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Health & Medical

Chosgohearing

73 reviews

4.573 reviews
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About Chosgohearing

Data updated
Website
chosgohearing.com
Category
Health & Medical
Location
United States · Torrance
Status
Unclaimed
Last 12 months
73 reviews
Replies to negative
63% (5/8)
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Is Chosgohearing legit?

Chosgohearing (chosgohearing.com) has a 4.5 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 63% of negative reviews. Last updated 2026-08-10.

What people say

L
Lorna · 2 reviews · Verified · Experienced 2025-12-08 ·

Information inadequate

B
Brenda Sexton · 2 reviews · Verified · Experienced 2026-07-13 ·

Thank you for responding quickly to my…

Thank you for responding quickly to my questions. Good service.

A
Asiya · 1 review · Verified · Experienced 2026-07-22 ·

The hearing aids work very well

The hearing aids work very well, it’s easy to get used to. The charging is very convenient and quick. It’s small and hardly visible. That’s the main reason I like them.

V
Vern Bruxvoort · 5 reviews · Verified · Experienced 2025-12-18 ·

Customer service

Customer service works hard to satisfy customers

R
Roz Heise · 3 reviews · Verified · Experienced 2026-07-15 ·

Hearing Aid

The hearing aids were exactly as shown in the materials and were very easy to set up and use. The service from CHOSGO was excellent and I have absolutely no complaints.

H
Hermogenes · 8 reviews · Experienced 2026-07-23 ·

I am trying to get a refund and told me…

I am trying to get a refund and told me if I will not give them good comments my refund will not happen.This company is not honest and the product is not good, the sound is like coming from a tin can.

Reply from Chosgohearing2026-07-27

Dear Hermogenes, We are very sorry to learn that you were dissatisfied with your experience. Regarding the return, we provided you with an RMA code and the return address. To offer convenience—recognizing that you might prefer not to return the item or might find the process troublesome—we also provided an option for a partial refund without requiring a return. While we do invite customers to leave feedback if they are satisfied with our service, we certainly do not make refunds conditional upon receiving a positive product review. Regarding the "tin can" sound quality you described: experienced users know this is caused by sound becoming trapped in the ear canal—an issue stemming from the fit between the hearing aid and the ear canal, rather than a defect in the hearing aid itself. We sent you emails with suggestions on how to resolve this, including advice on proper wearing and dome selection, but we did not receive a response from you. We received your request for the partial refund (without return) option, but we did not anticipate that you would also leave a negative review. This appears to be a significant misunderstanding. If you truly do not wish to use our product or are dissatisfied with the solutions we offered, please proceed with the return for a refund. We will issue the refund once we receive the returned item. We value all customer feedback—whether positive or negative—as it helps us continuously improve our products and services. Thank you very much. Chosgo Support Team

P
Paul Tona · 2 reviews · Verified · Experienced 2026-05-12 ·

The hearing aid are of go quality and…

The hearing aid are of go quality and fit well in my ears.

V
Vlad · 1 review · Verified · Experienced 2026-07-06 ·

Fast shipping and great customer…

Fast shipping and great customer service.

M
Mary E Persons · 2 reviews · Experienced 2026-06-18 ·

Worked with this company with issues I…

Worked with this company with issues I was having very easy to work with and solved my issue. Great Job thanks

J
John Grissom · 1 review · Verified · Experienced 2026-06-12 ·

Awesome

They fit perfectly. Received them in short amount of time.

C
Colleen Sweezey · 2 reviews · Experienced 2026-07-10 ·

I am 80

I am 80. I have bladder cancer. My daughter gave me your product as a gift. I struggled with them at first but realized- find your best and let them work.I went through surgery, a local anesthesia and heard everything, life is better with them I thank my loving daughter and you guys for making a superior product. Regards, Brian Sweezey.

R
Rw · 1 review · Verified · Experienced 2026-06-05 ·

Great …great

j
john harwood · 1 review · Verified · Experienced 2026-06-08 ·

better hearing

nice size and fit

P
Pamela Bree · 7 reviews · Experienced 2026-07-03 ·

Chosgo Hearing Aids

Second time of submission. "Very prompt delivery, impressive back-up and well engineered product. Well pleased. Mike Bree

B
Brian Gaskin · 4 reviews · Experienced 2026-07-03 ·

First time with in-ear aids

First time with in-ear aids. Good information, and advice from Chosgo from the start of how how to get used to wearing them daily. Pleased to say they have been successful.

D
Dennis Smith · 1 review · Verified · Experienced 2025-10-28 ·

Did not order

K
KR · 1 review · Verified · Experienced 2026-06-06 ·

Good customer service

Had some issues with my hearing aids and got back to me in a timely manner. Worked with me to resolve them.

B
Bill Lyles · 5 reviews · Experienced 2026-06-29 ·

Good service

C
Chris Jones · 1 review · Experienced 2026-06-19 ·

Excellent customer service.

P
Patricia · 3 reviews · Experienced 2026-06-18 ·

Hearing aids review

The hearing aids arrived promptly after I ordered them online. They were easy to use. It was easy to change between the four programs based on the level of external noise in my environment