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Media & Publishing

Chirp

Claimed

102 reviews

4.4102 reviews
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About Chirp

Data updated
Website
chirpbooks.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
7 reviews
Replies to negative
40% (4/10)
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About this business

Chirp is an audiobook service that brings you amazing limited-time deals on popular audiobooks, including New York Times bestsellers. No subscription or membership fees!Join Chirp for free at www.chirpbooks.com.

Written by the business, not verified by us.

Is Chirp legit?

Chirp (chirpbooks.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 85% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 40% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

It's marketing hype..

I so wanted to love this product. Been dealing with back issues and wanted some relief over past year. Saw this in my chiro office and said let me give it a try. Waste of time and money. This isn't it. It's overpriced and doesn't do what it says. It lacks power to fully do the job. I'm dealing with ongoing issues in the lower back (s1). It is an average product, just a lot of marketing hype. IT SHOULD BE AROUND 199 INSEAD OF 600

App keeps crashing

I have used Chirp for a few years now and like the books, prices, and variety. However, I am now having a problem with the app and just sent my third message through their website with no response. If they don’t answer this time I will probably not use them anymore. The app crashes every 23 minutes. It’s happened so often I started timing and it’s really every 23 minutes. It is not enjoyable to listen and constantly have to restart the app.

Chirp will disappear your books

Chirp is fine some of the time. But beware! They disappear your books! Four of my books have disappeared from my list. I now keep a Note with disappeared books, ChatGPT says they do this all the time, as a matter of policy. What you must do is go onto the Chirp website, search for the book, click to buy. They will tell you you own it. Then you can listen to it and send it to your mail. There it sits waiting for you.

only buy books you don't want to listen to or read.....

Thank goodness the audio book I purchased was cheap because it does not play in the app and their suggestion to download the book cannot be accomplished with the options they offer.

Reply from Chirp2025-06-09

We're very sorry for the trouble here! Your Chirp audiobooks should be available for offline listening using the Chirp app. If you're still having problems playing this book, could you please email us at [email protected]? We'd be happy to take a closer look!

Meh…

Chirp has a lot of great deals on a wide variety of books, but their app has A LOT of issues. Books just disappear. Today a book disappeared that I had only read about 22%. Some finished books show up in My Library on my app, others do not. They show up in an archived section on their website and I have no idea how to get them back onto my app. They will tag a book if you already own it, unless it’s a different edition or publisher then no, they don’t let you know it’s already in your collection which is spread out over several sections (all, in progress, finished, my library, archived) Apparently they track books by publisher rather than book title & author — which is bizarre. The only way to contact customer support is via email and it takes them days to reply and their answer is ALWAYS “try refreshing your app” The only thing they excel at is selling the books — no issue taking your money whatsoever. The only reason I stick with Chirp is because I have bought hundreds of books from them over the years that SHOULD BE in “my library” and I don’t want to walk away from them. Buyer Beware

I've bought a lot of books and been…

I've bought a lot of books and been mostly happy but I needed customer assistance as book I ordered didn't show up in MyLibrary. I've contacted "Customer Assistance" multiple times. I've received a number of automated nonhelpful replies. Now I've received 2 horribly complicated emails about multiple things I could waste my time doing that are not relevant to the situation. Am going to use a different book service.

I bought my dad a gift card for Chirp…

I bought my dad a gift card for Chirp because I thought it was such a cool concept and he loves audiobooks! He reads a ton and the deals on the app are awesome. He accidentally purchased an abridged version of a book and their customer service was great. So nice and helpful. It made me like the company even more than I already did. Highly recommend!!

Inconsistent connection to Bluetooth in the car

I listen to books only in my car. About 75% of the time, I had to reboot my phone to get the app to connect to my car's Bluetooth. I asked chirp about it. They advised to uninstall and re-install the app. This did not stop the problem. Because I was having to restart my phone so oftem, I decided it was too much of a hassle and stopped using it.

Chirp never works

Chirp never works for me and even if you reach out to someone I never seem to get a response back. Never can get my bank to connect ever

Reply from Chirp2023-12-13

We're very sorry for the trouble here! We checked our Support queue and don't see any requests matching your name. Could you please try sending a new ticket via our contact form? You can submit a request here: https://www.chirpbooks.com/contact/new

I am very impressed with your website…

I am very impressed with your website and the daily emails with audiobook choices. I am also pleased with the prices and how quickly a book is downloaded. I listen while painting and it’s a perfect combination of activities. I also appreciate that your site shows if I’ve already heard an audiobook. With your prices so low if I’m not enjoying a book I’m okay with not finishing it. Thank you.

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