CHAIRUS: Chairs "R" Us CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more. Official Notice from chairus.com Chairus is an independent brand operating exclusively through our official website www.chairus.com.We currently only sell and ship within the United States.Shop Here: Best Sellers Dining RoomLiving Room Outdoor Office & Kids Room
Written by the business, not verified by us.CHAIRUS (chairus.com) has a 4.3 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful designs, solid build quality, and overall comfort of the furniture pieces. People often highlight how well the items match online descriptions and fit wonderfully into their home decor. Buyers also appreciate the remarkably fast shipping times and the care taken in packaging products securely. Though some reviewers were not happy with assembly, mentioning misaligned screw holes and parts that were very difficult to fit together properly. A few people also experienced occasional split deliveries or noted minor damages to the boxes upon arrival.
Auto-generated from all reviews of this business. For reference only.Great customer service. Product as described and fast shipping!
Hello Amanda, Thank you for your great feedback! We’re glad you’re satisfied with our customer service, accurate product descriptions and fast shipping. We truly appreciate your support! Warmest regards, Chairus Team
Excellent quality and value. Fast delivery. Easy to assemble looks great.
Hello Thomas, Thank you for your great review! We’re thrilled you’re happy with the excellent quality and great value, fast delivery, easy assembly and great look of our product. We truly appreciate your support! Warmest regards, Chairus Team
Chairs look amazing. Great deal for the price.
Hello Leva, Thank you for your great feedback! We’re thrilled you love how amazing the chairs look and that they’re such a great value for the price. We truly appreciate your support! Warmest regards, Chairus Team
Beautiful chair! Just what I was looking for! Easy to put together, great quality and fast shipping!
Hello Erin, Thank you so much for your wonderful review! We’re thrilled this beautiful chair is exactly what you were looking for, and that you’re satisfied with its easy assembly, great quality and fast shipping. Enjoy your new chair! Warmest regards, Chairus Team
These chairs are so beautiful and they are comfortable! I love them so much. They came packaged very neatly and the instructions were extremely easy to follow. 10/10 recommend!
Hello Maame, Thank you so much for this amazing 10/10 recommendation! We’re absolutely thrilled you love how beautiful and comfortable the chairs are. It’s also wonderful to hear they arrived neatly packaged and the instructions were super easy to follow. Your support means the world to our team! Warmest regards, Chairus Team
Hello, Thank you for your positive feedback! We’re glad you’re satisfied with our product quality and great value. We truly appreciate your support! Warmest regards, Chairus Team
Everything was smooth and as expected. Items arrived early well packaged.
Hello Tenay, Thank you for your great feedback! We’re thrilled everything went smoothly exactly as expected, and your items arrived early in secure, intact packaging. We really appreciate your support! Warmest regards, Chairus Team
The stools are exactly what I wanted! The color matches perfectly with my kitchen. They were easy to put together and I just love them!
Hello Jennifer, Thank you so much for your lovely review! We’re thrilled the stools are exactly what you wanted, match your kitchen perfectly, and were easy to assemble. We’re so glad you love them—enjoy your new stools! Warmest regards, Chairus Team
Easy order easy shipping. Great sale price. Product is as expected in pictures and pretty nice quality for price. Easy to put together. Wood looks expensive.
Hello Jenn, Thank you for your wonderful feedback! We’re glad you enjoyed the simple ordering and shipping process and were satisfied with the great sale price. It’s fantastic that the product matches the pictures perfectly, has solid quality for the price, is easy to assemble, and the wood has a premium, high-end look. We truly appreciate your support! Warmest regards, Chairus Team
Gorgeous chair, securely packaged and better quality than the price reflects- by a lot! Shop with confidence!!!!! A+
Hello Tiffany, Thank you so much for this incredible A+ review! We’re absolutely thrilled you find the chair gorgeous, that it arrived safely in our secure packaging, and that the quality far exceeds its price point. Your "shop with confidence" recommendation means the world to our team. We can’t wait to serve you again! Warmest regards, Chairus Team
The chairs were easy to assemble. They were packed well preventing any scratches. Customer service was especially helpful and quick to respond.
Hello Jim, Thanks a lot for your great review! We’re happy the chairs are simple to put together and our secure packaging kept them scratch-free. It’s our pleasure to offer fast, helpful customer support for you. Warmest regards, Chairus Team
I received my chair. Very nice!
Hello Terri, We completely understand your frustration, and we sincerely apologize for the trouble. We have reviewed your order history and found that the first shipment was lost, so we arranged a reshipment for you. According to the tracking information, the replacement was delivered on Saturday, July 11, 2026 at 3:31 PM, and FedEx has provided a delivery confirmation photo. Could you please confirm whether you still did not receive the second shipment as well? We want to make sure we fully understand the situation before taking the next steps. Please let us know, and we will do our best to resolve this promptly. Thank you for your patience. Warmest regards, Chairus Team
Have not received chair. Slow!
Hello Clay, We sincerely apologize for the delay and for the lack of movement on your order. After checking, we see that the tracking information for your order has not been updated since the 10th. We are currently contacting the carrier to investigate the issue. In the meantime, we have noted your situation. Once the item is back in stock, we will arrange a reshipment for you as soon as possible. Thank you for your patience and understanding. Warmest regards, Chairus Team
Price at the sale was very reasonable. I am impressed with the appearance and quantity of the counter schools. The delivery was quick and the assembly was quick and easy. I was so impressed with first two, I ordered 2 more.
Hello Richard, Thank you so much for your lovely review! We’re thrilled the sale price fit your budget perfectly, and that you love the look and quality of your counter stools. It’s wonderful to hear delivery and assembly were both fast and hassle-free. We’re especially honored that you loved the first two so much you ordered two more—we truly appreciate your trust and support! Warmest regards, Chairus Team
Hello Larry, Thank you for your nice comment! We’re glad every step of your shopping experience was smooth and effortless. Warmest regards, Chairus Team
I order very little on line, however I was recently in the market for some new chairs and when searching lo and behold, the CHAIRUS site appeared. I found it very easy to order them from an amazing selection of styles. Shipping was prompt, packaging of the product was good and the assembly of the chairs went very well. Thanks!! I do have a question about my order(s) and will likely call to speak with a sales representative sometime soon.
Hello Joseph, Thank you so much for your heartfelt feedback! We’re delighted that our website stood out to you during your search, and that you found our wide chair styles and simple ordering process convenient. It’s great to hear your items shipped quickly, arrived safely with solid packaging, and assembled smoothly. Please feel free to give our sales team a call anytime you have questions about your orders—we’re ready to assist you thoroughly! Warmest regards, Chairus Team
Quality products. Quick response and shipping. Would order again without hesitation.
Hello Michael, Thank you for your amazing feedback! We’re glad you love our quality items, fast support and quick shipping. We can’t wait to serve you again soon! Warmest regards, Chairus Team
They are so beautiful just like the picture comfortable true to color Im so happy thank you!
Hello Tonya, Thank you so much for your sweet words! We’re overjoyed that the chairs match the photos perfectly, have the exact color you expected and feel comfortable. Enjoy them! Warmest regards, Chairus Team
All good except one inside slat was broken, I took a picture
Hello Eileen, Thank you for letting us know, and we’re sorry to hear that one of the slats arrived broken. Please send the photo you took to our service email at [email protected], and one of our specialists will assist you further with the issue. We appreciate your patience and understanding. Warmest regards, Chairus Team
There initially was an issue with my order yet the customer service team made it right. My chairs are beautiful and the overall experience and product was worth it.
Hello Amber, We sincerely apologize for the missing item and poor service experience. After reviewing our email records, we can confirm that we have already offered a reshipment solution for your order. Since your order includes shipping insurance, we previously suggested contacting the insurance team as an additional step to help ensure the matter is handled thoroughly and in your best interest. We truly understand your disappointment, and we are here to support you. Thank you for your patience and for giving us the chance to make things right. Warmest regards, Chairus Team
104 reviews matching
