Tsunami Mu(CJ customer support)
Tsunami Mu was helpful and responsive, very good service given to the customer to help understand better :)
About CJDropshipping
Data updated- Website
- cjdropshipping.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 242 reviews
- Replies to negative
- 95% (215/227)
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About this business
Best Dropshipping supplier with Lazada, Shopee, Shopify, WooCommerce, eBay, Amazon
Is CJDropshipping legit?
CJDropshipping (cjdropshipping.com) has a 3.2 out of 5 rating on OK.one, based on 628 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 31% give 1 star; The business has replied to 95% of negative reviews; 242 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Good place to start dropshipping :)
Thanks Shacharl
I am glad we partnered with CJDropshipping. Super happy that Shacharl is part of this family who really helped us a lot in our daily activities. We would have struggled a lot if she was not there for us!
I like doing business With…
I like doing business With CJdropshipping. The service is the best and they give you an agent to help you whenever you need it. My agent is Tsunami and he’s the best. Always there for me ;)
The most pleasant thing is their 24/7…
The most pleasant thing is their 24/7 customer service. I'm working with them about 1year & they are continuously improving day by day! Recommended!
Working with Edison Zheng was really…
Working with Edison Zheng was really productive. Patient and helpful & always got a solution for everything.
Good customer support
CJ dropshipping is good customer support for help distributors.
Good service and helpful but have to…
Good service and helpful but have to improve on packaging
Good logistics company!
Expensive, good customer service, delivery more or less fast without pre-inventory option.
Tsunami is a good agent who helps in…
Tsunami is a good agent who helps in requests. It's very good
One thing is bad from they are and…
One thing is bad from they are and which is most important. Their product image has no minimum quality. like some image has only 200 px and so had to see..When I asked them they said they have paid photography. Where I am a starter I can't afford that paid photography. I am not asking for many more images. I am just asking for a standard or minimum quality of these images these are available. Another thing is shipping to europe. I had one package that reached after 30 days to Portugal. Which is so awefull
Reply from CJDropshipping2021-04-22
Dear customer, we're sorry that our service did't satisfy you. However. we're always ready to improve. Please kindly issue a ticket on our platform, and we will try to find out the specific reasons and solve problems for you. Please kindly enter this URL: https://cjdropshipping.com/myCJ.html#/ticketList.
helpful and fast service
was helpful and fast service, got my problem solved, I'm satisfied!
What's happening with their listing…
What's happening with their listing page? It rejects every single item I tried to list. I've contacted staff who were not able to solve what is wrong. Especially the EAN/ UPC codes are not available to find or put into the listings. I've tried N/A , Not applicable , Does not Apply. I've only gotten two to list out of hundreds of attempts.
Reply from CJDropshipping2021-04-14
Hi Vincent, CJ does not provide the UPC code. It is dynamically generated by eBay on the basis of the product category. Please contact eBay support to get a UPC code. Here is the link: https://www.ebay.com/help/home. We recommend you give us the screenshot of the error notification when listing failed. We will further check it. You can enter our chatroom (https://chat.cjdropshipping.com/#/newChat) or submit a ticket (https://app.cjdropshipping.com/myCJ.html#/ticketList?track=8). Hope it helps, and have a nice day!
helpful and fast service
helpful and fast service, got my problem solved, im satidfied!
Customer service always available
I have to recognise that the team of CJ is very proactive in finding information relevant order status. Jasmine Li and Vicky they are always very kind also considering the delivery time that sometime is longer than expected. But they have always an answer. Well done
I am getting along very well with this…
I am getting along very well with this platform, starting from the products up to the agents, in particular I would like to thank very much the agents Ian Xue and Phoebus Wang who are always very helpful and kind. The only problem is the platform which has many bugs and slow loading speeds, but I hope it can be improved in the future. For this reason I leave 4 stars. Thanks again
Estelle Zhou is a very helpful and…
Estelle Zhou is a very helpful and problem solver agent! Thank you
CJ dropshipping is great and it…
CJ dropshipping is great and it delivery time is fast and customer support is excellent and Blandine wang supports a lot during any problem, and sometimes even if they don't have the product they source and ship the products to the customers. And their shipping times are also quite good and you can improve your dispatchment and shipping times by a lot by purchasing your inventory on CJ without giving any storage cost. The problem is CJ sometimes takes a little bit more time in fullfilling the orders and some product are listed on the CJ site even being out of inventory so you need to really ask from your agent about that listed product before promoting it that if they have that product inventory or not.
Great service
Great service except the delivery arrived a bit late then predicted and everything was bit slow when refunding , but satisfied at the end by the help of Phoebus (and other agents ) , did got my money back Will recommend this to everyone ! the price is cheap and the quality is good .