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Electronics & Technology

ClevGuard

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336 reviews

3.7336 reviews
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About ClevGuard

Data updated
Website
clevguard.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
115 reviews
Replies to negative
100% (97/97)
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Is ClevGuard legit?

ClevGuard (clevguard.com) has a 3.7 out of 5 rating on OK.one, based on 336 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently praise the support team for being exceptionally helpful, prompt, and professional when resolving various account or subscription questions. Consumers often mention that staff members respond quickly, offering clear and satisfying solutions to make the entire process completely stress free. Some reviewers were not happy with the software performance, noting that features are delayed, target devices disconnect frequently, and basic functions fail to work properly. A few other people also felt that dealing with initial automated replies or tricky installation difficulties made the overall digital journey much less seamless.

Auto-generated from all reviews of this business. For reference only.

What people say

Excelente y rapida atencion pkr parte…

Excelente y rapida atencion por parte de Dora! Miles de gracias por tu apoyo

Reply from ClevGuard2025-04-10

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

Overall not bad

While the software didn't work for me, I did get a full refund after working with the support. The demo needs to be scrutinized very carefully, and I think needs to be improved to feel more like the final product, because it starts off fully setup and so you don't know what you're looking at.

Reply from ClevGuard2025-04-07

Dear Customer, Sorry for this inconvenience. My colleague will contact you to check if we can provide you with a solution to fix this. Thank you for your kind understanding. Best regards, Clevguard support

Contrary to other reviews

Contrary to other reviews, the company issued a refund on time after sending feedback on the problems I was experiencing with their product (my PC didn't have enough space to run it). Dora was very helpful.

Reply from ClevGuard2025-03-28

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

I am getting quick responses from Dora

I am getting quick responses from Dora. It was very easy to access the customer care support.

Reply from ClevGuard2025-03-28

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

I would like to Customer Support Review for Kaylee

I would like to take a moment to acknowledge the outstanding support I received from Kaylee. Throughout the entire process, she was extremely professional, courteous, helpful, and always maintained a high level of politeness. She stayed with me every step of the way until the issue was resolved successfully, ensuring I felt supported and heard. Kaylee's dedication to providing excellent customer service truly stands out, and it's clear that she takes great pride in her work. Her approach was not only efficient but also kind, which made the entire experience much more pleasant. Kudos to Clevguard for having such an incredible employee on their team. Kaylee's contributions are certainly a reflection of the company's commitment to providing top-notch service. I am truly grateful for her assistance. Thank you, Kaylee, and thank you, Clevguard, for employing such a dedicated professional.

Reply from ClevGuard2025-03-27

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

Thx Elizabeth for your prompt reply…

Thx Elizabeth for your prompt reply even though it was on weekend. I highly appreciate that. Problem solved and communicated clearly and transparently.

Reply from ClevGuard2025-03-24

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

Joy has been a pleasure to chat with

Joy has been a pleasure to chat with. I only hope in the future that the chat will be available 24/7.

Reply from ClevGuard2025-03-24

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

I had received a quick response and…

I had received a quick response and patient customer service from the staff Ada.

Reply from ClevGuard2025-03-19

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

The prompt reply from customer service…

The prompt reply from customer service for my request is highly appreciated. Especially thank you for your staff Sara, she help me to solve the problem that triggered me, thank you again.

Reply from ClevGuard2025-03-17

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

Thanks Ada for the prompt response and…

Thanks Ada for the prompt response and assistance. I hit a rock during configurations, reached out and got a clear step by step guide through my problem.

Reply from ClevGuard2025-03-17

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

Excellent service de Maisie qui à…

Excellent service de Maisie qui à résolu mon problème.

Reply from ClevGuard2025-03-17

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

Very easy to use

Very easy to use Always reply to my contact fie help And now can do live one minute view .

Reply from ClevGuard2025-03-13

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

This regards to a refund

This regards to a refund. i really appreciate the agent ( Joy) understand my situation and did the needful in a quick way. i'm fully satisfied with the service. Great ClevGuard......

Reply from ClevGuard2025-03-14

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

Don’t trust these kind of apps

This company is placing good reviews themselves. Like all of the supposed to be spy app owners. When you place a bad review, they will place 20 “good” fake reviews. Almost wanted to buy this, but I gues I have to find out the old fashion way

Reply from ClevGuard2025-03-13

We are a legally registered company, and we are trusted by millions of customers.  Many famous websites have cooperated with us. We will not place fake reviews, which are also not allowed by Trustpilot. Would you please tell me your order ID or email address? Then we will try our best to help. Best regards, ClevGuard support

I've tried the spynger ap before this…

I've tried the synger ap before this one. The customer service people were idiots. I'd ask question and they'd say I needed a subscription for that feature. Which I had 😒 then they'd say I needed to pay $300 more to upgrade. I've spoke with different apynger agents and ultimately had to figure out the ap was a waste of money, only half ass worked, and only one rep seemed to know anything.-Joshua. I've reached out to customer service a couple times with clevguard and they always know what I'm talking about and have an answer. I love the 30 day money back guarantee and the different subscription lengths. Also the free 3 day trial. Clevgaurd also comes with MANY more features than spynger. Worth the money in my opinion. Sara is one of the great customer service agents with clevguard.

Reply from ClevGuard2025-03-10

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

Sara has been absolutely wonderful in…

Sara has been absolutely wonderful in assisting me with any issues I have had with the product customer service is great. I really appreciate her.

Reply from ClevGuard2025-03-07

Dear Customer, Thank you for sharing your experience, we will try our best to provide our customers with the best service. Wish you a good day! Clevguard support

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