For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Beauty & Well-being

CALECIM® Professional

ClaimedCollecting reviews

446 reviews

3.6446 reviews
Write a review

About CALECIM® Professional

Data updated
Website
calecimprofessional.com
Category
Beauty & Well-being
Location
Singapore
Status
Unclaimed
Last 12 months
283 reviews
Replies to negative
86% (106/123)
Do you own CALECIM® Professional? Claim this profile for free and start replying to reviews.

About this business

CALECIM®️ is a scientist-formulated range of skin and hair care products that is powered by its patented and proprietary active ingredient, PTT-6®️. PTT-6®️ is a complex mix of growth factors and exosomes derived from ethically sourced stem cells. It triggers profound changes on skin and hair through cell-to-cell messaging. The result is optimized skin and scalp health.

Written by the business, not verified by us.

Is CALECIM® Professional legit?

CALECIM® Professional (calecimprofessional.com) has a 3.6 out of 5 rating on OK.one, based on 446 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of these items, noting fast absorption, elegant packaging, and genuinely noticeable improvements in overall skin texture. People love how these advanced formulas help smooth fine lines and leave the face feeling completely refreshed, silky, and radiant. Consumers also appreciate the user experience, highlighting how easy the products are to apply for daily skincare routines. Some reviewers were not happy with the high prices, mentioning that the small amounts provided make ongoing regular use very costly. Additionally, a small portion of people felt dissatisfied with customer support responsiveness and experienced frustrating logistics or shipping issues during delivery.

Auto-generated from all reviews of this business. For reference only.

What people say

This serum works!!

This serum works!!! I have afro hair and have been anemic (fibroids causing heavy bleeding) and deficient in folate and vitamin D. My B12 was fine. I also I'm insulin resistant (which zepbound is helping with). I fixed my iron and folate and soon vitamin D. I have been experiencing lots of hair fall and I also wanted to regrow my crown and temples that I'd started losing (alopecia and diffuse shedding) because of anemia. I'd seen this serum before and was curious about it. When I saw all the hair in my brush, I bought a box. I used that for 6 weeks religiously. My hair started growing at my hair line, part, and crown area. I'm now on my second treatment (week 9), got the subscription, so I'll have more rounds of treatment before maintenance. It's actually working and I expect it will be better now that my nutrition is better and I'm not anemic anymore

My husband is complimenting my skin!

I’ve been using Calecim products for about 6 weeks now, and I’m loving my skin again. The eye lifting contour cream is working. I see and feel a subtle difference and know that with more time the effect is going to be great! I also use the multi action cream, and it makes my skin feel so nice. It also makes my makeup look wonderful. So wonderful that my husband (who is not one to pay compliments) is complimenting my makeup. ❤️

I see such a huge difference in my skin…

I use the Professional Serum, the pigment solution, the multi-action cream & the restorative hydration cream. I see such a huge difference in my skin since using Calecim 😍. The refresh look & feeling at night when I’m done with my skincare routine and in the morning after waking up. My face clearing up from hyperpigmentation & a hormonal bump that tried to make its way to the surface & now gone, so shout out to the Professional Serum because I haven’t even incorporated the professional serum into my routine as of yet 😮‍💨😍. Consistency is definitely key for when you start any new skincare routine, however, using Calecim consistently these last couple of weeks has definitely made my skincare routine easy & minimal & my skin is loving this formulation. I do still use a toner & an HA because I’m a little extra and I need & love hydration, but it Calecim products still works well with my other products. Was asked at work if I had on makeup ☺️ so keep doing what you all are doing 🥰 I would have to say Calecim is worth the price because it works! Side note: idk why I don’t see many influencers talking about this product because this is such a great product that actually works.

Very disappointing

I Ordered the eye contouring cream and received multiple, good sized samples I was really excited to try, including a large bottle of the professional pigment serum; which caused an allergic reaction on my neck and a rosacea flare up on my cheeks. My order took 10 days to ship, the eye contouring cream burns and all the samples smell disgusting. I do not have sensitive skin and have been very disappointed with everything I received.

Reply from CALECIM® Professional2026-05-26

Dear Erin, We are sorry to hear that you did not tolerate our products well. While reactions like this are unusual, every skin type is different and individual sensitivities can vary from person to person. Our formulations contain highly active ingredients, and although many customers use them without issue, unfortunately not every product will suit every individual skin type. We appreciate you giving CALECIM® a try and are sorry your experience was disappointing. Kind regards, CALECIM® Professional

Amazing Products

So far I've used the pigment control serum, eye serum, daytime moisturizer, and the night serum. All have been great products that made a noticeable difference in my skin very quickly. Quite honestly, the eye serum is the absolute best for age-related hooded eyes. Quick shipping and packaged very well. The rewards program is also fabulous!

Disappointing Results After 6 Months

I followed the protocol consistently for six months and paired it with hair supplements, hoping to finally see a difference. Unfortunately, after all that time and commitment, there was absolutely no noticeable change. For the price point, I expected at least some results but the impact was essentially zero. Very disappointing and not worth the investment.

Reply from CALECIM® Professional2026-05-26

Dear Customer, Thank you for taking the time to share your experience. As this review was left anonymously, unfortunately we are unable to locate your account or review your specific order history and usage details. We would genuinely appreciate the opportunity to look into this further, as factors such as application method, treatment frequency, product combination, and individual hair loss causes can all impact results. Unfortunately, if the products are not used exactly as intended and consistently according to protocol, the desired effect may not take place. Please feel free to contact our customer support team directly at [email protected] with your order details so we can investigate your case more thoroughly and assist you further. Kind regards, CALECIM® Professional Team

Delivery Service is not good

REVISED 2026-05-20: Product delivered - customer service from company reached out quickly. 2026-05-17 Though the product is good. The delivery service used is terrible. My last order hasn't arrived yet and is being sent back to the warehouse apparently. I had to create a service ticket. Why don't they call me or leave a note.

Reply from CALECIM® Professional2026-05-20

Dear Samuel, Thank you for your feedback and for your continued support of CALECIM®. We are very sorry to hear about the delivery experience with your recent order. We have checked our records and it appears that we did not receive any enquiry regarding this order prior to your review. From the tracking details, it seems there may have been an issue with DHL while attempting delivery to your address, which unfortunately resulted in the parcel being returned. Our team will investigate this further with DHL to better understand what happened and assist with the next steps. We would also highly encourage reaching out to our support team directly should this happen again in the future, as we are always happy to help investigate delivery issues and provide assistance as quickly as possible. We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention. Kind regards, CALECIM® Professional Support Team

I have been attempting to return your…

I have been attempting to return your products because I experienced a very negative reaction to the products from the initial shipment. In addition, I am extremely frustrated because I did not authorize or enroll in any recurring shipment program. The products from the second shipment remain unopened and are still in their original packaging. I also completed the return request through the link provided, but I have yet to receive any response or follow-up from your company. If I do not receive a response within the next 48 hours regarding my return, refund, and cancellation request, I will pursue further action. I have already initiated a dispute with my credit card company, American Express, regarding these charges. I expect someone to respond to my previous emails and address this matter immediately. I am very disappointed with the lack of communication and customer service surrounding this issue.

Reply from CALECIM® Professional2026-05-20

Dear Maria, Thank you for sharing your feedback, and we are sorry to hear about your experience. We would like to clarify that the subscription conditions are explicitly stated at the time of purchase, including the 20% discount offered in exchange for completing a minimum of 3 delivery cycles before cancellation. We can also confirm that you first contacted our team on 8th May, and our customer support team replied on 9th May. As we did not receive a further reply after this, the request could not be processed at that time. Please also note that when multiple emails are sent regarding the same issue, our team will reply to the latest email in order to avoid duplicate communication and confusion. We appreciate your patience and understanding. Kind regards, CALECIM® Professional Customer Support

There was absolutely no solution or…

There was absolutely no solution or desire to find a solution to my email. Might as well just not have any customer support at all. I reached out within 5 minutes of placing the order and now they’re saying hours. A company that lies as well. I sent a couple emails about it. Not just one. No responsibility and again offers zero solution. The product was not shipped and didn’t go anywhere. I contacted within 5 minutes of the order.

Reply from CALECIM® Professional2026-05-18

Dear Cassandra, Thank you for your further feedback. We would like to clarify that once an order is successfully placed, it is sent directly to our fulfilment queue for processing immediately. Unfortunately, due to the automated nature of our fulfilment system, we are unable to stop or cancel orders once they have entered this process, regardless of how soon after the order was placed we are contacted. While the parcel may not have physically shipped yet, it had already entered fulfilment processing when your request was received. This is why our team advised that cancellation was not possible. As previously mentioned, once the order is delivered, you are welcome to return it for a refund in accordance with our returns policy. We understand this may be frustrating and appreciate your understanding. Kind regards, CALECIM® Professional Team

Works much better than retinoid and AHA

I just passed the 60-day mark in using the Professional serum and Multi-action cream and I am very pleased with the results. Now that I am in my 50’s, retinoids and AHA’s don’t seem to have much if any anti-aging effect on my post-menopausal skin anymore. After watching a number of influencers who gave very positive reviews on the product(one even said that he had stopped using retinoids and other actives and was now just using Calecim), I decided to give Calecim a try and I’m glad I did. It is pricey, but I think it’s worth it because it works. My complexion is more smooth and radiant. I can tell there’s more plumpness and bounce. The lines around my mouth and chin area which were bothering me have softened noticeably. I also see improvement with the laxity under my chin area. I do use at-home devices including red light, laser and micro-needling and the Professional serum and Multi-action cream have enhanced their results, significantly. I use the Multi-action cream daily, morning and night. And I use the Professional serum about 3 times a week after using a device. I usually mix 3 drops of the serum with a hyaluronic acid serum and apply to my entire face, neck and décolletage. As I said, I’m very pleased with the results I’ve been seeing after using the Professional serum and Multi-action cream for two months now. And I expect my skin to improve even more as I continue to use these products.

Sadly Too Expensive to Use More Often

I’m giving this 3 stars — not because it doesn’t work, but because it is simply too expensive. I only use it 3 times a week in my evening routine because of the price. If you lowered the price a little, I truly believe you would sell much more. Women with limited budgets also want to feel youthful, beautiful, and confident. My evening routine with the Pink Serum + Night Restor Cream is honestly something I always look forward to. I call it my “Calecim evening,” because I already know that the next morning my skin will look rested, firm, smooth, glowing, and have that beautiful glass skin effect we all want. Unfortunately, because of the high price, I cannot afford to have more Calecim evenings — or even use it in the morning as well. As for the Multi Action Cream, it is not enough for me during the day. I still need to combine it with several other hydrating products for my skin to stay comfortable throughout the day. That said, I genuinely recommend the evening routine because the results are truly impressive.

Reply from CALECIM® Professional2026-05-15

Dear Alex, Thank you so much for taking the time to share such a thoughtful and detailed review. We are truly delighted to hear how much you are enjoying your “Calecim evenings” and that the Pink Serum together with the Restorative Night Complex has been giving you the rested, firm, smooth, glowing “glass skin” effect you described. Knowing that the routine has become something you genuinely look forward to means a lot to us. At the same time, we completely understand your concerns regarding pricing, and we truly appreciate your honest feedback. Our formulations are developed with highly concentrated active biologics and our proprietary PTT-6® technology, which unfortunately makes the manufacturing process significantly more costly compared to conventional skincare. If you have not explored it yet, you may also wish to consider our Auto-Replenish subscription option, where subscribers receive 20% off every order cycle, alongside additional subscriber rewards and credits that can be redeemed towards future purchases. Many of our customers find this helps make it easier to maintain a more consistent routine while enjoying additional savings over time. We also appreciate your comments regarding the Multi-Action Cream. Hydration needs can vary greatly depending on skin type, environment, and personal routine, and some customers may prefer layering additional hydrating products alongside it during the day for extra comfort. Thank you again for your support, recommendation, and for being part of the CALECIM ® community. We truly hope you continue enjoying many more glowing mornings after your Calecim evenings. Warm regards, The CALECIM® Team

People also looked at

NovaMane4.7
Cellexia
KilgourMD3.8
Elavate
Bloom & Bond
Besque
My Perfect Eyes
MimiSilk