Website wasn’t accurate then ordering
Website wasn’t accurate then ordering, but then they fixed it fast. Been using 2 weeks, not sure if I see difference yet. Too early to tell
CALECIM®️ is a scientist-formulated range of skin and hair care products that is powered by its patented and proprietary active ingredient, PTT-6®️. PTT-6®️ is a complex mix of growth factors and exosomes derived from ethically sourced stem cells. It triggers profound changes on skin and hair through cell-to-cell messaging. The result is optimized skin and scalp health.
Written by the business, not verified by us.CALECIM® Professional (calecimprofessional.com) has a 3.6 out of 5 rating on OK.one, based on 446 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of these items, noting fast absorption, elegant packaging, and genuinely noticeable improvements in overall skin texture. People love how these advanced formulas help smooth fine lines and leave the face feeling completely refreshed, silky, and radiant. Consumers also appreciate the user experience, highlighting how easy the products are to apply for daily skincare routines. Some reviewers were not happy with the high prices, mentioning that the small amounts provided make ongoing regular use very costly. Additionally, a small portion of people felt dissatisfied with customer support responsiveness and experienced frustrating logistics or shipping issues during delivery.
Auto-generated from all reviews of this business. For reference only.Website wasn’t accurate then ordering, but then they fixed it fast. Been using 2 weeks, not sure if I see difference yet. Too early to tell
This is not hydrating enough for my skin, so considering the price, it's definitely a "no go".
Hi Shea, The Multi-Action cream is a treatment cream and if your skin is dry to be worn below your current moisturizer. We are sorry that it didn’t seem hydrating enough. We will do better in communicating this in the future.
Can only buy the calcim products on ebay, from the Nederlands and missing all the nice testers. First buy would love to try.
i emailed for instructions on using, and had no response.
Hi Sonia, we have looked at our records and our customer service representative has replied to your email about the instructions of how to use Advanced Hair System which was sent on 28th July on the same day. Could you please kindly check your inbox again as we would be happy to resend the instructions once again.
sorry to have to write this, but I could not get past the smell and only used it one tiime
Hi Laura Thank you for trying our product. The multi action cream is fragrance free and has very high concentration of organically derived PTT-6. Because of the organic nature of our active ingredient some batches smell stronger than others. There is another product the restorative hydration cream that smells better.
The serum is very good but shipping took too long.
Just recently start to use some products , so far so good, definitely need more time for final opinion
I'm updating my ratings as company reached out and solved my concern. Unfortunately, I did not see any significant improvement with the hair serum as others have. I chose the serum after watching several photos and video reviews with impressive results, but this product was not for me. I got the auto-replenish which requires you to complete a minimum of three delivery cycles to be able to cancel or pause your subscription. I requested my subscription to be cancelled because I had not seen any changes. The company reached out to me and diligently cancelled my subscription for my last delivery, so I appreciate their working with me to solve my concern.
Hi Mary, thank you for your review and apologies for the inconvenience caused. We have reviewed your request and seems that you have requested to cancel your order after the products were already shipped out which is unfortunately not possible as delivery has been already initiated. Our team has informed that you can cancel upcoming subscriptions orders if you would like to, unfortunately didn't receive any reply. Though, we are more than happy to cancel your upcoming subscription orders as well.
Allow customers to buy the Calecim serum online. Why force us to go through doctors who double the price. Many of us don’t even have aesthetics doctors.
Product did not work for me. I used it for 6 months as per instructions but my dark spots did not lighten.
Hi Claire, We are sorry our pigment product did not work for you. Hyper pigmentation is a very tricky one to treat and gets increasingly difficult especially if skin has gone through multiple treatments before as it has become very sensitized. Please contact us if you would like to try another product.
It's a little too early to determine how much a difference this product is making on my skin but thus far my comment is that it smells horrible. ADDENDUM: This group of reviews is confusing because it mixes up skin and hair products. If Trustpilot wishes to get a meaningful review of these products then it is important to have separarte revies for separate products. My review is written for the skin serum. But some of these reviews posted are for the hair system product. I also have the hair product and thus far I am quite pleased. But once again, the skin serum smells awful, which discourages me from using it twice a day as recommended.
Hi Paulette, Our Serum is not fragranced and the formulation is highly concentrated with stem cell exosomes and growth factors which explains the smell. We are not able to fragrance it as it is used in clinics on post procedure skin. We are pleased that the hair product works for you ! It has a similar smell to the Serum but perhaps not noticeable as you use it on your scalp. Our team will reach out to you via email.
Do not use if you have skin cancer or precancerous spots! I did and it very quickly tuned to full blown skin cancer which needed expensive and difficult surgery. There was no warning on the website against using the product with such a condition. I contacted customer service to ask them to be clear about this to others, but wasn't sure they would do it. So wanted to write a review in hopes it might help others
Dear drey We are so sorry to hear about your skin cancer. Our products undergo strict safety testing and are approved by regulators for cosmetic use. *We are not aware of a single claim similar to yours and there is no indication or evidence that our products have the effects that you claim.* Moreover, our packaging clearly states that our products should be used topically on healthy skin and that the advice of your physician should be obtained otherwise and in the event of any adverse event. Nevertheless we take your comments seriously and will be amending our messaging where necessary. Thank you nevertheless for your note, we want to fully investigate, please contact us (again) under [email protected]. We hope you are making a full and swift recovery.
Ollie has been really helpful at dealing with my issues and although I’m still waiting for hopeful positive results from the hair system and feeling frustrated about it, with his understanding and guidance I am happy to continue for another 6 weeks and I feel a lot better knowing there’s an actual person who I can communicate with.
I’m all in trying out this product! It’s a bit early to give a real review. I am very hopeful!
Completed the first course and noticed positive results, have now ordered the follow on course, so will see in another 3 months if the progress has continued. Expensive, but so far so good.
I purchased a couple of starter kits, and was able to consistently use nearly all of their products for the past 6 weeks. I did purchase the Pro Serum but have not yet used it in order to better assess the other products first. My combination skin is in fairly good condition, I am mid 40s. I do have larger pores on T-zone, small hyperpigmentation spots and some tiny broken capillaries on nose and cheeks. I do not have major wrinkles but do have a tiny bit of sagging. Multi-Action Cream is excellent and does provide same-day firming results. After using it for 6 weeks, day and evening, I do see my face having a noticeable increased tone. I am very pleased. The cream provides plenty of hydration and emollience - it is now my only moisturizer during the day. I carefully use it under eyes and helps to tone that area too, which I am elated about. Yes, I'd recommend it to a friend. Pro Pigment Solution - I do have a handful of new tiny sun spots on cheeks and nose. I apply this serum directly to clean damp skin as hyperpigmentation is my number one priority to correct. Frankly, I have not seen this product to be effective to correct or diminish my spots. I will continue to use as it has only been 1.5 months, and see what improvements might be achieved after 3-4 months of use. While it has worked for many, I hear, I would not recommend it strongly. Recovery Night Complex - this I realized works best when layered on top of all Calecim regimen. At first, I layered it directly onto clean skin thinking that I did not want to waste the highest concentration of factors (besides the professional serum), but heard in an interview with Calecim to use it to "seal in" the rest. Wow, that made a difference. This product is very helpful in any irritation from tretinoin. It has helped me improve the quality of my neck skin. Yes, would recommend for a few times per week. Restorative Hydration Cream - I enjoy this lighter product, especially in the under-eye area. That said, the MAC provides enough hydration for me although too emollient for warmer days. So, I may use this hydration cream during warm weather. Professional Serum - I am waiting for a peel or professional exfoliation (I do not do surgical procedures) to use it. Perhaps, I will use it once all of the other products get me to a new plateau.
The product presentation is excellent, and the delivery was very prompt. I have given 4 stars rather than 5 because I don’t think the guidance that comes with the product is enough and I had to refer to YouTube videos to get a better idea of what to do. I have found it tricky removing the lid from the small bottles of serum, however, once under way I have found the serum easy to apply with no smell at all. I have just completed the first 6 weeks of application and I can see a real difference in hair growth and thickness but I will still do the twice weekly applications for another 6 weeks. I am very pleased with the results so far.
Good products, but very expensive. Tiny bottles and quantities.
This is the only skin care that works when it comes to claiming it can achieve to make wrinkles diminish gradually and minimise melasma. It’s super powerful when it comes to removing scars from either acne and slowly lifting pigmentation. It has filled the losse skin on my cheeks that I have been treating after losing too much previously because I became so thin when I had surgery in 2017. I cannot say more. This creams has saved me money because it really works. It’s science at its finest. Thank You at Calecim.
446 reviews matching