Great company
Great company. Delivered as advertised with no problems.
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 20% of negative reviews. Last updated 2026-08-27.
Great company. Delivered as advertised with no problems.
I received a great product at a great price! Super customer service!
The representatives I've worked with have been very knowledgeable and helpful in educating me about the products and how to make the appropriate choices for my project. They were also forthcoming in the best ways for me to save money and were very responsive when I made requests or had issues that needed to be remedied. I'd be happy to recommend buying from comfort up and hiring a freelance HVAC company over using a "licenced Mitsubishi dealer" and save yourself thousands of dollars.
Great mini split
Carry and Kevin held my hand through the entire process of my project. They helped me design a system form my home. They were available during my installation with any questions. I had a shipping issue with a line set and they next day shipped it to me so I had no delay in my install. They were again available when I started the units up. Great company. Great customer service. The gree product is very well made and extremely quiet and powerful. I choose gree because homedepot sells them so I figured they were properly vetted. Gree was 1500 cheaper than Fujitsu and daiken and 2 k less than Mitsubishi. I own a renovation company in Mobile al. I did the entire install myself. It was far from easy but I feel it is achievable for the experienced diyer. The ezy pull line sets are of excellent quality and worth the up charge. I ran linsets in my attic. I mounted my heads on boxes so I could access the flare fittings from down below. I built a wooden mount 3’ off the ground for the compressor and poured a concrete slab underneath. Pex 3/4 lines fit the drain lines perfectly with light duty clamps. I shopped around for hvac companies to vacuum and gas. Prices ranged 800, 450, 350-500 and 250. It took the guys 2hrs to vacuumed and fill my 3 heads. My total cost was around 3500 for every thing. Lowest quote was 6800. It took myself and a helper two days to complete.
Great product. Works as advertised. But, instructions are mediocre at best.
Always, a good deal.
Purchased 10 Gree 9000BTU 38 seer with built in WiFi mini split system. They gave me a discount. Three units arrived damaged by shipping company. I provided photos. ComfortUp immediately sent three more units without hesitation. All units are installed and work great. I would recommend ComfortUp!
Satisfied customer... got my order fast and it’s working great. Ty
they are great people with good prices, nice quality product and friendly help line
Very knowledgeable staff, great prices. Problem with FedEx didn't call to set up delivery, I had to track down my pallet and set up delivery myself.
4 outta 5 only because I had to order linesets separately and guess what size.
I would rate them higher but the difficulty in reaching someone and then getting final answers took almost two weeks. Yes, I was finally able to fulfill my order for a replacement unit but the process should have been much easier and more efficient.
We purchased a Boreal 18,000 BTU unit from ComfortUp to cool our 500 sqft. bonus room in the attic. So far we are extremely happy! I ordered it on a Saturday and it was delivered to my house the following Friday. Our HVAC contractor said it was one of the easiest systems he has ever installed. The unit works great!!! I would purchase another system from ComfortUp if we ever have another need.
This is the second time I've purchased from ComfortUp. Both times have been excellent, and I recommend them without hesitation. Shipping was fast and trouble free.
Great product offerings at good prices and staff is very helpful in determining everything that is needed from the start.
Easy to use and no offensive chemical odor. Spray the compressor coils and rinse off. Spray wall unit and wipe away excess. Gave 5 stars but it will take some time to determine if mold is actually prevented. I am encouraged though and would buy this product again.
Great product and great customer service!
102 reviews matching