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Legal Services & Government

Documentgenius

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102 reviews

4.1102 reviews
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About Documentgenius

Data updated
Website
documentgenius.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
95% (18/19)
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About this business

At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence.Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.

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Is Documentgenius legit?

Documentgenius (documentgenius.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 75% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-09-01.

What people say

Very easy to use this was a trial to…

Very easy to use this was a trial to see how efficient the document was. I will be using later to formalize a "real" document.

Reply from Documentgenius2026-08-26

Thank you for your great feedback! We're glad you found the service easy to use and that the trial helped you see how efficient our documents can be. We look forward to helping you when you're ready to create your formal document!

Turned my logo into a PDF file and…

Turned my logo into a PDF file and wasn't able to use it as inteded.

Reply from Documentgenius2026-08-27

Thank you for your feedback. We're sorry to hear that your logo was converted to a PDF but couldn't be used as intended. We understand how frustrating that can be. Our team will be reaching out to you directly to learn more about the issue and see how we can assist. We appreciate you bringing this to our attention and giving us the opportunity to help.

It is an excellent tool whenever you…

It is an excellent tool whenever you are need to a form that you don’t have time to create on your own.

Reply from Documentgenius2026-08-25

Thank you for your wonderful feedback! We're glad to hear you found Document Genius to be a helpful tool when you need a form quickly. We appreciate your support and thank you for choosing us!

It would be great if you changed your…

It would be great if you changed your wording on the internet when I seach for conversion apps. You say I can create my document for free but when I want to download it you ask me to pay. You should state I need an account and pay to download, even if it's for a 7 day-Free trial.

Reply from Documentgenius2026-08-26

Thank you for taking the time to share your feedback. We understand how the wording around creating and downloading documents may have caused confusion, and we appreciate your suggestion for making this information clearer upfront. To clarify, the credit card is requested only to ensure uninterrupted access to our service after the free trial period ends. No charges are made during the trial, and you can cancel anytime before the renewal date under User Settings if you decide not to continue. We appreciate your feedback and the opportunity to improve the experience for our customers.

Everything I asked for was delivered…

Everything I asked for was delivered quickly and accurately. I just don't have the need for more documents.

Reply from Documentgenius2026-08-25

Thank you for your feedback! We’re glad you found the service quick and accurate. We appreciate you choosing us and hope to help again if you ever need another document!

That's too much money

That's too much money . Y'all asking for a bag!

Reply from Documentgenius2026-08-25

Thank you for sharing your feedback. We understand that the price may not fit everyone’s needs or budget, and we’re sorry it didn’t meet your expectations. We truly appreciate you giving our service a try.

Quick results

The template was up to date and specific to the laws of my state. I would recommend DocumentGenius to anyone that needs a quick legal document.

Reply from Documentgenius2026-08-25

Thank you for the wonderful feedback! We’re glad you found the template current, state-specific, and easy to use. We truly appreciate your recommendation and support of DocumentGenius!

Converting docs to pdf was very…

Converting docs to pdf was very helpful. Great job. I could not afford the monthly premium though. I will sign up when neccessary

Reply from Documentgenius2026-08-21

Thank you for your kind feedback! We're glad to hear the document-to-PDF conversion was helpful. We completely understand that a monthly subscription may not be right for everyone, and we appreciate you choosing our service when you need it. We look forward to assisting you again in the future!

the web site does not respond often…

the web site does not respond often when trying to get in to document had to get the assitance of a live person the following day.... also not the easiest to navigate

Reply from Documentgenius2026-08-21

Thank you for sharing your feedback. We're sorry to hear you experienced issues accessing your document and found the website difficult to navigate. We understand how frustrating it can be when you need a document and have to wait for assistance. Our team will be reaching out to learn more about what happened and help address your concerns. We appreciate you bringing this to our attention and giving us the opportunity to improve your experience.

was a great program i just can’t afford…

was a great program i just can’t afford it right now

Reply from Documentgenius2026-08-25

Thank you for your feedback! We’re glad you enjoyed the program, and we completely understand. We appreciate you giving us a try and hope to welcome you back in the future!

I was able to do what I intended to do…

I was able to do what I intended to do and I will recommend this platform to anyone who may ask in the future. I hope that my cancelation request indeed will go through as suggested by 8/24/2026 because that was the offer from the beginning. Thank you!

Reply from Documentgenius2026-08-20

Thank you for your kind feedback! We're glad you were able to accomplish what you needed and would recommend our platform. Thank you for choosing Document Genius!

Documents were easy to navigate…

Documents were easy to navigate through. If I need documents I will definitely go through this site. Thanks

Reply from Documentgenius2026-08-20

Thank you for your kind feedback! We're glad you found the documents easy to navigate and would consider using our site again. We truly appreciate your support and look forward to helping you whenever you need us!

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