Beautiful bracelet!!
Beautiful bracelet!!! The customer service team who worked on my shipping details went above and beyond ! Clock and Colours is a Great company!!!
About Clocks and Colours
Data updated- Website
- clocksandcolours.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 75% (18/24)
Do you own Clocks and Colours? Claim this profile for free and start replying to reviews.
About this business
Each sterling silver ring, pendant and bracelet is designed in Toronto, Canada and hand-carved in Bali by master silversmiths. With the quality to survive bar fights and uncontrolled skids, each piece is a statement that you are just as untameable as t...
Is Clocks and Colours legit?
Clocks and Colours (clocksandcolours.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the incredible craftsmanship, unique styles, and overall outstanding quality of the jewelry pieces they receive. Consumers also highlight the exceptionally fast customer support and helpful assistance provided when managing questions, orders, or size exchanges. Buyers often mention that transactions are smooth and pleasant from start to finish. However, some reviewers were not happy with product durability, noting that certain items unexpectedly broke, faded, or tarnished after a short period of regular use. A few other people also felt that customer service was unhelpful or unresponsive regarding damaged deliveries, refund requests, or warranty claims.
Auto-generated from all reviews of this business. For reference only.What people say
Clocks is by far the best jewelry…
Clocks is by far the best jewelry company I’ve ever bought anything from. The warranty service is top shelf and the best service I’ve gotten from a company. I will Be a customer forever and the heirloom pieces will be given to my children when I have them! Thank you for your amazing service!!!
Customer service has always been…
Customer service has always been excellent & efficient. Thank you Clocks & Colours for your service & dedication over the last 10 years.
Customer for years and have…
I've been a customer for years and have never had anything other than a great experience. Every piece of jewelry has met and exceeded my expectations. Every customer service interaction has been great and honestly I recommend C&C to anyone looking for high quality products at reasonable prices.
Promise not honoured
My husband bought jewellery grom this store. The manager ensured him that when or if the price reduced he would offer him the better price. This promise was turned down and not honoured. Very disappointing.
Just poor return policy
Just poor return policy. I paid extra for their CC Boost, where it stated in checkout that it guaranteed free returns. I was buying my jewelry so I figured I pay $12 to make sure i can return it hassle free. Turns out I bought a sale item which is only eligible for store credit. So im stuck with a piece of jewelry I wont wear, or having to buy something else from them. Customer service didnt budge at all.
Reply from Clocks and Colours2025-08-01
Hi Max, we're sorry for any frustration that may have resulted from misunderstanding our return policy. The free returns provided through your purchase of the boost package meant that you would not be charged a restocking fee should you have chosen to return your eligible items. However, that perk does not bypass or override any order restrictions, such as final sale items which cannot be returned. While our support team is here to provide help and solutions whenever possible, there are situations where our policies cannot be changed without outstanding circumstances. If you ever need support around a past or future order, our customer support team will be more than happy to provide you with the best assistance possible.
Unique Company
First, love their creative and beautiful pieces. Feel like I purchased something very unique that will last a lifetime. Online shopping was easy, I was provided a $50 off coupon, and delivery was very fast! The recipient of the gift was very pleased. The cherry on top was the personalized thank you video - never have I ever received that before! What a delight to shop here and support Canadian!
Best Jewelry you can buy. Heavy Metals for sure.
Wanted to say that clocks and Colours I’ve had for a long time, and always their products are made with detail and quality for sure. Customer service reps are great, and they always are a good choice when it comes to Heavy Metals.
I truly appreciate how fast the…customer service responded
I truly appreciate how fast the response was to my inquiry about my leather bracelet. C&C are all over it and had an answer for me in minutes very professional and courteous to the customer. I've been buying jewelry from C&C for many years and good products and good customer service are 99% of the reason.
honest
honest, clear, timely
Outstanding quality
Outstanding quality. You can't get any better customer service. Very unique designs. I've been customer for almost decade. Never had any issues. Can't recommend it enough.
Final sale scare
I bought a piece on final sale and unfortunately it wasn’t the right fit but they were able to accommodate me for store credit. I have other pieces from c+c and they’ve never let me down.
Customer service was unbelievable
Customer service was unbelievable! I was able to exchange my ring to a bigger size without any problems. Would definitely buy from this place again!
Fantastic products
Fantastic products! Amazing customer service and very communicative. I have got to visit their store one day. I love the collabs and the lore that comes along with these amazing high quality products. They are always an eye catcher—pendant or ring, someone always ask about them.
Amazing company and awesome support…
Amazing company and awesome support team. The products are lovable as the peoples that work behind the team too. I'm very satisfied for every piece I've buy from the clocks and colors website.
Great staff equals great quality
I have purchased many pieces of jewelry from this company and the craftsmanship never ceases to amaze me. The detail and artistry is detailed in every piece. Recently one of my rings, that I wear daily, had a piece loosen on me due to a snag that happened from me reaching into my pocket. I reached out to Clocks and Colour's via email and received a quick response. I was asked to send a couple of pictures with a detailed explanation of what happened. The response was fantastic, send in my broken ring and they will send me a new one under warranty. I just wanted to say thanks for all of the help from the team and for putting out quality jewelry. Sincerely Mark
All around Amazing
I've ordered 5 separate items from them rings and necklaces for myself. A couple for for my wife and just bought a necklace for my nephew. Every item was above and beyond in quality and craftsmanship. On top of that the shipping was quick and the customer service if needed was amazing. Clocks and Colours is my go to. I love that a lot of items are Sea/Sailor related.
Best customer service ever. I have purchased multiple pieces from…
I have purchased multiple great pieces from this company and I enjoy every single one. One in particular, I have worn into the ground and reached out to their customer service to see what they can do regarding their warranty policy. They responded immediately, approved my request and have been in excellent communication. No issues. Thank you C&C! Looking forward to many more. Customer for life. Thanks a million, Lee
The quality of the products always exceeds my expectations.
The quality of the products, the prices, and the customer support are 5 stars easy. The selection is varied but the quality is not sacrificed. These are meaningful pieces that oftentimes will pick you. If you are looking for a classy piece of jewelry with an edge, definitely look at Clocks & Colours!
Customer Service is Amazing
Customer Service is Amazing. Personalized emails made ordering online a great and comfortable experience. My son Loved his Beautiful Necklace. I will definitely be ordering again and Spreading the word on this Wonderful company. I’ve worked in The jewelry business for many years and See that The piece I ordered is Durable and Well made. Not to mention, Beautiful. Thanks a bunch everyone at Clocks and Colours!! Christine NY
Vitaly Design
Qamar Jewelry
Mobdark
nextearrings.com
Awe Inspired
Blue Nile
blackdiamondsnewyork.com
Iceyqueen