I’ve been with coinledger for a few…
I’ve been with coinledger for a few years now. My experience with Ben was very professional and reliable. And Also Jamie was fast, friendly and efficient. They did a excellent job.
CoinLedger (coinledger.io) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; 80 of them were added in the last 12 months. Last updated 2026-08-11.
I’ve been with coinledger for a few years now. My experience with Ben was very professional and reliable. And Also Jamie was fast, friendly and efficient. They did a excellent job.
I was very pleased with the Done For You program offered by CoinLedger. The onboarding process was quick and thorough. My contact person, Jamie White, did a great job steering me through how to get the information needed despite my lack of technical knowledge. He was able to collect and reconcile five years of data, including Celsius bankruptcy losses, and give me US compliant tax forms for multiple accounts. My sincere gratitude for the CoinLedger team!
I hired CoinLedger's Done For You service to reconcile several years of crypto activity across multiple exchanges and wallets for tax filing — a case complicated by staking income and a high volume of transactions. The initial report came back with capital gains considerably higher than I expected, so I pushed back with some detailed questions about the methodology. What impressed me most was what happened next. Rather than a generic defense of the numbers, my specialist's team actually dug back into my account to double-check their work. They found that a handful of transactions had been misclassified due to a software bug, corrected it, and my total capital gains came down by roughly a third as a result. Mistakes happen, but what stood out was how they handled it: they were upfront about the error, explained clearly what went wrong and why, and made sure the final numbers were accurate rather than just defensible. That kind of honesty and willingness to "get it right" rather than just "get it done" is rare, and it's earned my trust for future tax years. My contact was responsive throughout, answered follow-up questions about tax-lot strategy with real substance rather than boilerplate, and the whole team stuck with a complicated case until it was resolved correctly. Highly recommend, especially if your crypto history is more complicated than a handful of simple trades.
Jamie White was very responsive and accurate and saved me a ton of money that I would have had to pay in tax to IRS because of the " Missing Cost Basis" that the crypto exchanges does not calculate for the customers. Anyway, Jamie is the go to guy to do your 1099DA and form 8949 problems. Two thumbs up for Jamie and Coinledger Company!!
My experience with Coinledger "Done for You" was awesome! From the first phone call to the last one, the team was extremely helpful and patient! My professional was extremely helpful, knowledgeable, and answered every question I had in a timely manner. Without hesitation, I would recommend this service to anyone, especially if you are like me and made a mess of all your transactions! I give it TWO THUMBS UP!!! Definitely, a 5 STAR service!!!
I've been a client of CoinLedger for more than three years. It took a while to become familiar with the program, but even then, I wasn't always sure when corrections were necessary or how to make them. Each of the first two years I paid for the Expert Review. In both cases I was told that all the problems regarding missing cost basis or incorrect prices, quantities or balances were resolved. But as it turned out, that was not always the case. It wasn't until this last year of working with Yuri Shelepenko that all issues were resolved. His patience with me and perseverance at each step of the month's long process made me more comfortable with the steps necessary to solve problems and the overall result than at any previous time. Moreover, Yuri has informed me that the company has been working diligently to correct previous troublesome issues in the program. So at this point, I have been converted into an extremely satisfied client. And I can't say enough positive things about Yuri, my support person. He was terrific. M. Kay
Jamie did an excellent job putting my crypto data in order. I had years of disorganized data from exchange closures and transfers across wallets. Jamie was able to find the missing cost basis for my crypto and prepared accurate IRS forms for filing. I’d recommend this service to anyone who needs a “once and for all” clean up of their crypto tax data. Jaime was friendly , professional and truly exceeded my expectations.
The team did a wonderful job fixing my years worth of missing cost basis and communicating with me with any questions I had. Yes, this service is very expensive, but still ended up saving me money, so I believe it was a great decision.
I am a conservative person when it comes to paying for services, if I can make it happen myself. This year, I decided there was more with my crypto than I wanted to tackle, so thankfully Coin Ledger offered "Done for You" services. Jamie was my guy....... lived outside of the US, but handled everything beautifully! Yes, it was a little chunk of change, but for me it was well worth it!
My experience with my Coinledger professional, Logan was flawless this year. He was extremely knowledgeable and was excellent at communicating the information in a way that was easy to understand. Logan is a valuable asset to Coinledger and I hope to be able to work with him next year. ME
Had an issue with the live price on one of my coins not showing correctly. Yuri was kind enough to coach me through the process, and we got it figured out. Everything is displaying as it should be now. Thank you!
I've used the regular Coinledger service in the past and this was the first time I signed up for the Done your Service. From the initial consultation to the conclusion of the service, I had a great experience. Special thanks to both Ben and Logan who answered all my questions and concerns and finished the service quicker than expected. Logan really took the time to understand my history and make all the required updates/changes. I would definitely work with them again if needed or reach out if I had any further questions. I highly recommend to others who need help with their crypto taxes!
My experience with the "Done For You" service was fantastic. Specifically, Salvatore did a great job cleaning up my CoinLedger transactions. His communication was excellent; whenever he needed something from me, he detailed exactly what he was looking for and explained how I could obtain the information. This was particularly helpful as some of the data dated back several years and involved dormant wallets, such as KuCoin. I could not have accomplished this on my own. Thanks
Yuri has helped me so much with my journey. He always had the answers and solutions. Great job my friend !!!!
My experience with CoinLedger during the 2024 tax season was amazing. When I first reached out, I owed over $70,000 to the IRS and about $28,000 to California. After working with their team, everything changed. I ended up getting an $8,000 federal refund and a $2,000 state refund. I'm still waiting on 2025, but I'm actually excited to see if we'll owe or get more back. I can't say enough good things about their service. The support, expertise, and results were top-notch; I'm really grateful for all they did. I'd happily recommend CoinLedger to anyone! Still waiting to hear back on twenty twenty-five, but I am actually excited to learn whether we will owe money or receive a refund. I truly cannot say enough great things about the service I received. The support, expertise, and results were exceptional, and I am incredibly grateful for everything your team did for me.
Yuri was incredible in helping me resolve discrepanicies in my balances. He patiently explained the fixes and stayed with me through several back and forth messages until we got to the bottom of things! Thank you Yuri… you’re the best!
I was contacted by and accompanied by the company General Manager throughout the process and the technician who worked on my reconciliation was very helpful and co-operative as well.
Coin Ledger helped take what would otherwise have been an impossible task, to figure out taxes for my thousands upon thousands of transactions over the years, and made it manageable. I would probably give it 4.5 stars, just due to the fact that it was not able to seamlessly connect all of my transactions, deposits, etc, and accurately report the cost basis for some coins... so while the system isn't perfect, and I had to do some troubleshooting, it definitely made it way way more doable. And Farouk Baba, the support person who worked with me, was overall very helpful and had a quick response time 😁
Timely response and good communication was key for me set up a video call and my agent went to work . Thanks again
I've been using the service for years. In the past support was excellent via live chat and things just worked. This year the Live Chat is disabled and they are not responding emails. What's worst is that when I export my report and import it to TurboTax I get highly inflated gains compared to what's shown on CoinLedger. Inflated by about 222 million and my gains where less than 80K according to coinledger. I may have to get an extension on my taxes and may sue over this.
Hello there, Thanks for being a continued supporter of our platform. We truly appreciate that! We are really sorry to hear your experience has not been the best this season - CoinLedger strives to provide timely support throughout the season, so we are always working to improve our SLAs. Please note that our reply time is around 48 hours during this final week before the deadline because of the volume, so delays could happen. That said, we would like to help you navigate the presented issues on your CoinLedger account - we have requested more information from you to understand what went wrong. All the best, CoinLedger
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