ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
Is ComfortUp legit?
ComfortUp (comfortup.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 20% of negative reviews. Last updated 2026-08-27.
This system is very quiet and a strong performer. The hvac company I am a tech for installs Mitsubishi and we are a diamond dealer. I did not like the price of Mitsubishi equipment even with my discount.i also could not match the seer/hspf rating of the sapphire. I have received my first electric bill and it dropped 135.00 over my old central ducted system. I’m very happy.Great sapphire system , great service. FYI, I also put in a multi 21 with four heads for the rest of the house. So far very happy with my choice
Everything came on time and complete. 0nly complaint I have is that I had to pay an additional $45 to FedX when it was suppose to be free shipping.
Reply from ComfortUp2019-03-07
Hi Robert! Thank you for bringing this to our attention. We do have Free Shipping on all orders over $399. You qualified for the Free Shipping and it should not have been passed on to you. We're issuing you a refund for those shipping charges immediately. Our apologies for any confusion and for the inconvenience.
We do thank you kindly for your business and for taking the time to give us a great review. We look forward to seeing you again on ComfortUp.com!
Very good pricing, excellent service. Carey has been fantastic, I've now purchased 6 different systems. Can't think of another place I'll visit to purchase future systems going forward.
These guy's are great in Florida, Kevin pulled my feet out of the fire when my local guys in Warren, MI would not help me. The price was Great and delivered in fast time, Great to do Business with, Thank You Kevin, George Johnson
Shipped on time with no damage. Error on Page 12 of instruction book. Gives measurement A as 21.7 inches. Actual is 19.25 inches.
So far all other information has been correct.
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