Chess.com (chess.com) has a 1.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 78% of reviews are 1 star, a relatively high share; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
Absolute garbage, full of glitches.
Logged off and auto resign at random
Membership is frankly a con
Reply from Chess.com2026-04-03
Sorry for the difficulties! Please report any glitches by submitting a quick bug report at:
www.chess.com/support
Our dedicated team will review your report and work to resolve any error as soon as possible.
C
Customer - Bora · 4 reviews · Experienced 2026-04-02 ·
★★★★★
Disgrace / Cheater friendly
After a long time, I wanted to give another try. The most cheater friendly platform along with lichess. Both allows abuse, cheating and their old-fashion systems will find you.
I really hope Russians or some other country can develop a good chess platform (even a paid version) to detect cheaters with AI.
You can't detect everything, but on chess.com, one can play with %99 accuracy in a 48 moves game.. Absolute discgrace.. 1 in every 2/3 matches are either fully or partially cheated..
2 stars for the sake of before 2020s
Reply from Chess.com2026-04-03
Cheating and abusive messaging are not permitted in any capacity on Chess.com. Here below you can find our relevant policies.
Fair Play Policy:
www.chess.com/legal/fair-play
Community Policy:
www.chess.com/legal/community
Breaching these policies will result in immediate account closure. Using both advanced automated detection methods as well as the intervention of dedicated moderators, analysts and researchers, we act to disable any account in violation as soon as possible. To report a problematic account, tap on the avatar on the app or click on the username on Web.
We want you to know that we're always expanding our detection systems and doing everything possible to keep the game fair and respectful. This is extremely important to us!