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Legal Services & Government

Divorce.com

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101 reviews

4.0101 reviews
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About Divorce.com

Data updated
Website
divorce.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
91% (20/22)
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About this business

Divorce can be brutal, but it doesn’t have to be that way. Divorce.com—run by the same expert team who pioneered online divorce more than two decades ago—offers expansive online services that lessen the burdens and costs of divorce. While other services are limited in their approach, our powerful online solution offers three pillars of support to cover virtually any divorce scenario: - Use Our Online Tool for a Fast-and-Affordable Divorce - Access On-Demand Mediation - Find a Family Law Attorney from Our Trusted NetworkDivorce.com strives to deliver efficient and optimal outcomes for our customers, regardless of their situation. In many cases, we save our customers thousands over the typical divorce process.

Written by the business, not verified by us.

Is Divorce.com legit?

Divorce.com (divorce.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 74% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently praise the platform's online questionnaire for being simple, straightforward, and extremely easy to complete. People frequently mention that support agents and case managers are compassionate, highly knowledgeable, and wonderfully helpful throughout the entire procedure. However, some customers also noted that reaching out to case managers can be difficult and responses are sometimes slow. Others felt that certain forms or wording were confusing and lacked clear instructions for finalization or state requirements. A few reviewers expressed frustration regarding unexpected complications when trying to navigate contested cases or fix mistakes.

Auto-generated from all reviews of this business. For reference only.

What people say

Helpful only if you have more time than money

If you have more time than money, and are not detail-oriented, then this is the site for you. I had to consult with an attorney, who identified several errors in the forms that were generated by divorce.com. I've had to spend hours (and still have to spend more time working with case mgmt to ensure that my visitation schedule is accurate). I do not recommend for families with children, based on my personal experience with this site, as it requires a level of detail that this site doesn't offer.

Got the job done but not worth it at all

Got the job done but absolutely not worth the money. I had a very straightforward divorce, so I thought using this service would be easier and cheaper than other options. Unfortunately, I was quite disappointed and have no idea what I paid for beyond the initial questionnaire being a bit easier than filling out the forms myself. After the questionnaire, the filing service I paid extra for did nothing but add more time to my filing by adding extra days for mailing each way. The extra "checks" they did were not worth the extra hundreds I paid, and I regret not just filing it myself. And then when I had a question, the AI bot they had answering my query was not helpful at all. And then I used their Help Center for a quick question about my form and not only had to pay extra for this additional service after paying hundreds to Divorce.com thinking THEY would be helping with any filing questions, but I then got sucked into an additional membership that I did not realize was completely SEPARATE from Divorce.com and was charged $60/month for the rest of my divorce proceedings. Knowing now that I would have to use a completely different service to get simple questions answered about my forms, I have no idea what I paid Divorce.com hundreds of dollars for.

Its been over a year...

Its been over a year and I'm still having to deal with them because they kept sending my paperwork to my ex and vice versa. They refused to admit and correct their mistake until my ex sent pictures confirming they sent the incorrect paperwork. I've gotten packets that are missing forms. Reaching out to the case manager is practically impossible as you have to email, wait, and schedule a phone call. I regret not getting an attorney. This company sucks.

Reply from Divorce.com2026-08-18

Hi Ember, we strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns.

I will tell you about it when its over.

Reply from Divorce.com2026-08-18

We understand that it may be too early to provide a full review. We appreciate you giving us a chance, and if there’s anything we can help with or any questions we can answer along the way, please don’t hesitate to reach out. We’re happy to help!

Approachable and user friendly service

Questionnaire is detailed and gives amply descriptions, definitions and example that provides a clear understanding of the requested information. The ChatAI offered clear guidance and had great understanding of the questions asked. Very user friendly service that makes a jarring experience less stressful.

Reply from Divorce.com2026-08-18

Thank you so much for your thoughtful review! We’re delighted to hear that you found the questionnaire clear and informative, and that the chat guidance made the process easier to understand. We know this process can feel overwhelming, so it means a lot to know our service helped make things a little less stressful. We truly appreciate your kind words and are grateful you chose us!

Very helpful answers and process

Very helpful answers and process. Client services were helpful throughout.

Reply from Divorce.com2026-08-18

We’re so glad to hear that you found the answers and process helpful and that our support team was there to help you throughout. We truly appreciate your feedback and are grateful for the opportunity to assist you!

Easy peasy

They made the process really easy - access to a lawyer for questions was available and they were awesome to talk to for all advice.

Reply from Divorce.com2026-08-18

We’re thrilled to hear that we were able to make the process easier for you and that you found the independent legal resources helpful. We’re especially glad you had a great experience speaking with our team and felt comfortable reaching out for advice. We truly appreciate your kind words and are grateful you chose us!

Easy and Straight Forward

I enjoyed the fact that the process was boiled down into simple questions via the questionnaire.

Reply from Divorce.com2026-08-07

We're so glad you enjoyed the simple questionnaire and found the process easy to follow. Our goal is to make everything as straightforward and stress-free as possible, and it's wonderful to know that approach worked well for you.

Slow and no help with final filing

The timing of everything was so slow. Nothing moved to the next step unless I reached out to the service to move it forward. The final filings must be done on your own, so you are left to figure out how to file all the final paperwork with no guidance. My first filing was rejected because there is also no guidance from the court available online. If you have any urgency to your case or do not want to have to spend hours researching how to file court paperwork, go elsewhere.

Reply from Divorce.com2026-07-28

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We understand how frustrating delays and uncertainty during the filing process can be and this is why our support staff is here ready to help until you finalize. Our team has reached out to you directly to better understand what happened and see how we can help. We would appreciate the opportunity to address your concerns and provide any guidance we can regarding your filing.

It was step by step questions and they…

It was step by step questions and they will file for me.

Reply from Divorce.com2026-07-27

Thank you for your review! We're glad you found our step-by-step process easy to follow. Making the divorce process as simple and straightforward as possible is our goal, and we're happy we could assist you.

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