The Material was great
The Material was great, thanks.
About ComMarker
Data updated- Website
- commarker.com
- Category
- Construction & Manufacturing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 9 reviews
- Replies to negative
- 93% (13/14)
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About this business
ComMarker is a leading brand in the field of laser marking and engraving, providing high-quality and efficient solutions for various industries. With its advanced fiber laser technology and innovative design, ComMarker laser marking machines are widely used in the fields of electronics, jewelry, automotive, medical, and more.
Written by the business, not verified by us.Is ComMarker legit?
ComMarker (commarker.com) has a 4.2 out of 5 rating on OK.one, based on 92 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 93% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
I have been writing two emails to this…
I have been writing two emails to this company and no one is replying….the website is also pretty slow
Reply from ComMarker2024-10-21
Dear Customer, I would like to extend my sincerest apologies for any inconvenience caused. We fully understand your situation.To solve your problem,could you pls contact [email protected] again to get futher help? Please know that your feedback and suggestions are highly valuable to us, and we genuinely appreciate your patience and continuous support. Rest assured that we are committed to excellence and are constantly striving to improve our services in the future. Once again, I apologize for any frustration this may have caused you. We are dedicated to resolving this issue as quickly and effectively as possible. Thank you for your understanding. Best regards ComMarker Team
Great product and service
Paid for but never received
Ordered two items. Never received. Have sent several emails with no response.
Reply from ComMarker2024-10-12
Dear Customer, I would like to extend my sincerest apologies for any inconvenience caused. We fully understand your situation.To solve your problem,could you pls contact [email protected] to get futher help? Please know that your feedback and suggestions are highly valuable to us, and we genuinely appreciate your patience and continuous support. Rest assured that we are committed to excellence and are constantly striving to improve our services in the future. Once again, I apologize for any frustration this may have caused you. We are dedicated to resolving this issue as quickly and effectively as possible. Thank you for your understanding. Best regards ComMarker Team
Fast delivery and a great quality laser…
Fast delivery and a great quality laser machine
Great support & quick delivery
Fast shipping
Fast shipping. Great customer service.
Very very slow web page.
Reply from ComMarker2024-09-12
Dear Customer, I sincerely apologize for any inconvenience this may have caused you. We fully understand your situation and have taken immediate action to resolve it. Our dedicated team members are working hard to resolve your issue. We now have an improved webpage. Again, I sincerely apologize for any frustration this may have caused you. We are committed to resolving this issue as quickly and efficiently as possible. Thank you for your understanding. Sincerely, ComMarker Team
Arrived it great shape and Worked…
Arrived it great shape and Worked right out of the box
Great products and fast delivery.
Good fume extractor
Good fume extractor, does the job perfectly.
Received what I had expected, welldone
Received what I had expected, solid components
Fast shipping.
I was surprised how fast it came. And was easy to set up and get going. I am totally new to this. The 5 in 1 rotary still figuring out .
Had problems with the delivery and sent you a number of emails and photos and got no response yet, please reply to my emails …
Had problems with the delivery and sent you a number of emails and photos
Reply from ComMarker2024-09-04
Dear Customer, I would like to extend my sincerest apologies for any inconvenience caused. We fully understand your situation and have taken immediate action to resolve it. Our dedicated team members are already working on addressing your issue. Please know that your feedback and suggestions are highly valuable to us, and we genuinely appreciate your patience and continuous support. Rest assured that we are committed to excellence and are constantly striving to improve our services in the future. Once again, I apologize for any frustration this may have caused you. We are dedicated to resolving this issue as quickly and effectively as possible. Thank you for your understanding. Best regards ComMarker Team
Item came in perfect condition
The item was packed up tighter than Fort Knox so absolutely No damage was found, shipping was fast considering it come from China. In the future I’ll definitely check ComMarker first before buying. Thank you
7/16/24 bought B3 Raycus Pkg.. Rotary Not Working
7/16/24 bought B3 Raycus Pkg... 2-lenses 1-rotary - 1-30w Laser..... All Works Fine Laser Wise.... Yesterday 8/1/2024 tried using the rotary.... ( Dead As A Door Nail for Communication to it ) Rotor Will NOT Turn (Even With All The Correct Settings) Sent Req. To Customer Support 8/2/24..... Hope They Respond.... My Diode Laser AtomStack.... Took 19-Days.... Will Never Ever Buy AtomStack Again.
Reply from ComMarker2024-08-05
Dear Customer, I would like to extend my sincerest apologies for any inconvenience caused. We fully understand your situation and have taken immediate action to resolve it. Could you please directly contact with our after sale team about your issue? [email protected] Please know that your feedback and suggestions are highly valuable to us, and we genuinely appreciate your patience and continuous support. Rest assured that we are committed to excellence and are constantly striving to improve our services in the future. Once again, I apologize for any frustration this may have caused you. We are dedicated to resolving this issue as quickly and effectively as possible. Thank you for your understanding. Best regards
Commarker good build fiber laser
Machine was quicky sent and good packaging. Build quality is very good and machine performs exellent. Support is also good, quick responce on questions.
Easy to use
This is my first laser that I have gotten, it was intimidating at first but the B4 machine is so easy to use that I’ve been lasering everything!!
No emails received from commarker
I left a negative review initially, but Commarker responded to me and I discovered that my spam filter had blocked the first set of emails. So it was not their fault. They emailed me, and have resent all the pertinent information. They have excellent customer service. I have changed my review from one to 5 stars.
Reply from ComMarker2024-07-19
Dear Customer, I would like to extend my sincerest apologies for any inconvenience caused. We fully understand your situation and have taken immediate action to resolve it. Our dedicated team members are already working on addressing your issue. Our team will reach out to you shortly via email to provide further instructions and updates. Kindly keep an eye on your inbox for further details. Please know that your feedback and suggestions are highly valuable to us, and we genuinely appreciate your patience and continuous support. Rest assured that we are committed to excellence and are constantly striving to improve our services in the future. Once again, I apologize for any frustration this may have caused you. We are dedicated to resolving this issue as quickly and effectively as possible. Thank you for your understanding. Best regards
Nice machine
fast delivery, no tax, perfect packaging. the documentation is very bad, no information about the pin-outs, or any other technical details. That is a bit sad, but you cab find the details about the boards on the web..the EZcad software is outdated and not documented. the translation is not useable. But the laser does what it shall do, very nice engraving and marking.
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