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Electronics & Technology

cellhelmet

103 reviews

3.1103 reviews
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About cellhelmet

Data updated
Website
cellhelmet.com
Category
Electronics & Technology
Location
United States · Sewickley
Status
Unclaimed
Last 12 months
53 reviews
Replies to negative
45% (21/47)
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Is cellhelmet legit?

cellhelmet (cellhelmet.com) has a 3.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 42% give 1 star; The business has replied to 45% of negative reviews; 53 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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BRIGITTA JONES · 13 reviews · Verified · Experienced 2025-10-13 ·

Best Screen Saver!

love celhelmet so easy to use and you don't have that peel off thing that happens with other screen savers. I've used on 3 phones and never had a cracked screen

c
coco · 1 review · Verified · Experienced 2025-10-10 ·

not worth the price

broke 2 days in from just being in my purse, everyday use.

J
Jayne a · 3 reviews · Experienced 2025-10-10 ·

They are horrible!!

They are horrible!!! They try to get out of paying. When you register they ask for a screenshot of your phone...they do not say anything about it but approve it then when you file a claim they say oh yeah the photo you provided during registration did not show your screen well so claim denied. This is gabage company just know you will not be reimbursed look for other products that honor their word.

K
Karl Bresson · 1 review · Verified · Experienced 2025-10-08 ·

Getting a iPhone 17 pro max this month…

Getting a iPhone 17 pro max this month but it’s on back order so I’m buying all the essentials through cell helmet so it saves me a ton of money than going through a phone carrier or retail store

C
Christina Shepley · 1 review · Verified · Experienced 2025-10-08 ·

I purchased and overpriced screen…

I purchased and overpriced screen protector from Verizon for my new phone. Within a month it has a crack in it. I assumed a replacement would be under a warranty so asked Verizon they stated I needed to go through cellhelmet website which I did. But as $13 fee for a covered new protector is ridiculous. I could have purchased a 2 pack on Amazon of another brand with just as good quality for half the price. Not to mentioned I already paid $70 for a lens protector and screen protect from CellHelmet.

C
Constance Reifsteck · 1 review · Verified · Experienced 2025-10-06 ·

On Sept 10 I purchased an upgraded…

On Sept 10 I purchased an upgraded power cord and plug from my local dealer. They couldn't fix it but coildvsend it in for $14.95 for a replacement cord. As I had no way to charge my phone except by car I asked to purchase another cord which they charged me another $31.64. As I am handicapped my phone is my lifeline in my apartment. Its the first time ivevever not been given a replacement. Unhappy

A
Adam Pate · 1 review · Verified · Experienced 2025-10-02 ·

They had exactly what I was looking for.

J
John Magnussen · 1 review · Verified · Experienced 2025-09-02 ·

Excellent product and fast shipping

A
Amanda Caldwell · 1 review · Experienced 2025-09-02 ·

I got the liquid glass cause I always…

I got the liquid glass cause I always break my phone I decided not to get the insurance because It was a guarantee that u couldn't brake the liquid glass well I tried registering the liquid glass b 4 I fell the other day and the liquid glass didn't protect my phone so now I have a broken phone they will not fix it a joke

M
Miranda Grant · 2 reviews · Experienced 2025-08-21 ·

Awful Customer Support

The screen protector, great. Customer service, horrible. I will not support this company again. I purchased my screen protector back in 2021 for $42.19 ensuring any future replacement would be $10. Apparently, my phone model outlasted inflation and rising prices, so now replacements cost $12.95. I had to chat the company as there is no phone number for customer support available and Aaron was no help. He simply stated that the current price of $12.95 is correct and he was sorry for any frustration.

T
Todd Skelton · 1 review · Experienced 2025-08-20 ·

Registration blocked by their system, then denied coverage — beware

I bought a new Cellhelmet Liquid Glass protector with a new PIN at the same time my phone screen was repaired (same receipt). I attempted to register within 30 days, but the system refused the new PIN because an older, used PIN was still tied to my device. Their system doesn’t allow two PINs on the same device—so registration was impossible without Cellhelmet intervening. Support acknowledged the issue and said the PIN would be replaced/cleared so I could register. That never happened. When I later filed a claim for screen damage, Olive Bridge (their claims handler) denied it, saying I “never registered” and that I “didn’t contact Cellhelmet to remove the old PIN.” That’s exactly what I needed them to do—and what I asked for. Instead of fixing their system block, they used it to deny coverage. Their own Terms require registration, but they don’t address the scenario where Cellhelmet’s system prevents registration after a prior claim. Shifting the burden to the customer for a company-created barrier feels like bad-faith administration. Outcome: Denied claim, no replacement PIN, no resolution. They even told me to “file a complaint.” Advice to others: Before you leave the store, verify the PIN registers on your device. If you’ve ever had a prior claim/PIN, insist they remove it immediately and give that to you in writing—or consider a different product.

F
Frequent flyer · 1 review · Verified · Experienced 2025-08-01 ·

When I purchased the merchandise I was…

When I purchased the merchandise I was not told there was going to be a fee of any sort to replace. So I was not expecting to pay anything. I have owned a cell phone for over 20 year and never had to replace a screen protector or a screen. I have dropped my phones many times. It gives the phone a nice, clean look but I would not buy it again.

K
Kristy LeBlanc · 1 review · Verified · Experienced 2025-08-01 ·

Easy to navigate

T
Trista Krozleski · 3 reviews · Experienced 2025-06-13 ·

Magnetic dashboard charging dock waste of money

The magnetic car charger that sits on your dash will not stick to your dashboard if you have a vinyl dashboard. I had a cheap $15 one that was not self charging and I wish I would have just kept that one instead of wasting over $60 on this one that does not stick to my dash. I bought it at a Verizon store and it's definitely a waste of money.

D
DiHydro Services · 1 review · Experienced 2025-06-27 ·

Be cautious when buying any of…

Be cautious when buying any of Cellhelmet products. Cellhelmet is good at promoting its warranty on its new screen protection covers (privacy temper glass) for the Apple iPhone 16 Pro Max. When we tried to claim the warranty, the only option they gave us to choose from was the non-privacy screen protection, which cost less than that one. This is how they make their money. Sell the privacy once at a higher price and when you make your claim, they no longer have the same product. This was a new product. Not something that was discontinued. Cellhelmet should stop promoting a lifetime warranty on all their products. It's a complete scam. DO NOT TRUST THAT COMPANY. Thank you.

B
BFarr · 3 reviews · Verified · Experienced 2025-06-01 ·

This was my first time to order from…

This was my first time to order from you and the experience went very well.

R
RICKY · 2 reviews · Verified · Experienced 2025-06-02 ·

Good service for the warranty…

Good service for the warranty replacement

L
Larry R · 17 reviews · Experienced 2025-05-14 ·

It really does work

I used this on my phone screen a couple of years ago. Since then, i have managed to drop the phone on numerous occasions on a variety of surfaces. The screen is still intact and absolutely not damaged by the impacts. In summary, the stuff really does work.

S
Sam Welch · 1 review · Experienced 2025-05-09 ·

Quality product AND quality support!

Quality product AND quality support! Recent experience with a phone warranty meant my screen was replaced, and the repair facility threw away my CellHelmet screen protector with the old screen. I reached out to Cell Helmet and they were quick to replace it. Customer service still alive and well!

m
mickey ruggiero · 1 review · Experienced 2025-05-06 ·

Bought 300$ model just under year failed the said not under warranty as I submitted a selfie not picture of screen the liquid was applied by there dealership big scam writing attorney general and bbb

Bought 300$