ClevGuard (clevguard.com) has a 3.7 out of 5 rating on OK.one, based on 336 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the support team for being exceptionally helpful, prompt, and professional when resolving various account or subscription questions. Consumers often mention that staff members respond quickly, offering clear and satisfying solutions to make the entire process completely stress free. Some reviewers were not happy with the software performance, noting that features are delayed, target devices disconnect frequently, and basic functions fail to work properly. A few other people also felt that dealing with initial automated replies or tricky installation difficulties made the overall digital journey much less seamless.
Auto-generated from all reviews of this business. For reference only.There is a technical problem in the program,which was unsolved, so they performed full refund for the purchase. The customer service employee Sara was very nice and helpful
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Maisie took a great care of the issue. I'm really satisfied.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I had an issue with my subscription and contacted customer service. Nina responded very quickly and handled everything in a professional and kind manner. I really appreciate her prompt response and willingness to help. Excellent customer service — thank you, Nina!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I want to take a moment to thank Maisie for her outstanding support. She was kind, patient, and truly attentive to my situation. She handled my request with empathy and efficiency, and made me feel heard and understood from the very beginning. It’s rare to come across someone so professional yet genuinely caring. Thank you, Maisie, for making this experience so smooth and reassuring!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Had an issue with compatibility of my device. Ruby helped me with my issue. Very happy with the customer service just a shame I wasn't able to use the software. Maybe in the future when I have a compatible device I will definitely consider repurchasing. Thanks for your help Ruby, you're a star 🌟
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Ivy was wonderful! Solved my problem quickly with no hassle!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I find that the app works well, must say have had minimal problems but most features worked well as it says it does. Most important is if theres any problems or issues they are very fast on replying and do best to help, especially with Sara who assisted me many few times, she is a pleasent person with a willingness to deliver her best to help. I have no regrets even there are at times technical difficulties and need of improving. All works conciderably well. Thanks to the team and good job! Keep up the progress.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Nina is helpful
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Tech Support Specialist Joy was very helpful and prompt in giving me assistance and assurance with my issues of payment and subscriptions. Thank you.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I would PUT a zero if it let me. This program is a joke. You better be a technician to install on the phone you want to track. Takes hours to figure out it. DO NOT WASTE YOUR MONEY!
Dear User, Would you please tell me your order ID or email address? Then we will try our best to help. Best regards, ClevGuard support
Nina doing a great job by assisting me with the troubleshoot
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
It's is great product where we could get all the information needed without the end user known. Also I must highly be appreciated their great customer service as always they are providing their best support/solution within the minimum time. I was in requirement of many troubleshooting and technical supports during using their service and Sara made my life easy by giving correct and valuable service and advise to get out of all the best of features of the product. Highly recommended.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Solve the issue, I am getting my refund
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I made a mistake in the subscription but Ada helped me quickly. Everything was excellent.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Kaylee provided excellent customer service
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I am grateful to miss Nina and rest of team for solving issue very well.I am really impress by there politeness and fast immediate response.thanks.:)
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Ada from customer service responded very quickly to all my questions. Neat and correct handling! Keep up the good work!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Reliable app and customer care is helpful. Sara was of great assistance.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Although I was not happy wth the application, I rate as five-stars the company's customer care department and especially Maisie who was always on top, providing prompt support in a professional manner.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Very innovative, sophisticated, and reliable software. The customer service is also impressive. Joy responded promptly to our concerns and resolved them to our complete satisfaction. I paused the service for a while, but will definitely subscribe to KidsGuardPro again. My son is now 3 years old. I can recommend KidsGuardPro 100%.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
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