time. You have treated me well for 30 years.

Comments on CC rating.

I always get great results whenever I call. Agents are super helpful, friendly and get things done expeditiously. I needed a document faxed and it was done on the spot. Thank you California Casualty!!

Great experience

Got a quote and again it was very expensive

I often receive emails to obtain a quote as I work in public service (rescue). I've called this company for a quote several times over the years and with no accidents, no expensive cars, no tickets, or other liability issues, they are always more expensive than other companies. I'm not expecting to pay little to nothing for insurance, but I'm trying to figure out how they are higher than the other insurance companies and still in business.

Our homeowner claim experience with Cal Cas...

Our home owners insurance claim rep Tracy Leach was professional, responsive, and easy to work with throughout the process. Tracy communicated clearly with us and with our general contractor. She helped keep everything moving smoothly, and our claim was handled efficiently. Tracy's attention to detail and follow-through made a stressful situation much easier to navigate. We’re very grateful for the care and support we received!