Good service
Good service , must give them some time to respond but they allways do . They aided me in setting up my products and also advise me on the return policies.
Best Dropshipping supplier with Lazada, Shopee, Shopify, WooCommerce, eBay, Amazon
CJDropshipping (cjdropshipping.com) has a 3.2 out of 5 rating on OK.one, based on 628 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 31% give 1 star; The business has replied to 95% of negative reviews; 242 of them were added in the last 12 months. Last updated 2026-10-24.
Good service , must give them some time to respond but they allways do . They aided me in setting up my products and also advise me on the return policies.
I'll be honest I use Cj for over a year, (over 40k spent in CJ) and they are very reliable, in addition, they have so many products available in comparison to the other suppliers, until a month ago I would have said the best dropshipping supplier on the market hands down, but now not anymore...from 1st of July if you ship in EU you have to pay to them the VAT (for keep having decent shipping times with them), the problem is that they will charge to drop shippers the VAT, not just un the product price (like EU rule say) but also on the shipping cost (that as you know most of the times is more expensive than the product itself), this is translated on pretty much a 10-15% of the additional cost of what you should pay, and on thousand of orders is gonna basically kill 1/3 if not more of your net profit. The good news is that there are suppliers that charge the VAT only the product cost (many are copying CJ but if you search there are a few good ones). Most EU drop shippers don't know about this, but as soon as they will become aware of it, most of them are gonna choose carefully their supplier. If you drop ship only in the US CJ will keep be good instead.
Hello Antonio, There might be some misunderstanding between you and CJ. The CJ amount which includes freight is not charged randomly by us. Please let us explain to you. Normally, customers can choose declaration based on store price, which is obviously legitimate. In addition, we also support customers declaring with CJ amount. They are 2 alternatives and there is no forcement. Customers could select a more favorable one freely according the expected amount they need to pay. You may wonder: without freight, wouldn't CJ amount definately be the more favorable? However, we are not able to proceed with declarations without the freight included. The cost price of products including freight can be detected by the customs, without the freight included, the parcels could be easily recognized as false declaration, and then they could be detained by the customs. That is why the freight has to be included with CJ amount in declaration. Hope you would understand. Thanks!
This my first time working with CJ... great experience that i hv Sophia's assistant. she clear my doubts on CJ working system fast n clear. hopr continue to hv her around.. Thanks
I am truly delighted to be working with CJ, especially with my wonderful agent Shicharl, who is a truly caring, responsive and willing person. She is able to find me elements (product photos, videos...) and accompany me in strategic choices for my online stores.
When I first started doing this I didn’t know what I was doing but as soon as the assign me to Tommy Wang and my goodness he such a wonderful agent he went above and beyond to help me out such a wonderful helper thank you Tommy
Great service from Cecil Chen and helpful regarding all my questions. Thanks very much.
My new agent lovely Elsie is very helpful, kind and responding very fast! 5 stars for her! I'm overall happy with CJ, but they are not perfect yet (longer processing times). However shipping times are quiet fast. They source product fast as well.
Great customer service & competitive price.
Sophia, The best agent, very nice, helpful, and answering quickly.
Customer service is really good. Thank you Elena u are wonderful
I have been using CJdropshipping for a while now and I would definitely recommend. The customer service is absolutely great my agent Vincy is so helpful and even offered to help me on her day off.
Cecil was very quick to answer my request with a helpfull response.
CS: Simon + Icey team is great. Much better and smoother compared with the past CJ experience. Just CJ please don't push us to rate. It's annoying when doing business.
Bianca is a good reactive and listening agent
I like the service so far, Sylvia Wang is very precise and fast answering my questions and she's helping me searching for the right products for my store.
Like the company so far. Hoping to do business with them for long term and exchange value with one another.
a great experience, thanks you !!!!
Great service, helped with my purchase issues.
Good company, excellent customer service, but sometimes it takes to long for reply
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