ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 20% of negative reviews. Last updated 2026-08-27.
This is a fantastic company. When I made a mistake in ordering the wrong size Gree Ductless system Comfort Up allowed me to return it with no questions asked. I did order another system from them because their customer service is that good and could not be happier. If you are looking for anything related to cooling systems give them a try. Good prices, great service, plenty of models and brands to choose from and on time delivery.
Very easy to deal with and helpful. The price was excellent!
GREAT unit. very efficient, easy install, and fast shipping.
Great product knowledge to help me make the right choice.
Great customer service, I recent purchased the wrong item and they gave me a return authorization to send back the shipment. I bought two Gree ductless systems and I am very happy with the quality vs my previous Mitsubishi system for half the price!
When buying my 2 units ever thing was great Kevin was great on helping me but after receiving my units l went through the owners manual l found a couple of errors so I called kevin to explain what l found he was very rude I will not purchase any thing from this company again when they get your money they want nothing to do with you
Good experience
Great prices. Speedy and efficient delivery. Communication about delivery was excellent!
Great service for a small company like mine and shipped before it was scheduled, can't be any better than that. Reccomend them to anyone.
I ordered my Gree tri-zone system on the phone and received a few additional discounts compared to ordering online. The sales rep was very helpful in selecting all the right components. He answered all my questions. The free shipping and 0 tax made the price too good to pass up compared to Fujitsu. The system is now installed any performing as expected. I am very pleased so far with this purchase. I found a local HVAC guy to coach me on a few details involving the install and he helped with the evacuation. I even figured out the Wi-Fi connectivity which many people seem to have a problem with. The problem with WiFi connectivity and setup seems to be in the router settings. I have found this to be the case with other WiFi thermostat setups also. My solution was adding a 2nd el-cheapo router dedicated for use only by my thermostats which include the Gree, Honeywell and White Rogers.
I inadvertently ordered the wrong unit and with one simple phone call Comfortup corrected my order and all is well. Great phone service from Comfortup.
All went well. One box arrived damaged. It was promptly replaced, no questions asked.
The unit arrived quickly and was exactly as described. Nice transaction.
Very Good and Nice
Yes I thought you were a good company, shipped it right out. I had it put in my house. It run for 2 years and hen broke tried for 2 months to get pars but you will not send them. I don't know what the hell is wrong you all. I paid $2180.00 for this in, then had to pay someone to put it in. I just want my money back. Patricia Morris
They do what they say they will when they say that will do it! Great company.
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