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Legal Services & Government

CompleteCase Online Divorce

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103 reviews

4.3103 reviews
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About CompleteCase Online Divorce

Data updated
Website
completecase.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
12 reviews
Replies to negative
64% (9/14)
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About this business

Our vision at CompleteCase.com™, is to allow those filing for uncontested divorces to do so in an accurate, inexpensive and efficient manner. This innovative site is the first of its kind, it enables those considering divorce to prepare their own forms on-line without expensive attorney's fees and without confusing and untidy divorce kits or books. Our site is designed to walk you through the on-line forms system and produce quality, state-specific divorce documents complete with directions on how to file your divorce in accordance with individual state laws. We offer a discreet and inexpensive way to obtain a divorce.

Is CompleteCase Online Divorce legit?

CompleteCase Online Divorce (completecase.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 64% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-26.

What people say

Do not trust this site…

They popped up on my county clerk website. I thought they were a part of my county website. My husband had already served me papers so I wanted papers to file back. After I filled out all paperwork, and paid $300, they said I had 2-3 business days for paperwork to be delivered. Then I receive a email, same day welcoming me from Elizabeth Carter, also telling me that my divorce must be uncontested. I immediately ask for refund knowing paperwork hadn’t been processed yet. She never responded back, however CompleteCase responded saying the same paperwork, that was going to take2-3 days was now ready. I contacted again asking for a refund only to be told my paperwork had already processed so no refund. I am disputing this charge but know that they are crooks and will not be fair and honest.

It would be 0 stars if possible

It would be 0 stars if possible. 100% waste of money. There was no help. I paid for their service and the platinum plan and it was the worst decision I ever made. Worse then marriage. No customer service, no help with any papers. When I called they couldn't answer any questions. My case worker only reached out 1x after I made a case I want help and got nothing....

I would not recommend this company for…

I would not recommend this company for divorce assistance. My experience was unnecessarily difficult, primarily due to poor communication. While a couple of representatives were helpful, most were quite rude. One representative, Jason, even hung up on me after I asked a question he couldn't answer, and I inquired about his tone.I asked for a supervisor twice for assistance and was told they would call me back, but I never received a call. I selected this company solely based on the reviews, but my experience did not reflect those positive comments. I later found out that they were not well-versed in the divorce process for my state, which was frustrating. I purchased the platinum service, hoping it would simplify things, but that was not the case. The directions provided were unclear, causing unnecessary delays.If you're considering a pro se divorce, I recommend seeking help directly from the courts instead. This process is already challenging enough without having to deal with unhelpful staff.

I am a senior now living on SS while…

I am a senior now living on SS while trying to get a divorce. I paid the $299 Complete Case advertised and now they're asking for more money for me to "access" my account. They've already charged me for things I didn't approve and I had to for them to refund. They're scammers and I just want my money back, but now they're ignoring me! I need that money to file for divorce to get alimony and they don't care!! DON'T USE THIS COMPANY!!

Y’all keep charging my card after I…

Y’all keep charging my card after I asked yall to stop. Close my case you idiots.

Reply from CompleteCase Online Divorce2025-05-05

We're sorry that you had a negative experience, all of our customers have the ability to cancel subscriptions and update all payment information in the "My Profile" section in your account. Your subscription was cancelled by one of our support reps on April 29th, you will not see additional charges unless you reactive or select to have the subscription renewed. Please reach out to us directly for any questions or future requests. We're happy to help.

It was easy and straightforward

Reply from CompleteCase Online Divorce2025-04-17

Thank you so much for your kind review. We know that going through a divorce is never easy, so it means a lot to hear that our process felt straightforward and supportive for you. Our team works hard to provide clarity and compassion during what can be a very emotional time. We're truly glad we could help make things just a bit easier. Wishing you all the best as you move forward.

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