Great experience
Great experience, thank you very much
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China Highlights Train Ticket Service (chinahighlightstrain.com) has a 4.7 out of 5 rating on OK.one, based on 266 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the streamlined booking process, noting that dedicated staff members provide prompt, professional, and highly efficient assistance with all necessary travel arrangements. Individual travelers find daily communication exceptionally smooth and reliable, ensuring that planning complex rail journeys through the foreign region remains completely seamless and worry-free. Some reviewers were not happy with occasional ticket availability challenges and sold-out options encountered during extremely busy peak travel holiday periods. A few other people also noticed unexpected discrepancies regarding first class seat availability when coordinating their international bookings with the agency.
Auto-generated from all reviews of this business. For reference only.Great experience, thank you very much
We booked a bullet train from Beijing to Tianjin . The service was excellent Fabio arranged everything for us all we done was turn up . Would definitely use this service again
Highly recommend using this service. Staff were very communicative and it was easy to organise tickets in advance for what was a busy Labour Day holiday period for train travel in China. Staff were proactive in making sure our passport details were correct and sent helpful information for an easy trip. Will definitely use their service again!
Perfect service with quick confirmation, useful information. Everything ok
Great service! Made the process very easy with excellent communication. Can’t fault it!
Very good service, customer service quickly available every time. Highly recommended
Purchased high speed train tickets from Guangzhou to Beijing, everything went smoothly. Communications was prompt and clear.
We used China Highlights to book our rail tickets, from Shanghai to Xi'An and from Xi'An to Beijing. Which is exactly what they did. Basically, you book the trip, they send you a payment link. They also provide you with the direct contact details of the agent that's taking care of your booking, another plus point. Albeit that you will need to use WeChat to contact them.
Easy arrangement and everything went smoothly!
Great !!!!!
Overall booking was easy! Except did not reply for my request for a lower bunk from Hong Kong to Beijing:( once I paid and got my booking. Train was superb clean, easy and comfortable.
Booked with them twice. Quick reliable services. Recommended
Located in italy we always book high speed train tickets from this company Excellent service and very fast problem solving if we must change some tickets due to unexpected situation (flooding, typhoon, change visiting dates...) Nothing to say, our point in china for our business trips.
booking train tickets for non-Chinese passport holders is not easy. I used it to book train tickets for my wife and kid. To my surprise, it all worked perfectly. The price is fair and the result is excellent. The ticket info was stored in their passports. I will use this service again.
Go with this compay you will never regret. I booked high speech train tickets with them -.Beijing, Shanghai, Xi An , Chengdu . I am lucky to have Annie, Vivi. and also my travel advoisor Dora's help. my domestic trips went smoothly. They are the best . I have recomamed my former colleage Terresa to book her Asian trip with them.
Annie was so helpful organising our train tickets to our destinations. Everything was done so efficiently for us and it all went so smoothly. Communication was quickly responded to.
Had a trip planned for Yunnan & required train travel. Didn't want to leave it until in county to arrange the tickets when they are released & wanted to be assured that the tickets would be booked on our behalf. China Highlights managed the booking & contacted us to let us know if there were schedule adjustments. Would recommend.
266 reviews matching