Known Ben for over 20 years
Known Ben for over 20 years, cellaraiders has always been great to buy from. Ben will go the extra mile to make sure you get what you want with exceptional service. Doug Dobie
About Cellaraiders
Data updated- Website
- cellaraiders.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 0% (0/7)
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Is Cellaraiders legit?
Cellaraiders (cellaraiders.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What people say
Responsive support
Responsive support. Hard to find products delivered quickly and safely. Ben knows what he's doing, and is a pleasure to work with.
Great experiences!
I have ordered many times, the prices are fair and the provenance of the wine has always exceeded expectations. Highly recommended.
The order execution was as promised
The order execution was as promised. Very satisfied.
We ordered a bottle of wine 750ml and…
We ordered a bottle of wine 750ml and was told after order that the item was 375ml
AWESOME JOB!
Great communication. Prompt delivery. Products in great condition.
Recommended
Easy to deal with. Very responsive.
Ben was great
Ben was great, made the transaction personal and helped me out when the bottle I ordered was out of stock. Quick delivery and overall great experience. Will order again!
Great transaction excellent service and…
Great transaction excellent service and help.
Not the most trustworthy
EDIT: After writing this review, Ben reached out to rectify this. I’ve bought a handful of bottles from Ben in the past. He’s reliable via email and he does have great prices, however I recently bought a 98 Giacosa Riserva (not a cheap bottle at all) and was very disappointed upon opening to find that it was heat damage. When I told Ben, he said it must’ve been a “so so bottle.” I understand that’s the gamble with old cellar sourced wines, however given the utter lack of sympathy, I can’t trust that the cellars Ben acquires are reliable. It wasn’t just a “so so bottle.” It was undrinkable. For close to $400 (and that’s just one bottle in my order!) I would’ve expected more than just sympathy.
Ben was great to work with and got me…
Ben was great to work with and got me wine for my husband's birthday. He was even away on vacation but still responded to my questions and made sure we got the package on time.
Extreme easy company with which to do…
Extreme easy company with which to do business and so responsive!
Cellaraiders had exactly the inventory…
Cellaraiders had exactly the inventory they said on my wine and shipped in a matter of days. Excellent service and super nice to talk to on the phone.
Top notch service and wine as expected!
Fast communication and shipping great…
Fast communication and shipping great wine !!!
Excellent
Excellent. Prompt Delivery
Great selection
Great selection Great personal service
Very attentive service and they…
Very attentive service and they consistently have the best prices in the country on many top wines.
Poor Customer Service
Order shipment promised for Thursday. Order did not ship until Monday. No tracking or shipment confirmation provided, just a receipt for my credit card being charged a shipping fee. Scrambling for a last minute Valentines Day gift for the wife as the wine will not arrive on time.
Hat Trick - Excellent Selection, Price, and Service!
Service from Ben was exemplary. Selection and price are excellent. Highly recommended.
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