City Beauty (citybeauty.com) has a 3.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 72% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 103 of them were added in the last 12 months. Last updated 2026-08-10.
I love City Lips! It goes on shiny, but is not sticky at all. The plump is perfect and my lipstick goes on nicely over it. Definitely makes my thin upper lip look fuller.
Thank you so much for your amazing review, KeelyC. We’re thrilled to hear City Lips is giving you the perfect shine without stickiness and helping your lips look fuller. We’re so happy it works beautifully with your lipstick, too.
I recently purchased two lip glosses online, and they arrived promptly and exceeded my expectations. I will continue to use the City Beauty Lip Gloss. It is an excellent product.
Thank you so much for your kind words, Sandra. We’re thrilled to hear your City Lips exceeded your expectations. We’re so happy you’re enjoying them and can’t wait for you to continue loving them.
My lips have never felt so plumb juicy yummy really is the best way to describe it. At 67 turning 68 in March I have better lips now than I did as a teenager!!! I just wish I’d bought more💋
We’re thrilled to hear City Lips is giving you plump, juicy lips—better than your teen years, Mary-Lou. Thank you so much for your kind words, and we promise it’s never too late to stock up on your favourites.
I live in the desert. I am a 58-year-old woman. I have had the most seriously dry lips for about the last 10 years, maybe 15. I bought City Lips on a whim, and my dry lips are no more. My lips look 20 years younger now. That was four years ago when my whim happened, and I’ve been an avid user ever since. I will never ever use anything else other than City Lips to make my lips look perfect.
Wow, Keri! We’re thrilled to hear City Lips has been your go-to for years and has helped your lips look and feel amazing. Thank you for sharing your story—we love that you’ve made us a part of your routine!
The customer service is impeccable. they were right there when they should be. Unfortunately the product did not work for me. That said, with the way they handled my order, I would consider purchasing a different product from them in the future.
Hi Jillian, we’re sorry to hear this. We always want you to love the product, but understandthat not every product may work for everyone. Our Customer Support team has sent over tips on how to get the best results using City Lips, as well as return instructions via email, and a partial refund for your order.
I love the clear one I bought, but I don’t like the one that I bought that is a color. It’s not like what I saw in the ad, it’s too light and it goes on streaky. I love the clear one
We’re so happy to hear you love City Lips Clear, Carol. Thanks for sharing your feedback about the colored shade—we really appreciate it and will keep it in mind.
The product, City Lips is exceptional. I love the way it goes on. It keeps my lips Moist all day.
Thank you so much, L. Bonn. We’re thrilled to hear you’re loving how City Lips feels and keeps your lips moisturized all day.
So easy to use with increasing positive results - fuller lips!
We’re so happy to hear you’re seeing fuller lips, Wendy. Thanks for sharing your results—so glad City Lips is easy to use and gives you the plumping boost you love.
The lip plumper did not plump my lips at all. However, it is so moist and stays on through eating and drinking. I have very dry lips and this lip gloss is wonderful for that and I will continue to use it for that reason.
Hi Saran, thank you for sharing your experience. We’re glad to hear City Lips is keeping your lips moisturized and lasting through eating and drinking. We understand that plumping results can vary from person to person, and our Customer Support team would be happy to share tips on how to get the best results. You can reach them at [email protected] or 1-800-347-1558.
love this lip gloss. Plump moist and beautiful lips!
Thank you so much for the 5 stars, Diane. We’re thrilled you’re loving the plump, moisturized results—beautiful lips are always the goal!
I continue to purchase these glosses because they are the Best! They work wonders in keeping my lips plumper & hydrated.They help with diminishing fine lines too. My lips never feel dry. I always buy clear, Nude York (year around) and Sun Diego(summer). My newest favorite shades are Silver Skyline, Sparkling Cider(Fall/Winter) and Raspberry.
Thank you for the amazing review, Missy. We’re so happy City Lips keeps your lips plump, hydrated, and smooth all year. Your seasonal shade picks sound perfect—love that you’ve found your favorites!
Brought city lips clear lip gloss when I first applied it was nice after a little while it became very sticky and didn’t feel nice had to wipe it off didn’t give results as per advertised wasn’t happy
We’re sorry to hear this, Amanda. We always want you to love the product, but understand that not every product may work for everyone. Our Customer Support team would be happy to provide tips on how to get the best results using City Lips as well as return instructions if you’d like to take advantage of our 60-day money-back guarantee. They can be reached by email at [email protected] or by phone at 1-800-347-1558.
The clear lip plumper is the best product for lip plumping without pain! I can’t live without it.
We’re thrilled you love it, Thia. So glad the clear lip plumper gives you painless, gorgeous results—you can’t live without it, and neither can we!
item was shipped promptly. love the lipgloss
Thank you for the love, Deb. We’re so glad your City Lips arrived quickly and that you’re enjoying it!
Easy to order. Products are pretty good and usually arrive as promised.
Thanks for sharing, Lavonne! We’re glad you find ordering easy and that your products usually arrive on time. We appreciate your support.
Products that really work! I have tried every lip product going, but city lips keeps my lips hydrated and plump. I wouldn't use anything else!
Thank you for sharing, Charl. We’re so glad City Lips keeps your lips hydrated and plump—there’s nothing better than finding your go-to product!
Clear or Tinseltown, hard to decide every day!
We love this, Carol. City Lips Clear or Tinseltown—both are perfect for any day, especially a wedding day! So glad you’re enjoying them.
Great products. I dont think I'd be happy without my City Lips gloss. I make sure I order long before I run out. Love the new colours!
We love hearing this, Melanie. So glad City Lips is a must-have for you and that you’re enjoying the new colors. Thanks for being such a loyal fan.
I have been using city lips for years and years. I put the clear on every night before I go to sleep and it has reversed the small lines around my mouth. In the past year I’ve started using the colors and I love how subtle and shiny they are. I’ve turned so many friends on to the city lips and also the eyelash growth. It’s wonderful too! I now give city lips as gifts whenever there is a bogo special and I stock up. They are $35 but they last for months.
We’re so happy to hear this, clb. It’s wonderful that City Lips has become part of your routine, helped with fine lines, and that you’re sharing the love with friends and gifts. Thank you for being such a loyal fan.
I’ve tried it three times but haven’t noticed anything different about my lips.
Hi Belinda, we’re sorry to hear the product hasn’t met your expectations. Results can vary from person to person, and our customer support team would be happy to share tips for achieving the best results or assist with a return under our 60-day money-back guarantee. You can reach them at [email protected] or 1-800-347-1558.
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