Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Written by the business, not verified by us.Care.com (care.com) has a 3.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 76% of negative reviews. Last updated 2026-08-31.
Easy to sign up and post the job. Got quite a few candidates and I interviewed more than one. Once selected, it was easy to take down my ad. Good experience all around.
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
My name is Alexia and I own a commercial and residential cleaning company called Pure Anoni LLC. I am on Facebook as Pure Anoni Cleaning Company, I am on Instagram at Pureanoni , and I have my own website at bookpureanoni.com As a business owner , I always try and find both new, creative and cost effective ways to reach out to more clients. When I found Care.Com the first thing I asked is is it free and is it that simple? Let me tell you, the answers to both questions are YES!!!!!!! this app has helped me sky rocket my cleaning business and find other clients on my own completely FREE. All I do is message the client directly and wait for them to accept or decline my service. It is that simple. I HIGHLY recommend this app to other people in my profession.
We are really glad to hear you are having such a great experience. Thank you for sharing!
I like being able to message parents after applying for jobs because sometimes they need a reminder and this helps me make sure I get a response. Something I would love though, is for a more personalized job search. I would like to be able to enter exactly the date I’m looking for to see if there is a match.
Thank you so much for your feedback! I have forwarded your suggestion to our Product team for their review. In the meantime, we are so happy that you are having a good experience!
Over the years we've figured out how to describe what we're looking for and the Care.com community has responded well. We have found a few diamonds through the site and couldn't be happier. Caveat: you do need to wade through a bunch of people who don't read, etc.
We really appreciate your feedback and are also so happy that you have been successful using the site! Thank you for sharing this!
Posting was quick, and we were able to find a nanny who perfectly fit what we need!
I appreciate having the contact for several care givers and being able to interview caregiver before hiring
We are really glad to see that you are enjoying your experience with the service! Thank you for letting us know!
I really liked the feature of video call to schedule an interview. I liked the prompts of questions to answer to make sure I gave enough information to potential sitters. I liked that I could select things that were important to me like CPR certified and having own transportation. I enjoyed using the app on my phone which I found easy to use and convenient.
We are absolutely thrilled that you have been so happy with your account features! Thank you so much for sharing!
I found a number of cargivers that would be good to interview. The first one I interviewed was perfect so I hired her.
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
I have mixed feelings regarding care.com. In the past I've had 2 other separate interactions with care.com. The first one was great. The ease of applying, the searching for jobs, and then finding a really good job. The second time I used care.com it wasn't as smooth but after a couple of hiccups it actually turned out better than I expected. Now here we are again, but this time it's been NOTHING short of pure FRUSTRATION. The entire process of registering has changed, Customer Service does not respond in a timely manner and if you finally do reach someone you can barely understand a word their saying, and that's frustrating to say the least. I'm already registered with the State I'm in because of my full time job it's mandatory but care.com still insist on charging for their own. I had the spelling of my name changed for several years and they still use the former spelling. I'd like to give them more stars but they truly aren't deserving this time around.
We apologize for your frustration and appreciate your feedback. We have contacted you directly to assist you with your concerns, but if you would like further help, please don't hesitate to contact us at [email protected] or at 888-498-1821. Please include Reference Number REV-027210 when you contact us. Thank you!
I was offered several job applicants. I probably responded to at least a dozen. While I had several choices, it seemed like the younger less experienced candidates did not bother to respond. I ended up with three great candidates and selected the one that matched my requirements. And she is exceptional.
We appreciate your feedback, and we are really happy to hear that you were able to find such a good caregiver. Thank you for taking the time to post this review!
I have found my last 3 nanny positions through care.com. All three have been long term with great families. I would definitely use them again when my current employer outgrows their need for a nanny.
It's wonderful to hear that you've found success using the app! We're so happy to see this!
Thank you for letting us know you are having a good experience! We love to see it!
1st. Let me note that the $180.00 extra billing for things I did not want and was not able to get it back ticked me off. Now for the women I had the experience to visit with was great. so much it was hard to choose. I did however choose Megan W. I was very pleased with her performance. She was considerate, caring and did a great job. I am looking toward our next visit.
Thank you for your feedback. Please be assured we've documented it for our leadership team to review. We are also really happy to hear that you found a great caregiver! Thank you for letting us know! --Mary
I have been able to help many clients, for the past 10 years.
We're so happy to hear this! Thank you for sharing!
I’ve had great success finding and hiring caregivers on careers.com. Thanks for all your help !
We love to see this and really appreciate you taking the time to post this review!
I found several folks available in my neighborhood. Was more than pleased and am satisfied with my selections.
We're so glad to see that you are having a great experience! Thank you for sharing this!
Easy to use platform; Was able to find a caregiver fast, knowing they were vetted (even if at a basic level) by Care.com
We're really happy to hear that you had a good experience! Thank you for the review!
care.com is a scam. They make you pay extra money in order to get a 'pro' level of account. However the website is so glitchy that it always forgets you password. You then try and reset your password which never works and then you try and get in touch with someone but there's no one there.
Thank you for your feedback! To allow us to review your account details and help resolve this issue, please contact us directly through our Help Center.
Easy to write and post a position opening. Had multiple applications within hours. We were able to interview and bring someone on board within two days. Seamless and stress-relieving. Thank you!
We are absolutely thrilled to see this! Thank you for sharing!
We hope you're happy with the service! If we can assist with anything, please reach out to us at [email protected]. Please included Reference Number REV-027204 when you contact us. Thank you!
201 reviews matching
