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Beauty & Well-being

CALECIM® Professional

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446 reviews

3.6446 reviews
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About CALECIM® Professional

Data updated
Website
calecimprofessional.com
Category
Beauty & Well-being
Location
Singapore
Status
Unclaimed
Last 12 months
283 reviews
Replies to negative
86% (106/123)
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About this business

CALECIM®️ is a scientist-formulated range of skin and hair care products that is powered by its patented and proprietary active ingredient, PTT-6®️. PTT-6®️ is a complex mix of growth factors and exosomes derived from ethically sourced stem cells. It triggers profound changes on skin and hair through cell-to-cell messaging. The result is optimized skin and scalp health.

Written by the business, not verified by us.

Is CALECIM® Professional legit?

CALECIM® Professional (calecimprofessional.com) has a 3.6 out of 5 rating on OK.one, based on 446 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of these items, noting fast absorption, elegant packaging, and genuinely noticeable improvements in overall skin texture. People love how these advanced formulas help smooth fine lines and leave the face feeling completely refreshed, silky, and radiant. Consumers also appreciate the user experience, highlighting how easy the products are to apply for daily skincare routines. Some reviewers were not happy with the high prices, mentioning that the small amounts provided make ongoing regular use very costly. Additionally, a small portion of people felt dissatisfied with customer support responsiveness and experienced frustrating logistics or shipping issues during delivery.

Auto-generated from all reviews of this business. For reference only.

What people say

Does not work

Does not work! Very expensive with no results! Very hard to cancel auto ship, does not respond to messages!

Reply from CALECIM® Professional2026-04-03

Dear Sandra, Thank you for taking the time to share your feedback — we’re very sorry to hear about your experience and understand how frustrating this must feel. We have reviewed your case and can confirm that you reached out to us on 10 March. Our Customer Care team responded on 11 March with several options to assist you, however we did not receive a reply following that message. That said, we completely understand that emails can sometimes be missed, and we apologise for any inconvenience caused. To ensure this is resolved for you, we have now gone ahead and cancelled your subscription, so no further orders will be processed. We’re also sorry to hear that the product did not meet your expectations. As with all skincare, results can vary from person to person, but we truly regret that this has been your experience. If there is anything further we can do to support you, please don’t hesitate to reach out to us at [email protected] — we would be more than happy to assist. Warm regards, CALECIM®️ Professional Customer Care Team

Love!

I received my order promptly and safely packed. I love the little testers that came with my order. I'm still in the early stages of using the serum and moisturizers, so i cant attest to the results. Time will tell. But i love the moisturizers. Theyre not too heavy and not too light. They leave my face feeling nice and silky and protected.

Have not seen any difference

Have not seen any difference. Using it for 2 months now. Very tiny bottle for $80 , barely lasts 2 weeks

Reply from CALECIM® Professional2026-03-25

Dear Smrithi, Thank you for sharing your feedback — we’re sorry to hear that you haven’t seen the results you were hoping for. As with many skincare products, individual responses can vary depending on factors such as skin condition, routine, and consistency of use. While some customers notice visible improvements sooner, for others it may take more time to see results. We also understand your concerns regarding the product size and value, and we appreciate you sharing this perspective. If you would like personalised guidance on how to get the most out of your product, our team would be very happy to assist — please feel free to reach out to us at [email protected]. Warm regards, The CALECIM® Team

Feel my hair follicles are miniatursing after 3.5 months

I started using the hair system since mid Nov and it has been 3.5 months now. The protocol isn't hard to use and the customer service is helpful. However, my hair keeps shedding non-stop despite starting with stamping the serum in twice a week for the first 6 weeks and then once a week ongoing. I do not have hair loss problem but a lot of shedding. The shedding is distressing as new hair that grows cannot catch up with the hair that I was losing, but I can't seem to stop it with this product which does says I will see improvement including shedding issue. I do get sufficient sleep and currently life is manageable regarding stress. At this point in time, I notice that all the new hair that are growing are now even thinner per strand. My overall head of new hair is feeling very light and frizzy because they are so thin individually. I feel like the hair follicles are going through even more miniaturisation despite being on this programme and spending almost a thousand dollars, time and effort. Thinking that the growth factors supplying nutrition to my hair follicles directly would make them thicker, at least reduce shedding! I am really quite disappointed after having so much hope on it helping me. I don't understand why Trustpilot does not allow us to upload any photos as evidence (I have many taken to track my progress) to support our reviews. And I do not understand why we need to reveal our order number or name. Our privacy should be respected if we choose to be anonymous and I am not submitting fake reviews. I had to now resort to red light therapy and even bought a completely new product, out of desperation, which significantly stems the shedding. So my conclusion is Calecim is really overrated. It DID NOT stop my excessive shedding on its own.

Reply from CALECIM® Professional2026-03-17

Hi, Thank you for sharing your experience with us — we’re really sorry to hear how concerning this has been for you, and we completely understand how distressing ongoing shedding can feel. From what you’ve described, it is encouraging that you are seeing new hair growth. In some cases, shedding can occur as part of the hair cycle while new hairs begin to grow through, although we understand it can feel alarming when it persists. At the same time, we’d really like to take a closer look at your individual case before offering more specific guidance. Unfortunately, we’re unable to locate your order history based on this review alone. If you could reach out to our customer care team with your order details, we would be more than happy to review your usage and provide more tailored support and recommendations. We’re here to help and would love the opportunity to support you further. Warm regards, The CALECIM® Team

I have taken care of my skin for years…

I have taken care of my skin for years with a medical grade skin routine, chemical peels, PRP micro-needling and laser treatments. All of products here are phenomenal. I have a noticeable lift in my jawline, my orbital area is tighter and my face is bright and healthy looking. I’m prone to redness and that too has improved. The products are light and absorbent, my skin loves them!

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