Service was quick and easy
Service was quick and easy. The representative was very knowledgeable and helpful.
About ChooseTexasPower.org
Data updated- Website
- choosetexaspower.org
- Category
- Shopping & Fashion
- Location
- United States · Fort Mill
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 77% (10/13)
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Is ChooseTexasPower.org legit?
ChooseTexasPower.org (choosetexaspower.org) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 77% of negative reviews. Last updated 2026-08-10.
What people say
Easy and Fast.
Customer service was the top of the…
Customer service was the top of the line when it came to choosing and explaining everything that was needed without having to try and remember what to ask for. The help was much needed and readily available.
The rep was very informative and friendly
The rep was very informative and helpful. I was unsure of what plan to choose, so he asked a few questions, and we were able to agree with what worked best for me. Very friendly and welcoming too.
explained everything good
Web site error - two providers now
Web site errored out on submission twice. Called. Same plan errored out. Chose a different plan/provider and submitted by representative. Then the first provider emailed a confirmation that the plan went through. And, the second one did too. Now I have to cancel the second one. And ChooseTexasPower left it to me to handle that.
Reply from ChooseTexasPower.org2026-08-03
Hi, Michael. Thank you for sharing your experience. We understand how frustrating it would be to receive confirmation for two enrollments after encountering issues during the enrollment process. As a third-party marketplace, we help customers compare plans and submit enrollments with retail electricity providers, but we're unable to make changes or cancel an enrollment once it has been submitted. We'd appreciate the opportunity to review what happened during your enrollment. If you have any questions about your enrollment or would like us to look into your experience further, please contact us at [email protected].
Customer service was helpful in…
Customer service was helpful in choosing the best plan for my situation.
addressed all my inquiries regarding…
addressed all my inquiries regarding monthly rantal plan and made the connection to new electricity provider very efficiently
It appeared that my sales rep found me…
It appeared that my sales rep found me the lowest rate available for my needs (we shall see in a month or two) it was quick, and informative, however the sales Rep did go rather fast through the whole process and keeping up was sometimes difficult. The sales rep did have to repeat some information, but I think I understood most of it.
your people scam new customer by…
your people scam new customer by aggreing to a rate then after they sign up and give there social and personell information, Y'all come back and say the installation is not available unless they can go up on the previous agreed to rate. That's quite a good scam to get customer, but bad business practice and morally wrong! should inform others about y'alls ongoing scam !
Reply from ChooseTexasPower.org2026-08-03
Hi, Benjamin. Thank you for sharing your concerns. We understand how frustrating it would be if the enrollment process did not match your expectations. Our enrollment process includes a review page that outlines the enrollment details before an order is submitted, and provider approval or service availability may affect which plans are ultimately available. We'd appreciate the opportunity to review your experience. Please contact [email protected] with additional details so our team can investigate further.
Very patient
Malaya was very patient, consistent in helping and explained any delays or issues throughout the shopping process. Very great customer service skills for this being a first time user experience.
It was great ,she got me a better deal…
It was great ,she got me a better deal and made me feel better
Everything
Great customer service
Great transition from Michigan to texas
Moving from Michigan to Texas, and they made the transition easier
Amazing service and very professional
James was very knowledgeable and…
James was very knowledgeable and patient. He made this easier than I thought it would. Thank you James for the awesome client service!!
Agent was very patient and answered all…
Agent was very patient and answered all my questions. She helped me find a plan that will fit our needs.
Being kind and professional matter
Matthew was very kind, patient and professional. Thank you Matthew and keep up the good work.
Great
She was great. I could understand what she was saying. I do think that they should slow down talking so ppl can get what she's saying.