Chery Industrial (cheryindustrial.com) has a 3.7 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; 67 of them were added in the last 12 months. Last updated 2026-08-10.
I asked for order to be canceled and the delivery company has tried to deliver it twice. We had to refuse load twice. I called cherry office and they said they would notify the delivery company to return it weeks ago but that hasn’t happened. Billy
Reply from Chery Industrial2026-05-09
We are truly sorry for the terrible delivery experience and all the hassle this has caused you.
We normally resolve order issues within 1–2 business days. Unfortunately, your order was already in transit when you requested cancellation, which made the return arrangement more complicated.
We have followed up with our office to handle this matter, and we are sincerely sorry for the poor follow-up and the great inconvenience this has brought you.
I paid $200 extra for foam protection, a good deal of which was ripped off during transport as it was not protected on an open trailer. This foam should have been wrapped in plastic to keep it from tearing off , or at least, required the hotshot driver to cover it with a tarp.
Reply from Chery Industrial2026-05-06
I’m truly sorry to hear the foam protection was badly ripped during transit, and I completely understand your frustration.
This is absolutely not the experience we want you to have. We totally agree with you: the foam should have been wrapped in plastic or covered with a tarp by the driver to avoid tearing. We will seriously follow up with the logistics team and the shipping driver to fix this issue for future orders.
Please accept our sincere apology for the inconvenience and disappointment caused.
Pleased with all areas. Juan the fellow at the yard in North Highland was very helpful doing a great job of showing me inventory and explaining details of the different units. Pricing , shipping and info very timely. Fits our need perfectly would recommend others consider these units.
Quality Control - The unit was dirty inside with spiders and webs. The door handle is rusty and the door has no sweep or seal to keep weather or bugs and ants out. Plumbing on side is open no caps to keep out bugs and critters till its plumbed. The Window does not come with the pull down screen this is an additional $130.00 and if you don't get, you can't open window without bugs coming in. The Unit is expensive and should have been cleaned, have a sealed door, caps for all plumbing on side and come with the pull down screen for the window. Delivery 4/18/2026
Reply from Chery Industrial2026-05-07
We’re very sorry for the quality issues you’ve experienced with your unit. Your feedback on cleanliness, seals, plumbing caps, and the missing window screen is being taken seriously, and we’re already reviewing our processes to improve.
Both shipments had the units positioned on the trailers such that the fork pockets were inaccessible (facing the truck cab) and one truck had a car positioned directly behind it. The units were also not placed on dunnage, so we couldn’t access them from the side. I told the logistics person how to load them prior to shipping and no instructions were followed.
Reply from Chery Industrial2026-04-13
We sincerely apologize for the major loading issues with both shipments.
We’re very sorry our team failed to follow your clear loading instructions, leaving fork pockets inaccessible and making the units extremely difficult to unload. This is completely unacceptable and falls well short of our standards.
We’ve shared your feedback directly with our logistics and shipping teams to ensure this never happens again.
K
KEVIN · 2 reviews · Verified · Experienced 2026-03-09 ·
★★★★★
Product was crated well for shipping.
Product was crated well for shipping.
Conveyor seems to work well while running.
Instructions were a little vague. Perhaps more details could have been provided, such as preferred hydraulic oil type for hydraulic system.
Also, the max height is only achieved by raising the table above the hooks, which is ok, but resetting to a lower height required a lot of strength by slacking the winch and manually lifting table and switching hook positions at the same time. Aside from that I was able to assemble in 1 day by myself with the use of a small machine to lift table onto chassis and sling into position to install mounting bolts on bottom of table.
I look forward to putting this to use.
M
Marie Lyse Jacques · 8 reviews · Verified · Experienced 2025-10-03 ·
★★★★★
Itll be a great garage but there are…
Itll be a great garage but there are missing prta in the package
However they are quick to send parts (some are not the good ones reordered however but they are willing to reimburse for custom made part)
Takes more time
To assemble than stated
Assembly manual to s not that clear and there are no measures to scree in certain pieces so you have t measure roof part in order to measure where part goes, taking extra time
C
Chad · 1 review · Verified · Experienced 2025-07-29 ·
★★★★★
product review
Ordering, shipping and quality of the 40x40 container shelter all are very good. My really only complaint would be the directions for the installation. I would have given 5 stars but found directions poorly done. They suggest 4 people. We had 8 people, a truss boom, a 30 ft scissor lift and it took us 12 hours to get it put together and the cover on. Another 4 hours to get the cover stretched. Better instructions and I think you got a pretty good product.
