ClevGuard (clevguard.com) has a 3.7 out of 5 rating on OK.one, based on 336 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the support team for being exceptionally helpful, prompt, and professional when resolving various account or subscription questions. Consumers often mention that staff members respond quickly, offering clear and satisfying solutions to make the entire process completely stress free. Some reviewers were not happy with the software performance, noting that features are delayed, target devices disconnect frequently, and basic functions fail to work properly. A few other people also felt that dealing with initial automated replies or tricky installation difficulties made the overall digital journey much less seamless.
Auto-generated from all reviews of this business. For reference only.Customer service is really good and prompt. Nina has been dearly helpful.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Dear Dora, I would like to sincerely thank you for your support and assistance. Your help has been truly valuable to me. It’s a pleasure working with you, and I look forward to continuing our collaboration in the future. Best regards, [Hesenov Eldeniz]
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
The reponse is quick enough, also the problem has been solved with taking no longer.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
It's not my 1st time, the responses have been swift and I am able to suspend my subscription before installation.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Kidsguard pro excellent customer service 👌
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I had a very good experience with Nina, she helped me to solve de problem very fast!!!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
My representative's name is Sara, and the product is KidsGuard PRO. She's very attentive and quick.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Amazing Thank you very much
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Kidsguard is working good for Android phone . They need to improve in iphone .I am happy with the technical support Ms.Elizabeth thanks for the technical support.Hope you can improve more in future
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I am extremely disappointed with ClevGuard. I paid a significant amount of money for their software to keep my child safe, but it does not work. I have sent photos and videos showing the issues, yet no real solution has been provided. They cancelled most of my subscription and only offered a partial refund, despite their policy allowing full refunds for products with serious technical problems. I feel exploited and robbed by this company — they are acting like a thief. I would not recommend ClevGuard!
Dear Customer, Sorry for this inconvenience. My colleague will contact you to check if we can provide you with a solution to fix this. Thank you for your kind understanding. Best regards, Clevguard support
Sara gave us all the information we needed for the purchase, she guided us through all the process, she was very kind. Looking forward to keep in touch for future projects.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I contacted your company regarding a software issue, and Sara, your employee, responded. Sara handled the issue promptly, proactively, and enthusiastically. This was a very positive experience. Please convey my gratitude to her, and please commend her. I will likely recommend your products to friends and family in the future because of the excellent after-sales service.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
its a wonderful support form clevguard considering my problem and issuing refund for wrong purchase and timely response from customer care especially customer care executive "Elizabeth". i am very much happy with the services provided thank you so much once agian
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
thanks a lot Dora, you are real a good person. May god bless you always.
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
I had some issues to resolve, and Sara, the Technical Support Specialist from customer service, was able to help me. She was very professional and caring. It was a pleasure interacting with her. Thank you!
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
Good experience, friendly staff(Dora)
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
customer service: name, Dora
Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support
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