For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Vehicles & Transportation

Carmount.com

100 reviews

4.4100 reviews
Write a review

About Carmount.com

Data updated
Website
carmount.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (14/14)
Do you own Carmount.com? Claim this profile for free and start replying to reviews.

Is Carmount.com legit?

Carmount.com (carmount.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

T
Thomas Hart · 1 review · Experienced 2026-07-08 ·

If I could have rated it higher i would

If I could have rated it higher I would. I want to shine the light on a person who’s name is Charlie she went above and beyond to help me with a problem with one of the phone mounts I order so that tells me they care about the customers. So from this day forward I will promote their company because they have a great product and because of a kind lady named CHARLIE.

Reply from Carmount.com2026-07-08

"From this day forward I will promote their company" — we are truly grateful for that and we do not take it lightly for a single second. Charlie deserves every kind word in this review and we will make sure she sees it. Caring about every customer is something we ask of our whole team, and it is incredibly rewarding when that comes through the way it did for you. Thank you for the trust and the loyalty! CARMOUNT

J
Jim Z · 2 reviews · Experienced 2026-07-01 ·

Great customer service

Great customer service. My windshield was two curved in the spot I wanted to mount my phone. Carmount exchanged it for a F2 I mounted under the top of the dash. Worked perfectly!

Reply from Carmount.com2026-07-07

Really glad we were able to find the right solution for your setup. A curved windshield is a common challenge and the F2 is a great call - really glad it found its perfect spot and is working exactly as it should. Thank you for the kind words! CARMOUNT

W
William White · 5 reviews · Experienced 2026-06-29 ·

I had a problem with the Carmount…

I had a problem with the Carmount product I purchased. I sent an email to Carmount customer service explaining what had happened to the product I had purchased. 1 day later I received a response back from Georg at Carmount customer service. Georg was very professional and understanding. He had asked me to take a picture of the product and send it to him.So I did exactly what he had asked from me. The next day I received another email from Georg stating, and I Quote " Mr White, this problem should not have happened, we will be sending you a replacement as soon as possible ". The very next day I received another email from Georg stating that my replacement was already shipped out. Carmount is definitely a 5 star company with an awesome customer service. Shout out to Georg for sure.

Reply from Carmount.com2026-07-02

We truly appreciate you taking the time to share your experience! While we're sorry the issue happened in the first place, we're glad Georg was able to get everything sorted out quickly. Providing fast, hassle-free support is something we take great pride in, and your kind words mean a lot to our entire team. Thank you for choosing us, and we hope your replacement serves you well for years to come! CARMOUNT

A
Adrene · 13 reviews · Experienced 2026-06-22 ·

Five ClutchX Holders and Five‑Star Service From Charlie

I am still in awe by the level of customer service I’ve received. I had an issue with delivery, and the support I was given was nothing short of exceptional. Charlie, in particular, has been professional, understanding, and more than accommodating throughout the entire process. His kindness and commitment to resolving my concern went far beyond what I expected. I first learned about this product when I saw someone using it on an airplane. As someone who has flown several million miles, it genuinely takes a lot to impress me — but this product did exactly that. I was so fascinated that I purchased five ClutchX phone holders for my family before the plane even landed. I’m beyond satisfied, deeply grateful, and thoroughly impressed with both the product and the extraordinary service Charlie provided.

Reply from Carmount.com2026-06-29

Thank you so much for taking the time to write this - it genuinely stopped us in our tracks. Seeing the Clutch X on a plane and being so impressed that you ordered five for the family before landing - that is one of the most incredible origin stories we have ever heard, and as someone who has flown several million miles, your impression means more than you know. Charlie will be deeply moved to read this. Professional, understanding and going beyond what was expected is the standard we ask of our team, but hearing it described so warmly and in such detail reminds us exactly why that commitment matters. Thank you for the trust you have placed in CARMOUNT - both in the product and in our team. We are beyond grateful to have you and your family on board! CARMOUNT

R
Robyn Gurin · 1 review · Experienced 2026-06-27 ·

Amazing customer service …

I had a random issue with my Carmount and Siim was amazing! Helped me in super fast time and got me all settled. I’ve been enjoying using to help my cooking segments!

Reply from Carmount.com2026-06-28

Really glad Siim was able to jump on it quickly and get everything sorted without any fuss. Back to the cooking segments without missing a beat - that is exactly how it should go. Thank you for the kind words! CARMOUNT

A
Amanda DeCarlo · 1 review · Experienced 2026-05-01 ·

Realized I actually needed this…

Not only does it cling to every flat clean surface, but it’s adjustable. You can remove & put it anywhere! I have one in the kitchen, one in my car, & one in my shower 😂 I won’t ever miss a call or text again. Perfect for cooking & reading recipes 👩🏻‍🍳 traveling won’t ever be the same 🛣️

Reply from Carmount.com2026-06-26

The kitchen, the car and the shower - now that is a full coverage setup and we are here for every bit of it! Really glad it has found a home in all three and that missed calls and recipes are now a thing of the past. Thank you for sharing this - it genuinely made us smile! CARMOUNT

R
Ryan · 1 review · Experienced 2026-06-02 ·

I bought a 3 pack of the car mounts…

I bought a 3 pack of the car mounts when there was an sale, and while it didn’t want to stick initially, after I rinsed it off on the sink it worked great! This definitely seems like a gimmick, but it’s pretty legit, and I’ve been getting more use out of them than I thought I would! The metal adapter rings they include are nicely done and hold very well.

Reply from Carmount.com2026-06-21

A quick rinse and suddenly everything clicks - that is the nano suction doing exactly what it is designed to do. Really glad it went from skeptical to getting more use than expected. Thank you for sticking with it and for the honest review! CARMOUNT

N
Nick Dice · 2 reviews · Experienced 2025-07-01 ·

Works great

I have 3 ,one holds my phone and 2 hold my iPad,they work perfectly!!

Reply from Carmount.com2026-06-21

Three mounts, all working perfectly - really glad they are pulling their weight across both phone and the iPad. Thank you for the kind words! CARMOUNT

A
Anju Rajendran · 1 review · Experienced 2026-06-17 ·

My product was not getting delivered…

My product was not getting delivered due to an issue with the logistics team. Mr. Charlie at carmount.com helped me resolve the issue almost immediately and also gave me a free item as a compensation for the trouble. Would definitely recommend them.

Reply from Carmount.com2026-06-21

Thank you for sharing this! Delivery issues are never acceptable and really glad Charlie was able to get on top of it straight away. A little compensation for the trouble is the least we could do - we appreciate the patience and the kind words! CARMOUNT

J
Josh Logik Wilson · 1 review · Experienced 2026-06-17 ·

Best mount and best customer service!!!

My original amount I ordered ended up not being to their standard. Contacted them and they sent another ASAP. A company that stands behinds their product like that is who I want to do business with!! The mount is awesome! It sticks anywhere and is a solid once tightened!! Best mount I’ve used!!

Reply from Carmount.com2026-06-18

Not meeting our own standard means we make it right — no questions asked. Really glad the replacement landed well and that it has proven itself since. Thank you! CARMOUNT

L
L.T. · 1 review · Experienced 2026-06-15 ·

Good customer service

They stood behind the product & responded quickly when I had a problem. Provided replacement at no cost!

Reply from Carmount.com2026-06-17

Thank you for sharing this! Getting things resolved quickly and making sure every customer is taken care of is the standard we hold ourselves to every single day. Really glad it came through that way for you! CARMOUNT

D
Don Kellough · 1 review · Experienced 2026-02-16 ·

I bought the Carmount as a last resort…

I bought the Carmount as a last resort after buying three other phone mounts. None of them worked, my phone would fall off each one. I thought I would try one more and bought the Carmount. It is the best! It stays attached to the dash and my phone hasn’t fallen once! Highly recommended!!!

Reply from Carmount.com2026-06-17

A last resort that turned into the best one yet - we will take that every time. Thank you for the recommendation! CARMOUNT

R
Robyn Anderson · 1 review · Experienced 2026-06-15 ·

The best car mount

The best car mount. Very strong hold Even on bumpy roads. Have found multiple uses around the house and caravan.

Reply from Carmount.com2026-06-16

From bumpy roads to the house to the caravan - versatility like that is exactly what we had in mind when building it. Really glad it is delivering across all three. Thank you for the kind words! CARMOUNT

R
Rick Brown · 2 reviews · Experienced 2026-06-09 ·

Excellent Customer Service

I havr been using the magnetic Carmounts in 2 different vehicles for about 3 years now and love them. They are plenty strong enough to hold my Samsung Galaxy phones through there Rubber cases. But, I recently ordered more sticky metal plates to stick to a new phone case. In the process, I accidentally ordered an item by mistake. So, I quickly sent a reply email to my Confirmation email, asking to cancel the accidental item. By the very next day, I was refunded for the accidental item by Charlie V. without any problem or questions asked. This is an example of how the company Carmount give excellent Customer Service. I have been very happy with this company in every experience I have with them. Thank you kindly, Charlie V. for the continued excellent Customer Service.!

Reply from Carmount.com2026-06-11

Three years, across two vehicles and still going strong - that kind of loyalty means everything to a small team like ours. Really glad the mounts have held up through it all! Thank you for the kind words and for sticking with us for so long. We truly appreciate it! CARMOUNT

C
Cathy Woodland · 6 reviews · Experienced 2026-05-23 ·

Purchased this in good faith

Purchased this in good faith, but lost . Item didn’t work called customer service, didn’t answer. Checked under returns, you can return it to Estonia for about $40.00 So thought everyone should know about this company. Wish I had checked reviews before purchasing. They are not a good company, do,your homework

Reply from Carmount.com2026-06-06

Thank you for your feedback, and we are sorry to hear about your experience - this is not the standard we hold ourselves to and we want to make it right. We are concerned to hear that our customer service did not pick up when you called. Our team operates Monday to Friday and we make it a priority to respond to every customer - we want to understand what went wrong on our end. We have already requested your contact details through Trustpilot and would really like to get to the bottom of this for you. Please get back to us through the letter - we do not want to leave this unresolved. CARMOUNT

S
Sherif Anis · 4 reviews · Experienced 2026-06-05 ·

Exceptional customer service from a company that genuinely cares

I initially purchased the CarMount Clutch-X through Amazon. The mount itself attached securely and worked exactly as advertised, but the magnetic hold on my iPhone 15 Pro was not as strong as expected, causing the phone to rotate slightly over bumps. What happened next was genuinely impressive. Ats, the CEO of CarMount, personally contacted me, listened carefully to the issue, and worked with me to find the right solution. Rather than offering a generic response, he took the time to understand my phone and case setup and concluded that I may have received a faulty unit. Charlie from the customer support team then took over seamlessly. He arranged a completely free replacement Clutch-X and even included a complimentary CarMount MagSafe case so I could test the new mount under the best possible conditions. The entire process was fast, personal, generous, and remarkably easy. This is how customer service should be done. Products occasionally have issues, but the real measure of a company is how it responds when something is not quite right. CarMount did not become defensive, make excuses, or leave me chasing them. They proactively reached out, took ownership of the problem, and went well beyond what I expected to make it right. A huge thank-you to Ats and especially Charlie for the outstanding service. CarMount has earned my trust and my future business. It is refreshing to deal with a company that clearly stands behind its products and genuinely values its customers.

Reply from Carmount.com2026-06-05

Thank you so much for taking the time to write such a detailed and thoughtful review - this one genuinely moved the whole team. Reviews like this remind us exactly why we do what we do. A mount rotating over bumps is not the experience we build for, and we are really glad Ats was able to step in personally, understand the full picture and make sure the right solution was found. That personal approach is something we care deeply about at every level of the company - from the CEO to the customer support team - and it means a great deal to hear it recognised so clearly. Arranging a free replacement and including the MagSafe case to make sure everything was tested is exactly the kind of ownership we ask of our team every single day. Seamless, fast and generous - that is the standard we hold ourselves to and it is incredibly rewarding to hear it landed that way for you. You put it better than we ever could - products occasionally have issues, but how a company responds is what defines it. We never want any customer to feel like they are chasing us or being left without a solution, and your experience is a reminder of why that commitment matters so much to us. Thank you for the trust, for the kind words about Ats and Charlie, and for giving us the chance to make it right. We are proud to have earned your future business and we promise to keep deserving it. CARMOUNT

C
Cindy W · 7 reviews · Experienced 2026-06-04 ·

If I could give zero stars I would

If I could give zero stars I would. What a waste of money. The $10 ones from Walmart are better ! DONT FALL FOR THE MARKETING. oh and if you want a refund the address is in ESTONIA!! Good luck paying $35 just to return items. Def NOT WORTH IT. poor quality. Poor product. Poor customer service and NO TRUTH about company on web site

Reply from Carmount.com2026-06-06

Thank you for sharing this - we hear the frustration and we genuinely want to address it. What you have described across quality, service and the returns process is not something we are comfortable leaving unaddressed. Every point raised matters to us and we want the chance to look into your specific case properly and find a fair outcome for you. We have already reached out through Trustpilot requesting your order details. Please get back to us - we are committed to getting this resolved and showing you a side of CARMOUNT that does not match the experience you have had so far. CARMOUNT

K
Kendra VV · 3 reviews · Experienced 2026-05-26 ·

I love my carmount

I love my carmount and unfortunately left it in a rental car recently, no worries for I bought 4 more so that won’t happen again!! Do yourself a favor and buy a couple for yourself 😉

Reply from Carmount.com2026-06-03

Losing one in a rental hurts but coming back for four more tells us everything we need to know. Thank you for sticking with us and for the kind words! CARMOUNT

K
Kevin Flinton · 2 reviews · Experienced 2026-05-28 ·

Carmount was exactly what I had hoped for!

Carmount was exactly what I had hoped for but was initially skeptical. It actually worked!! I've been trying to find something that would actually adhere to the fancy ribbed dash I have in my F150 and this was perfect! It HELD!! I can now move my phone to an area outside of my driving sight lines. The only thing better would be phone charging capabilities but I don't mind running a cord over.

Reply from Carmount.com2026-06-02

Skeptical going in and walking away impressed - that is always the best kind of outcome. A ribbed F150 dash is no easy surface to crack and really glad the Clutch X held firm where everything else fell short. The charging suggestion is noted and appreciated - thank you for the honest feedback and the kind words! CARMOUNT

M
Matt · 1 review · Experienced 2026-06-01 ·

Clutch-X phone holder

I got Clutch-X phone holder few months ago and after testing it I found that it has pretty good suction power as well as strong magnet, and I mean strong magnet, you need to kinda slide the phone of the holder because pulling it will absolutely rip the holder from you glass surface. I live in Saskatchewan, Canada and we have perfect weather to test any car accessories, we go from -40°C/ f in winter to 40°C/ 104° f in summer time. Suction hold for 3 days on first try but it failed when we had weird weather, it went from 25°C to -15°C/ 77°f to 5°f over the night, second time it hold for about 2 weeks after which I removed it and put some hand cream on suction cup ( we are entering summer time and this works with all my suction cups) and it's still attached to my windshield, it's been over a month now. Also the whole twist to suck system is very handy, kinda wish my suction cups for work would come with same system ( tile setter). I already recommended this to my friends and family so yea, I definitely recommend this phone holder. I only tested it on glass surfaces btw.

Reply from Carmount.com2026-06-02

This is one of the most thorough reviews we have ever received and we are genuinely grateful for it. From the extreme temperature swings to the magnet strength to the twist-lock system - every detail covered and every box ticked in some of the harshest conditions imaginable. Saskatchewan winters and summers are no joke and really glad the Clutch X has proven itself through both. Thank you for the recommendation to friends and family - it means the world to the whole team! CARMOUNT