ClevGuard (clevguard.com) has a 3.7 out of 5 rating on OK.one, based on 336 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the support team for being exceptionally helpful, prompt, and professional when resolving various account or subscription questions. Consumers often mention that staff members respond quickly, offering clear and satisfying solutions to make the entire process completely stress free. Some reviewers were not happy with the software performance, noting that features are delayed, target devices disconnect frequently, and basic functions fail to work properly. A few other people also felt that dealing with initial automated replies or tricky installation difficulties made the overall digital journey much less seamless.
Auto-generated from all reviews of this business. For reference only.Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I made a mistake during the registration process, but Ivy was very kind and quick in resolving it. Thank you so much, I really appreciate it!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
My inquiry was answered promptly and the information provided made it clear that the issue had been resolved. Maisie also included instructions on how to address the issue in the future should I ever need to do so. Thank you!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Joy and her team were really helpful. Even though we couldn’t get to a mutual decision. She stayed cooperative throughout the whole process and made good efforts to alleviate the problem
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Immediately help and Solution of the Problem
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
It's a really useful application and you will get all the things they promised. Customer service also very helpful to provide the assistance in the minimum time possible, especially Sara the one helped me a lot. Loved the app and service very much. Highly recommended.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Support Joy answered very fast and helped me effectively with my issues.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
A great program. Saved my marriage as I figured out husband’s laptop was hacked and he was not the one visiting inappropriate websites on his laptop. Only left 4 stars as the instructions were very confusing to cancel my subscription and somewhere it said the payments are manual but it will charge you automatically. So after cancelling they took money out. Nevertheless, they issued 100% refund after back and forth emails. Recommend!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Subscription was supposed to be cancelled 1 month previous, however still charged with no response from customer service.
Dear Customer, Sorry for this inconvenience. My colleague will contact you to check if we can provide you with a solution to fix this. Thank you for your kind understanding. Best regards, Clevguard support
I am very impressed with using this product and easy to use.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Good customer support, special thanks to KAYLEE . always supports very well , in every problem
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Don't know about the product - Kidsguard Pro 1 month, cause I changed my mind and didn't install it, but the customer service was prompt with my refund request. I received 60% back and still got to use the product for the aquired period if I wanted to. Dora was very helpfull.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I'm very happy with how fast and helpful Sara was replying to my email. Although she wasn't able to give me a full refund like I had requested she very nicely explained why and even offered me a partial refund when I wasn't actually owed one. So thank you Sara!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Excellent customer service specially thanks to Nina who provide me best customer support they provide me the best service I have experienced once again thanks to Nina
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
My technical support specialist of kidsguard pro app, Nina is especially helpful and fast response. Thank you very much
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Very efficient technical support. Maisie solved a technical problem brilliantly in a very short time. Thanks again Maisie
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
To Joy the greatest customer service & support ever. Thanks so much
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Ivy was really helpful and offer a solution to my problem right away.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
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