About ComfortUp
Data updated- Website
- comfortup.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 20% (3/15)
About this business
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
Is ComfortUp legit?
ComfortUp (comfortup.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 20% of negative reviews. Last updated 2026-08-27.
What people say
I would buy again from ComfortUp
I would buy again from ComfortUp. They were helpful and accomodating. They got me the information I needed to make a decision and even held my shipment for me due to my travel plans. The system arrived quickly and in great shape.
Good price,friendly service.
Great Experience
Great customer service, great prices and Fast shipping.
Performed as promised
Fast shipping
Fast shipping, good customer service and the best prices I could find!
Great service
Great customer service, quick a correct shipping never a problem. Imthejuanforthejob love them
Great service and quick delivery
Product size was not properly depicted
Product size was not properly depicted, the gree mini splits we purchased also won’t stay in Fahrenheit it resets to Celsius whenever the remote is used. The thermostat and remote are not user friendly at all. Units are not great at heating and very costly power bill. They do not Automatic shut off when temp is reached.
Warranty
When I pulled up the warranty registration to register the two units, in the fine print it states , THEY DO NOT WARRANT ANY PRODUCTS SOLD OVER THE INTERNET . I called the company an the never called me back. Bottom line no warranty. Even thou the advertising on eBay states the warranty information.
I have lived in my house 30 years and…
I have lived in my house 30 years and heated with a wood stove. For the first time in 30 years my house is comfortable every where.
Great Selections
Great selection, friendly and knowledgeable staff in most cases. Competitive pricing. What else can I say more!
All equipment arrived in excellent…
All equipment arrived in excellent condition. Installation went perfectly. System works great. Sales staff professional and knowledgeable. Tremendously helpful in arriving on what system to bundle.
Very satisfying service and pronto…
Very satisfying service and pronto delivery. I will recommend this company to anyone.
Seller is extremely dishonest
Seller is extremely dishonest, would never buy from them again. Sold A/C units without refrigerant, and claimed they would help with getting it fixed if and only if I dropped a claim I had with Amazon. I did, and they went silent. Would never shop here again. Do yourself a favor and chargeback via your CC company. They helped me get some of my money back.
This is my second unit as the first…
This is my second unit as the first 18,000 btu unit is nothing short of amazing. I highly recommend Gree products
I’ve bought 8 units with various…
I’ve bought 8 units with various accessories from comfort up. Excellent website! Excellent support! Good prices, very competitive and fair. Very prompt shipping. In short, an excellent experience. 5 stars!
Good customer service
Good customer service, excellent pricing. Highly recommend.
Fast shipping
Fast shipping. Great experience. Delivered what I ordered in pristine boxes completely Plastic wrapped and on a pallet.
so i guess after the sale comfort up is…
so i guess after the sale comfort up is done with you, ZERO support with a brand new unit that has failed to operate since day one. Want to buy a Gree? Try getting a hold of tech support, There is none. Two days of leaving messages and no return call. And seeing as they will (if they ever return a call) will only speak to a licensed installer theres now the time he has spent trying to get a hold of someone.. Please do yourself a favor and dont use either Comfort Up or Gree. I know i never will again

